Want to get in touch ? Email: [email protected]
Want the British Accent Training Courses? Details: https://learningbritishaccent.com/bundle/
12 month subscription: https://learningbritishaccent.com/product/british-accent-bundle-12-month-access-2/
Indian speakers mini course: https://learningbritishaccent.com/product/speak-english-with-a-british-accent-for-indian-speakers/
Support The Podcast
Donate: PayPal.Me/britishaccentAlison
Buy me a coffee : https://ko-fi.com/learningbritishaccent52110
Daily emails : https://learningbritishaccent.com/newsletter/
Follow me on TikTok:@learningbritishaccent
Embedded Questions Quiz : https://learningbritishaccent.com/embedded-questions-quiz/
🎯 Model Dialogue 1: Booking a New Appointment[At a health clinic – booking a follow-up appointment]
Receptionist: "Good morning, Willow Health Centre, Chloe speaking."
Caller: "Hi, I need to book a follow-up appointment with Dr Patel."
Receptionist: "Of course. Would next Tuesday at 10 o'clock suit you?"
Caller: "Hmm, I'm working that day. Do you have anything later in the week?"
Receptionist: "Let's see… I have Thursday at 3pm or Friday at 9:15 available."
Caller: "Thursday at 3 would be perfect, thanks."
Receptionist: "Great. So that's Thursday the 11th at 3pm with Dr Patel. I'll send over a confirmation by email."
Caller: "Brilliant, thanks very much."
Receptionist: "You're very welcome. See you then!"
🎯 Model Dialogue 2: Rescheduling a Missed Appointment[At a law office – client missed their appointment and is calling to rebook]
Caller: "Hello, this is Angela Martin. I had an appointment with Mr Lewis yesterday but unfortunately I couldn't make it. I'd like to reschedule if possible."
Receptionist: "Of course, no problem at all. Let me just check his diary… Would Friday at 2pm work for you?"
Caller: "That should be fine, yes."
Receptionist: "Lovely. So I've booked you in for Friday the 14th at 2 o'clock with Mr Lewis. Shall I send over a confirmation email?"
Caller: "Yes, please — that would be great."
Receptionist: "All done. You'll receive an email shortly. We'll look forward to seeing you then!"
Caller: "Thank you so much!"
Receptionist: "You're very welcome. Bye for now!"
Caller: "Bye!"
View all episodes
By Alison Pitman
4.2
113113 ratings
Want to get in touch ? Email: [email protected]
Want the British Accent Training Courses? Details: https://learningbritishaccent.com/bundle/
12 month subscription: https://learningbritishaccent.com/product/british-accent-bundle-12-month-access-2/
Indian speakers mini course: https://learningbritishaccent.com/product/speak-english-with-a-british-accent-for-indian-speakers/
Support The Podcast
Donate: PayPal.Me/britishaccentAlison
Buy me a coffee : https://ko-fi.com/learningbritishaccent52110
Daily emails : https://learningbritishaccent.com/newsletter/
Follow me on TikTok:@learningbritishaccent
Embedded Questions Quiz : https://learningbritishaccent.com/embedded-questions-quiz/
🎯 Model Dialogue 1: Booking a New Appointment[At a health clinic – booking a follow-up appointment]
Receptionist: "Good morning, Willow Health Centre, Chloe speaking."
Caller: "Hi, I need to book a follow-up appointment with Dr Patel."
Receptionist: "Of course. Would next Tuesday at 10 o'clock suit you?"
Caller: "Hmm, I'm working that day. Do you have anything later in the week?"
Receptionist: "Let's see… I have Thursday at 3pm or Friday at 9:15 available."
Caller: "Thursday at 3 would be perfect, thanks."
Receptionist: "Great. So that's Thursday the 11th at 3pm with Dr Patel. I'll send over a confirmation by email."
Caller: "Brilliant, thanks very much."
Receptionist: "You're very welcome. See you then!"
🎯 Model Dialogue 2: Rescheduling a Missed Appointment[At a law office – client missed their appointment and is calling to rebook]
Caller: "Hello, this is Angela Martin. I had an appointment with Mr Lewis yesterday but unfortunately I couldn't make it. I'd like to reschedule if possible."
Receptionist: "Of course, no problem at all. Let me just check his diary… Would Friday at 2pm work for you?"
Caller: "That should be fine, yes."
Receptionist: "Lovely. So I've booked you in for Friday the 14th at 2 o'clock with Mr Lewis. Shall I send over a confirmation email?"
Caller: "Yes, please — that would be great."
Receptionist: "All done. You'll receive an email shortly. We'll look forward to seeing you then!"
Caller: "Thank you so much!"
Receptionist: "You're very welcome. Bye for now!"
Caller: "Bye!"
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