How do you deal with customers and clients at work? In this episode of Office English, Pippa and Phil talk about keeping customers happy.

For more great language tips and programmes visit bbclearningenglish.com (Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250602

FIND BBC LEARNING ENGLISH HERE:

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

They're all available by searching in your podcast app.

Pippa and Phil talk about setting deadlines, working with other people and organising things in English. For more great language tips and programmes visit bbclearningenglish.com

(Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250526

FIND BBC LEARNING ENGLISH HERE:

Visit our website

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

Try some of our other popular podcasts including:

They're all available by searching in your podcast app.

How do you ask for help at work? Pippa and Phil talk about asking for and offering help at work.

(Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250519

FIND BBC LEARNING ENGLISH HERE:

Visit our website

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

Try some of our other popular podcasts including:

They're all available by searching in your podcast app.

Do you know how to talk about other people's work politely? Pippa and Phil talk about giving and receiving feedback at work in a constructive and professional way.

(Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250512

FIND BBC LEARNING ENGLISH HERE:

Visit our website

THE PRONUNCIATION LOUNGE:

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

Try some of our other popular podcasts including:

They're all available by searching in your podcast app.

Do you ever have to call or email people you don't know at work? In this episode of Office English, Pippa and Phil talk about cold calling and building relationships with new people at work.

(Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250505

FIND BBC LEARNING ENGLISH HERE:

Visit our website

Follow us

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

Try some of our other popular podcasts including:

They're all available by searching in your podcast app.

What do you do if you don't understand something at work? In this episode of Office English, Pippa and Phil talk about miscommunication and how to check you understand your colleagues, and that they understand you.

(Image credit: BBC/Getty Images) Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250428

FIND BBC LEARNING ENGLISH HERE:

SUBSCRIBE TO OUR NEWSLETTER:

They're all available by searching in your podcast app.

Learn how to give instructions to other people at work who might be able to help with your workload. (Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250421

FIND BBC LEARNING ENGLISH HERE:

Visit our website

Follow us

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

Try some of our other popular podcasts including:

They're all available by searching in your podcast app.

Do you find giving presentations at work stressful? Learn ways you can prepare.

(Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250414

FIND BBC LEARNING ENGLISH HERE:

Visit our website

Follow us

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

Try some of our other popular podcasts including:

They're all available by searching in your podcast app.

Is it OK to say no at work? In this episode of Office English, Pippa and Phil talk about setting boundaries at work.

(Image credit: BBC/Getty Images)

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/250407

FIND BBC LEARNING ENGLISH HERE:

SUBSCRIBE TO OUR NEWSLETTER:

LIKE PODCASTS?

They're all available by searching in your podcast app.

It's important to be able to talk about our achievements at work. How do you talk about your strengths? What are interview questions really asking? In this episode of Office English, Pippa and Phil talk about phrases for selling yourself at work and when to use them.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240325

Note: this programme was first broadcast in March 2025.

(Image credit: BBC/Getty Images)

FIND BBC LEARNING ENGLISH HERE:

SUBSCRIBE TO OUR NEWSLETTER:

✔️ https://www.bbc.co.uk/learningenglish/newsletters

LIKE PODCASTS?

They're all available by searching in your podcast app.