In this episode of Cape Ann Conversations, host Troy Scarbrough welcomed Essex resident and coffee enthusiast Rob Fitzgibbons, the founder behind a growing coffee cupping experience business. Drawing on his background as a user experience designer, Rob has transformed a simple at-home tasting with friends into a sought-after program for libraries and community centers, helping people slow down, pay attention, and truly experience their coffee. What started as a fun experiment shared on a local listserv quickly turned into regular invitations from libraries and organizations across the region.

Rob’s cuppings are interactive, 90-minute sessions that feel like a wine tasting—but for coffee. Participants learn how coffee is grown, processed, roasted, and labeled (think fair trade, organic, and more), then blind-taste three different coffees while using a flavor wheel to describe what they smell and taste. The result is part education, part team-building: people compare notes, laugh, and leave more connected—and caffeinated. Rob now offers cuppings for corporate teams, boards, weddings, showers, and special events, providing a memorable, non-alcoholic experience that’s both affordable and low-risk (“much safer than axes and whiskey,” as he jokes). If you’re coffee-curious or looking for a unique group experience, you can reach Rob through coffeecuppings.com or by calling 978-317-1640.

If you would like to experience a coffee cupping in person, a free session is being held on January 6 from 1:30 – 2:30 PM at the Sawyer Free Library in Gloucester. Registration is required for this free event.

In this episode of Cape Ann Conversations, Troy sits down with Jay Salois, founder of VRtical Media, to explore how 360° virtual tours are transforming industries from real estate to education, healthcare, and museums. Jay, who left a career at Microsoft to pursue immersive media full time, explains how his company builds interactive virtual experiences that go far beyond simple 3D scans—integrating high-resolution imagery, branded design, and embedded “hotspots” for videos, documents, and educational content. His first major breakthrough came when Willowdale Estate used his virtual tour to streamline wedding bookings, and since then, he’s worked with a wide range of clients including Hammond Castle Museum, local retailers, and even government agencies seeking innovative training and accessibility tools.

Jay also shares his passion for using technology to promote accessibility, education, and archiving—making spaces available to people who might otherwise be unable to visit. From virtual museum exhibits to hospital wayfinding systems and immersive training tools, he believes every business can benefit from interactive digital spaces. He credits networking groups like Creative Collective and the Greater Cape Ann Chamber of Commerce for helping him grow, connecting him to clients and collaborators who believe in the power of local innovation. Looking ahead, Jay envisions a future where virtual and augmented reality tools are as common as websites—opening doors, literally and digitally, for everyone.

Connect with VRtical Media:

Website: https://www.vrticalmedia.io/

Facebook: https://facebook.com/vrticalmedia

Instagram: https://instagram.com/vrticalmedia

LinkedIn: https://www.linkedin.com/company/vrticalmedia

X: https://twitter.com/vrticalmedia

YouTube: https://www.youtube.com/channel/UCIDQZUC3P8FyrbrLzdAsW-A

Presented by:

Greater Cape Ann Chamber of Commerce, https://capeannchamber.com

Production Partner: Streamography, https://streamography.com

Host: Troy Scarbrough, https://noreastcleaners.com, https://bestvendingsolution.com

As Halloween approaches, Cape Ann Conversations welcomed back Rebeccah from Apothecary Suil Crow in Rockport along with intuitive reader Melissa Porter for a chat about spirituality, seasonal traditions, and the meaning behind modern witchy symbols. Melissa shared how she uses oracle cards—rather than tarot—to channel messages of guidance and healing, reading the imagery and energy around each card to help people reconnect with their intuition. For her, it’s not about predicting the future, but helping people understand the energy of the moment and empowering them to make thoughtful choices. Readings, she explained, are a form of energetic exchange that can be emotional, enlightening, and restorative for both the reader and the person receiving the message.

Rebecca also highlighted the deeper roots of Samhain (Halloween’s ancient name), including traditions like the silent supper—a meal shared in honor of ancestors—and explained the symbolism of the witch’s broom and hat as tools for grounding and channeling energy. Beyond Halloween, Apothecary Suil Crow stays active year-round, offering spiritual services, handmade goods, and community-centered events like the Yule Gift Giving program, which provides trees, meals, and gifts to local families in need. As Rebecca puts it, their work blends magic, mindfulness, and community spirit—reminding everyone that spiritual connection and generosity aren’t just for one season.

Connect with Apothecary Suil Crow:

• Website: https://suilcrowapothecary.com

• Facebook: https://www.facebook.com/ApothecarySuilCrow

• Instagram: https://www.instagram.com/apothecarysuilcrow

• TikTok: https://tiktok.com/@suilcrowapothecary

Presented by:

Greater Cape Ann Chamber of Commerce, https://capeannchamber.com

Production Partner: Streamography, https://streamography.com

Host: Troy Scarbrough, https://noreastcleaners.com, https://bestvendingsolution.com

In this lively Cape Conversations episode, host Troy welcomes Brian Ridolfo, President and CEO of The Cabot Theater, and Kimberley Ballard, VP of Philanthropy and Community Relations, to discuss the theater’s ongoing transformation and community impact. Brian, a newcomer to the North Shore, shares his enthusiasm for the area and the theater’s role as a regional arts hub. Kimberly, who has been with The Cabot since its early, uncertain days, reflects on how far it has come—from a struggling startup to a beloved community institution attracting audiences and performers from across New England.

They describe recent renovations, including a full restoration of the theater’s 1920 façade and a major upgrade to artist facilities, such as new dressing rooms and showers. Despite the challenges of working on a 105-year-old building, the improvements ensure The Cabot’s longevity and enhance its appeal to top performers. The team also highlights Off Cabot, a smaller, more intimate venue for comedy, live music, rentals, and community events, which complements the main stage’s larger productions.

Beyond entertainment, The Cabot has deepened its role as a community gathering space through education and outreach. Programs like Kids at the Cabot, youth filmmaking workshops, and upcoming curriculum-based matinee shows engage the next generation in the arts. Its Community Conversations series—covering topics from sustainability to affordable housing—offers a platform for local dialogue and collaboration. Fundraising efforts such as The Cabot’s Big Night gala (returning May 9 with headliner Trombone Shorty) help sustain these initiatives. Brian and Kimberly close by inviting listeners to become members, volunteers, or sponsors, underscoring The Cabot’s mission to unite the North Shore through shared cultural experiences.

Connect with The Cabot:

• Website: https://thecabot.org/
• Facebook: https://www.facebook.com/thecabot
• Instagram: https://www.instagram.com/the_cabot/
• X: https://x.com/the_cabot

Presented by: Greater Cape Ann Chamber of Commerce, https://capeannchamber.com

Production Partner: Streamography, https://streamography.com

Host: Troy Scarbrough, https://noreastcleaners.com, https://bestvendingsolution.com

Today on Cape Ann Conversations, Troy is joined by Psychic Annette Dion, who’s been helping people find clarity and confidence for more than thirty years. Annette has a warm, down-to-earth style that blends intuitive insight with real-world wisdom, guiding people through life’s big questions—about love, purpose, career, and everything in between.

She’s not just about predictions; she’s about empowerment—helping people trust themselves and move forward with intention. Beyond her private readings, Annette’s also a teacher, speaker, and podcast host who loves helping others connect with their own intuition. Her work is all about compassion, authenticity, and shining light even in uncertain times. We’re so excited to have her here today to share her story, her insights, and maybe a little bit of that psychic magic with all of us.

Connect with Annette:

• Website: https://www.psychicannettedion.com/
• Facebook: https://www.facebook.com/psychicannettedion
• Instagram: https://www.instagram.com/psychicannettedion
• YouTube: @psychicannettedion

Presented by: Greater Cape Ann Chamber of Commerce, https://capeannchamber.com

Production Partner: Streamography, https://streamography.com

Al Temkin Productions, led by Alan (“Al”) Temkin, is an event services business that focuses on auctioneering and emcee (master of ceremonies) support for nonprofits, schools, businesses, and celebratory gatherings. He is passionate about helping organizations achieve their goals through impactful and engaging events. Al brings energy, professionalism, and a genuine commitment to every event, ensuring it’s a memorable experience for all involved.

After spending his career in the financial industry, Al’s journey into auctioneering and emceeing was inspired by his late friend, Don Kelly, who often encouraged him to pursue this path. While Al never had the chance to work with Don, his influence stayed with him. After Don’s passing, several of the organizations he worked with reached out to Al, allowing him to step into this meaningful work.

Al’s offerings include professional live auction services, event hosting, and public speaking designed to engage audiences, support fundraising goals, and keep events running smoothly. Al emphasizes partnerships with mission-driven organizations, wanting to be involved with each event from the planning stage through its conclusion. He aims to create emotionally resonant, polished events that leave lasting impressions on attendees.

Connect with Al.:

Website: https://www.altemkinproductions.com/

Facebook: https://www.facebook.com/altemkinproductions

LinkedIn: https://www.linkedin.com/in/alan-temkin-1150676/

Presented by: Greater Cape Ann Chamber of Commerce, https://capeannchamber.com

Production Partner: Streamography, https://streamography.com

Colleen Murdock, Director of Community Relations, chats with host Troy Scarbrough about the current happenings at the Chamber, upcoming events, and other points of interest.Facebook: https://⁠facebook.com/capeannchamberInstagram: ⁠https://instagram.com/capeannchamber⁠Website: ⁠https://capeannchamber.com⁠Presented by: Greater Cape Ann Chamber of Commerce, ⁠https://capeannchamber.com⁠ Production Partner: Streamography, ⁠https://streamography.com

Today’s Cape Ann Conversations podcast guest is Scott Trenti, CEO of SeniorCare Inc. Scott discusses the background, mission, and services of SeniorCare with Troy, and emphasizes the need to spread the word about how SeniorCare can help the elderly population “age in place.”

SeniorCare Inc. is a nonprofit organization dedicated to supporting older adults and people with disabilities so they can live independently with dignity and respect. Since its founding in 1972, SeniorCare has provided a wide range of services, including home care, meals on wheels, caregiver support, protective services, and care coordination. Their programs are tailored to meet the needs of individuals and families, helping them navigate complex health, financial, and social challenges while connecting them with vital community resources.

With offices in both Gloucester and Beverly, SeniorCare plays a vital role in the Cape Ann and North Shore region. The organization partners with local agencies, healthcare providers, and volunteers to ensure comprehensive support for thousands of residents each year. Beyond direct services, SeniorCare also advocates for policies that improve the lives of seniors and their caregivers, emphasizing compassion, inclusion, and empowerment. By offering practical assistance and heartfelt support, SeniorCare strengthens community connections and makes aging at home possible for more of our neighbors.

Connect with Senior Care Inc.:

Website: https://seniorcareinc.org/

Facebook: https://www.facebook.com/seniorcareinc.org

Instagram: https://www.instagram.com/seniorcareinc_mass/

LinkedIn: https://www.linkedin.com/company/seniorcare-inc-/

YouTube: https://www.youtube.com/playlist?list=PLX5s6qnR8VGyA7-SurU4nSsyeWduVUb8n

Presented by: Greater Cape Ann Chamber of Commerce, https://capeannchamber.com

Production Partner: Streamography, https://streamography.com

In today’s episode of Cape Ann Conversations, Samantha Morrison and Rosanna Niosi of Build Health International (BHI) sit down with Troy to discuss the history, mission and goals of BHI.

BHI is a nonprofit organization whose mission is to improve access to—and build capacity for—dignified, affordable, and high-quality healthcare infrastructure in resource-constrained settings around the world. Their goal is to increase equitable healthcare coverage for the most marginalized populations, and to equip local partners with the resources, facilities, and technical capacity needed to deliver reliable, high-quality services.

To achieve this, BHI works in close collaboration with local communities, governments, and other nonprofit partners to plan, design, build, and maintain health facilities, laboratories, medical oxygen systems, and other essential infrastructure. They emphasize not only constructing buildings but empowering local workforces through training, using sustainable and cost-efficient methods (including renewable energy, durable materials, and efficient supply chains), and ensuring ongoing support so that improved healthcare access and quality are lasting.

Connect with Build Health International:

Website: https://buildhealthinternational.org/

Facebook: https://www.facebook.com/BuildHealthInternational/

Instagram: https://www.instagram.com/buildhealthinternational/

LinkedIn: https://www.linkedin.com/company/build-health-international/

YouTube: https://www.youtube.com/c/BuildHealthInternational

X: https://x.com/BuildHealthIntl

TikTok: https://www.tiktok.com/@buildhealthintl

Presented by: Greater Cape Ann Chamber of Commerce, https://capeannchamber.com

Production Partner: Streamography, https://streamography.com

This week on the Cape Ann Conversations podcast, the table gets turned on host Troy Scarbrough, who is now in the “hotseat” as the new owner of Nor’East Cleaners. Steamography’s founder and owner, Andrew Nicastro, takes on the task of interviewing Troy about his newest entrepreneurial endeavor.

For nearly six decades, Nor’East Cleaners has been a trusted, locally owned institution providing exceptional garment care to the communities of Manchester-by-the-Sea and Gloucester. Known for its meticulous hand finishing, thorough inspections (including checking for missing buttons, broken zippers, and torn seams), and thoughtful customer service, the business combines attention to detail with environmentally friendly practices.

In June, entrepreneur and Essex local Troy Scarbrough acquired the business and immediately infused it with renewed energy and a customer-first mindset . He has kept the entire existing team of 26 valued employees on board and even brought his daughter, Grace, into the fold to help manage the day-to-day operations . Scarbrough emphasizes being hands-on and accessible—whether tailoring, restoring a wedding gown, providing convenient home delivery, or wash and fold services—he aims to elevate the customer experience through personalized attention, faster responsiveness, and daily on-site leadership

Connect with Nor’East Cleaners:

Website: https://noreastcleaners.com/

Facebook: https://www.facebook.com/noreastcleaners

Instagram: https://www.instagram.com/noreastcleaners