In this episode, we unpack Capgemini’s $3.3 billion acquisition of WNS and what it signals for the future of agentic AI in enterprise services. We explore how this move strengthens Capgemini’s position in AI-powered BPO, automation, and digital transformation—combining WNS’s domain expertise with Capgemini’s tech and AI capabilities. Tune in to understand the strategic implications of this deal and how it reflects the growing shift toward AI-first service delivery models across industries.