Capital H: Putting humans at the center of work

In today’s world, businesses are valued as much by their interactions and impacts on society as by their financial results. Given this trend, successful organizations are evolving from business enterprises to social enterprises, meaning that they listen to, invest in, and actively manage the trends that are shaping today’s world with a focus on human impact. In this week’s episode, we hear from Lucien Alziari, Executive Vice President and Chief Human Resources Officer at Prudential.

Capital H is back for its third season. This season will focus on a topic that’s top-of-mind for many organizations today —the future of work. Major dimensions of work, like how and where we work, are being impacted by accelerating connectivity, new talent models, and the rise of cognitive tools. This season we’ll hear how leaders, including those at Prudential, NewYork-Presbyterian Hospital, and USAA Life Insurance Company, are turning these future of work challenges into opportunities.

Change is a part of growth. While most organizations know leadership succession planning is important, few do it well. In this week’s episode, Dave Pottruck, former CEO of Charles Schwab, introduces the idea of a “centered” approach to succession planning – what it means and why it works. You’ll also hear from Jeff Rosenthal and Stacey Philpot, leaders in Deloitte’s Leadership practice, sharing their perspective on the most effective way to plan for leadership change.

The best candidate for the job may not be the right candidate for the job. Outdated processes are making it difficult for recruiters to deliver the right talent. Yet some organizations continue to accept these poor results. Jason Dana, author of “The Utter Uselessness of Job Interviews,” joins us to share why he believes recruiters will have to change their processes and mindsets if they want to find the right talent.

Work/life balance has been a long-sought-after goal of many workers. However, research shows a paradigm shift, where the most important factor to employee satisfaction may be the work itself. Today, employees are seeking a sense of meaning and belonging in their day-to-day lives, and they’re looking for those qualities on the job. Our guests for this episode are Cassandra Sullivan and Quiana Downie, co-founders of Deloitte’s Military Spouse Initiative.

Is it humans versus machines? Or are the machines simply part of an evolution that will dictate the human skills needed in the workplace? Proactive organizations are rethinking work architecture to maximize the value of both humans and machines by organizing work more effectively. Joining us this episode is Tom Malone, author of Superminds: The Surprising Power of People and Computers Thinking Together.

Why are some organizations able to respond and adapt to disruption while others aren’t? How can social networks and teams influence leaders and help an organization become more agile? In this episode, we welcome Michael Arena, former chief talent officer for General Motors, and now VP of talent for Amazon. Michael will talk about his book, Adaptive Space, including what he calls the four D's—discovery, development, diffusion, and disruption.

When you think about collaboration you probably think about teams. But teamwork may not be a natural thing for individuals. Learn how restructuring your approach to collaboration can make teamwork more effective. Joining us is Dominic Price, Work Futurist and “Team Doctor” at Atlassian. Listen in as Dominic shares his thoughts on understanding what it means to be agile, achieving cognitive diversity, navigating failure and course correction, evaluating success—along with his secret sauce for transform

From exhaustive and lengthy to simple and nimble. There’s a paradigm shift underfoot in Leadership development models. Why? Today’s digital, social enterprises need leaders who are agile, engaged, and connected. Our guest for this episode, Joe Moscola, chief people officer at Northwell will discuss his experience defining and rolling out a new leadership strategy—from strategy and framework to C-suite collaboration and succession planning.

What is “rebel talent?” Do workers who break the rules make good employees? Do companies that encourage non-conformity perform well? Host Jim Guszcza, Chief Data Scientist for Deloitte Consulting in the US, welcomes Harvard professor Francesca Gino to discuss these questions and her book, Rebel Talent. Following the interview, join us for a roundtable discussion on accessing workers with the right capabilities, investing to get internal talent mobility right, and reinventing the talent acquisition proce