Capt. Matt Coppin of the Metro West (MO) Fire Protection District joins the podcast to discuss the importance of the public information officer (PIO), building relationships with other agencies and the media prior to an incident or needing something from the media . He also discusses the training opportunities to build the skills to be a PIO and appear on camera. We wrap it up by discussing the importance of providing good customer service to the community.

This podcast is sponsored by LogRX. For all your medication and narcotic tracking needs, check out the LogRx App, created by career EMS professionals. Visit https://logrx.com/ to learn more.