CAR WASH The Podcast

Join CAR WASH Magazine Editor-in-Chief Shaneen Calvo as she explores the innovative world of modular construction with experts from Genesis Modular Car Wash Building Systems:

This episode complements an article in the Q2 issue of CAR WASH Magazine, “On the Fast Track,” and takes a deep dive into how modular builds can dramatically reduce construction time, simplify permitting, and offer customizable options for car wash developments.

Key Takeaways:

Why Modular?

Modular construction offers:

Join us for this special episode recorded at The Car Wash Show in Nashville, TN (May2024), where ICA Chief Learning Officer, Claire Moore, sits down with Stephanie Mak, Talent Acquisition Manager at Summit Wash Holdings, and Jay Iraheta, Southeast Regional President at Summit, to discuss the transformative “ElevateHER” program.

Key Takeaways:

• What is ElevateHER?

o Goal: To provide women in the car wash industry the opportunity to grow into management and corporate roles within a traditionally male-dominated space.

o Approach: The program begins by building trust and safety among participants, then accelerates into developing self-esteem and self-awareness.

o Focus Area: Currently active in the Southeast, with plans to expand to Summit's four other regions.

Learn More:

• Learn more about the success stories from Summit Wash Holdings’s ElevateHerprogram by following the progress of participating car wash leaders on their LinkedIn page: Summit Wash Holdings LinkedIn

In this episode of CAR WASH the Podcast, International Carwash Association CEO Eric Wulf is joined by Alex Chausovsky, a seasoned market researcher and analyst with over 20 years of expertise in economics, business cycles, and industry-specific trends.

The episode explores the ICA’s Q3 research survey, shedding light on year-end retail growth projections within the car wash industry. Eric and Alex break down current market dynamics and unemployment trends and analyze the Federal Reserve's reactions. They also explore the potential impact of the upcoming election on consumer spending and how these factors might influence the car wash sector.

Key highlights include:

Join Eric Wulf and Alex Chausovsky on December 13, Projections Day, at the 2024 Roadmap event (https://carwashroadmap.com/register).

In this episode, listen as guest Keith Moye, VP and GM for OPW Vehicle Wash Solutions (a Dover Company), highlights the importance of offering collective solutions to help customers meet their goals and streamline operations. Moye shares examples of inorganic and organic strategies to support the growing car wash industry, such as OPW Vehicle Wash Solutions’ acquisition of Transchem Group, and the need to implement innovative technology across existing processes.

Hosted by Kendra Johnson, Senior Vice President of Business Development for the International Carwash Association, this engaging episode provides insight into the current state of the car wash industry and highlights the importance of developing purpose-driven growth strategies to holistically support customers.

In this episode, hear from Joey Coleman, award-winning speaker and New York Times bestselling author, as he delves into the importance of customer experience in the car wash industry. For more than twenty years, Joey has helped organizations retain their best customers and employees - turning them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects.

In this engaging episode, you’ll learn why customer service is considered the last great differentiator in driving success for your car wash location. Learn how to create a unique and distinct experience that your customers will love. You’ll also hear Coleman explain why employee experience is crucial for driving the success of your business.

This episode is sponsored by DRN, a car wash industry leader in capturing drive by traffic and fueling new leads.

In this episode, Allie Voiselle, Training

Hosted by Claire Moore, Chief Learning Officer for

In this episode, we chat with Kyle Doyle, CEO and founder of Ignite Wash. Doyle shares his experience in the car wash industry and walks us through the journey that led to the recent acquisition of Ignite Wash by Rinsed.

Hosted by Kendra Johnson, Senior Vice President, Business Development for International Carwash Association, this insightful episode with leave you with practical tips to better train your onsite team, increase membership, and navigate the acquisition landscape across the car wash industry.

The International Carwash Association’s Hall of Fame Award was first presented in 1962 to car wash operator and inventor, Jimmy Butts.

Since that time, the award has continued to honor titans of the car wash industry. We’re talking about true innovators and leaders - those who have left an indelible mark across the industry. Today’s episode honors our 2024 inductee, Lamar Beck of GooGoo Express Car Wash.

"Superfans are loyal, engaged customers who are going to advocate on your behalf. They're more likely to go back and tell their friends about you. But here's the thing about superfans: you don't buy them. This is not about if you can run the right ad or find the right people online and target them with the right thing. You create them. 

Superfans are created one experience at a time."

Brittany Hodak is an award-winning entrepreneur, keynote speaker, and the bestselling author of Creating Superfans: How To Turn Your Customers Into Lifelong Advocates. This week, Hodak joins Matt DeWolf to discuss how you can use engaging experiences to create customers who market for you. 

Hodak was a keynote speaker at The CAR WASH Show™ 2024 in Nashville. For more information visit: brittanyhodak.com

License Plate Recognition (LPR) technology is used broadly across industries, from loss mitigation for lenders to recognizing the vehicles of wash members in the car wash space. 

In 2009, DRN Data entered the loss mitigation space working with lenders, banks, credit unions, and insurance agencies to find cars that needed to be repossessed. Soon they realized that LPR could be used for lead generation in the car wash space as well. 

Pointing cameras at the street, DRN Data's technology recognizes license plates that drive past the wash and matches that information to the VIN of the car. This data provides the wash owner with more than one hundred marketing attributes for each person zooming by.

Senior Executive Director for DRN Data, Noel Peña, sat down with Shaneen Calvo, Director of Media & Editorial for International Carwash Association (ICA), at The Car Wash Show 2024 in Nashville. In this episode, you’ll hear the story of DRN Data's 180-degree repositioning and entry into the car wash industry.