In this Executive Spotlight, Professional Carwashing & Detailing’s Brian Ankney sits down with Ryan Mogged of Triadex to explore how carwash operators can maximize marketing ROI through advanced targeting tactics. Mogged explains how mobile data, connected TV (CTV), programmatic ads and direct mail are transforming customer acquisition and retention. From geo-fencing competitors’ locations to leveraging online search intent, operators now have powerful tools to reduce wasted spend and track real customer behavior over time. The conversation also highlights the impact of new mover campaigns, custom propensity modeling, and innovative formats like plastic gift card mailers — all designed to help car washes attract loyal members and boost profitability.

On this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo is joined by NRCC 2025 show co-chairmen Chris Kubarek and Walt Hartl to discuss the planning behind this year’s event, scheduled for Oct. 6-8 in Atlantic City, New Jersey. Kubarek and Hartl share insights into the show’s goals, learning opportunities and the inspiration behind unique additions, such as a virtual tour of global operator Bob Autowash in the Netherlands. They also explain how the educational topics were selected to address critical issues for Northeast operators, including website optimization and membership trends, and highlight the diverse voices attendees will hear from, such as Colonel Pilar McDermott and Garry Ridge. Additionally, Kubarek and Hartl provide an update on the expo floor, exhibitor participation and anticipated attendance, while offering advice for first-time attendees and a glimpse into the future of NRCC. For more information and to register today, please visit www.nrccshow.com.

From microfiber to terry to huck, towel choice matters more than you think. In this Professional Carwashing & Detailing Executive Spotlight, ERC’s Valerie Sweeney explains how the right towels improve results, the best practices for care and organization, and how ERC’s expanded product line helps carwash operators run more efficiently.

Host Rich DiPaolo sits down with Sean Foley, chief revenue officer at Interface Systems, to discuss how the company is helping carwash operators tackle some of the industry’s biggest challenges through integrated technology. Foley explains why carwashes, known for their high volume, automated environments and exposure to the elements, are a natural fit for Interface’s remote video monitoring, managed networking and business intelligence solutions. He shares how Interface helps reduce false damage claims, prevent theft and vandalism, and support rapid site expansion with scalable, centralized systems. Foley also offers insight into what a typical Interface deployment looks like and where he sees the most exciting innovations ahead for carwash security and operations.

In this Professional Carwashing & Detailing Executive Spotlight, Kyle Alexander interviews John Olert, former Wall Street executive turned carwash owner and now CEO of American Carwash Solutions. John shares his journey from buying a neglected local wash to transforming it into a thriving business with a focus on service, technology and data. He details how frustrations as an operator led him to acquire American Car Wash Solutions and revamp it into a more responsive and operator-friendly parts and equipment supplier.

In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo sits down with Pete Nani, the newly appointed CEO of ZIPS Car Wash, to discuss his journey in the professional carwashing industry and his vision for the brand’s future. Nani reflects on how customer expectations and industry dynamics have evolved over the years and shares how ZIPS is positioning itself for long-term success following its emergence from Chapter 11. He outlines immediate post-restructuring priorities, including site optimization, leadership recruitment and strategic growth planning. Nani also discusses his approach to building a strong company culture through employee development, robust training programs and a renewed focus on operational excellence. Looking ahead, he paints a picture of what a successful 2026 could look like for ZIPS if all current initiatives fall into place.

Host Rich DiPaolo welcomes back John Roush, CEO of Express Wash Concepts (EWC), to discuss the company’s latest strategic moves and its continued momentum in the express carwash space. Roush shares insights into EWC’s recent acquisitions, including new sites in Pittsburgh, three ZIPS locations in Ohio and the Cleanland Car Wash property, detailing how each fits into EWC’s broader growth blueprint. He also explores how EWC maintains brand consistency across five distinct banners while adapting to regional market nuances. As EWC gears up for 25-plus projected openings this year, Roush discusses how the company is scaling staffing, technology and internal operations to support expansion. He also highlights the company’s workplace culture, which recently earned Moo Moo Express the 2025 ColumBEST Best Employer award and talks about what drives EWC’s repeat recognition on INC. magazine’s list of fastest-growing companies in the Midwest. Looking at the broader industry, Roush offers his perspective on current trends, including M&A activity, tech integration and private equity, and what it takes to not only survive but also thrive in a rapidly evolving landscape. Roush concludes by outlining the biggest opportunities for express carwashing over the next 24 months.

In this in-depth conversation, PC&D’s Brian Ankney talks with Hello Wash founder Meddy Ali about the role of AI in modern carwash operations. Ali explains how Hello Wash is using machine learning to simplify customer service, reduce staff workload, and unlock new efficiencies—without replacing people.
Whether you run a single location or a 200-site operation, Hello Wash’s AI tools can handle basic customer interactions, monitor sales calls, improve training and even support fleet account growth. From real-world examples to a live demo, this interview gives a transparent look into how AI is helping operators work smarter—not harder.

In this episode of Wash Talk: The Carwash Podcast, host Brian Ankney sits down with Jason VanDerMark, co-founder of WashStacks, to explore how structured systems, processes and procedures drive consistency, scale and customer satisfaction in the professional carwash industry. VanDerMark emphasizes that carwash success isn’t just about clean vehicles — it’s about delivering the same high-quality experience every time. He outlines how operators can document their workflows, build repeatable procedures and prepare for the unexpected using real-world examples and practical tips. Whether you’re a first-time investor or a multi-site veteran, this conversation highlights how carwash operations systems are the foundation for growth, consistency and brand loyalty.

On this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes back Jeff Pavone, founding partner, and Chris Jenks, CFA, partner and CEO of Amplify Capital Group, to answer a pressing question for operators: Is now the right time to sell a carwash business? Pavone and Jenks recap key takeaways from their Spark Theatre presentation at The Car Wash Show™ 2025, offering insights into buyer activity, market dynamics and emerging trends. They detail who’s active in today’s marketplace, what kinds of deals are getting attention and what headwinds may be tempering growth. From a seller’s perspective, the discussion highlights essential factors to consider before going to market, including the growing appeal of quality over quantity. Finally, Pavone and Jenks outline the current value drivers buyers prioritize and share strategies owners can use to strengthen their valuation and maximize returns. To view Amplify Capital Group's presentation from The Car Wash Show™ 2025, please visit: https://tinyurl.com/8rehh74k.