Careers by Jenn Podcast: Get the Job, Love Your Work, Advance Your Career

23:CD Podcast Episode: “I” Language: How the Way We Begin Makes All the Difference

In this podcast episode, Jenn talk about how the communication technique of using “I” language is one of the most effective tools there is. Topics covered include: turning statements around to make them YOUR experiences of a situation, rather than accusations that put others on the defensive the risk/vulnerability of sharing your feelings being responsible […]

CommunicationDiva.com

1. 12: CD Podcast Episode: On Customer Service
2. 02: CD Podcast Episode: 10 Minutes to Better Listening
3. 21: CD Podcast Episode: Giving and Receiving Feedback

22: CD Podcast Episode: 6 Things Employers Look For When Hiring

In this podcast episode, Jenn names and explores the 6 major areas of competency employers look for when hiring a new employee. Topics covered include: Communication Skills: in all areas including spoken communication, telephone and email Comprehension: including problem-solving skills and the ability to think critically Technical Skills: how well you know your work […]

CommunicationDiva.com

1. 15: CD Podcast Episode: How to Be Professional in the Workplace
2. 12: CD Podcast Episode: On Customer Service
3. 21: CD Podcast Episode: Giving and Receiving Feedback

21: CD Podcast Episode: Giving and Receiving Feedback

In this podcast episode, Jenn talks about ways to more effectively give or receive feedback, both at work and at home. Topics covered include: Ways to be effective when giving feedback Motivation: Why are you giving this feedback? Being timely about it…give it as soon as possible after the behaviour or event. Taking care of […]

CommunicationDiva.com

1. 15: CD Podcast Episode: How to Be Professional in the Workplace
2. 18: CD Podcast Episode:Tone of Voice: What Are You Really Saying?
3. Conversation: Have You Had Any Lately?

20: CD Podcast Episode: Staging Your Home

Ways to Make Your Home More Appealing When Selling it. In this podcast episode, Jenn talks about staging a home to sell, and about how you can communicate to prospective buyers through things in your home. Staging is a form of communication. You are setting your home up so that the people who come into […]

CommunicationDiva.com

1. 03: CD Podcast Episode: An Interview With Realtor Don Tebbutt
2. 15: CD Podcast Episode: How to Be Professional in the Workplace
3. Do You Act or React?

19:CD Podcast Episode: 7 Thing NOT to Say When Someone Dies

What Grieving People Don’t Want to Hear: In this shorter podcast episode, Jenn talks about the unhelpful things people tend to say or do when faced with a grieving person. A summary of the tips are as follows: The fix-it Trap Giving Advice Praising the Dead Person Avoiding the Subject Reassuring Giving of Platitudes Just […]

CommunicationDiva.com

1. Conversation: Have You Had Any Lately?
2. 08: CD Podcast Episode: On Recovery, Rest & the Art of Being Non-Busy
3. Do You Act or React?

18: CD Podcast Episode:Tone of Voice: What Are You Really Saying?

In this episode, Jenn talks about tone of voice, and how sometimes the way you say something says more than the words you use to say it with. She also tells a little about her weekend youth event working at a downtown Vancouver mission. Tone of Voice topics include: paralanguage: tone, pitch, loudness, intensity voice […]

CommunicationDiva.com

1. Is Your Tone of Voice Professional?
2. 15: CD Podcast Episode: How to Be Professional in the Workplace
3. 02: CD Podcast Episode: 10 Minutes to Better Listening

17:CD Podcast Episode: Motivation and Initiative

In this episode, Jenn explores motivation and initiative and tells the story of how Communication Diva began. Topics covered include: definitions of motivation and initiative how they compliment one another a story about lack of initiative how setting a goal relates to your values how to take the first step an exercise to help YOU […]

CommunicationDiva.com

1. Do You Act or React?
2. 12: CD Podcast Episode: On Customer Service
3. 9 Ways to Improve Workplace Professionalism

16:CD Podcast Episode: Kids Talk Communication with Jenn

Jenn’s Casual Conversation With Kids About Kids and Communication Skills In this podcast episode, Jenn asks the four kids in her life about their thoughts on communication as they travel together to an event. Topics covered include: filtering when speaking to adults versus peers text messaging, good and bad language used and how it […]

CommunicationDiva.com

1. What Happened to Telephone Manners?!
2. Conversation: Have You Had Any Lately?
3. Do You Act or React?

15: CD Podcast Episode: How to Be Professional in the Workplace

In this podcast episode, Jenn talks about ways in which to be professional in the workplace, and about her new e-book on the same topic. Recently, it has come to light that companies are having to spend inordinate amounts of time and money training employees in basic communication skills and in how to be […]

CommunicationDiva.com

1. Dress Code: What To Wear to Work is a Form of Non-Verbal Communication
2. 9 Ways to Improve Workplace Professionalism
3. Is Your Tone of Voice Professional?

14: CD Podcast Episode: Actor & Journalist Mervyn Dykes on Public Speaking

In this episode, Jenn talks with long-time friend and wonderful storyteller Mervyn Dykes about his experiences with public speaking. Topics covered include: the different voices we use in writing/speaking casually versus when formally communicating as in public speaking knowing your audience speaking to your audience rather than at them not fidgeting the value of a […]

CommunicationDiva.com

1. Public Speaking: Simple Steps to Help You Get Started
2. Words I Can’t Stand…like “Like”.
3. 05: CD Podcast Episode: Guest Wade Lifton on Dialogue & Group Dynamics