Episode 58, recorded March 12, 2021, looks at a new approach to webinars and some best practices for interviewing. A discussion of the recently-posted Transportation Subject Matter Expert job opening follows, along with some updates on Best Fleets-related plans.

Sections include:

- 00:00 - Webinar and interviewing tips

- 27:38 - Transportation Subject Matter Expert job posting

- 51:39 - Best Fleets plans and ideas

Episode 57, recorded February 19, 2021, takes an extended look at the evolution of retail eCommerce, and the outdated business models being displaced. Some predictions for post-pandemic events, and some product updates, follow. Sections include:

- 00:00 - Retail evolution and outdated business models

- 27:05 - Post-pandemic events

- 32:00 - Product updates

Episode 56, recorded January 29, 2021, digs into what it takes to make it onto the Best Fleets Top 20. A discussion of new and upcoming wellness courses follows, along with a broader review of some upcoming titles. Sections include:

- 00:00 - Breakfast options

- 10:06 - Becoming a Best Fleet

- 35:08 - Wellness courses

- 49:17 - Other upcoming titles

Episode 55, recorded January 8, 2021, digs into the ins and outs of the Best Fleets Top 20 announcement, and the various activities that happen around it. A discussion of new courses (particularly the new Preventing Illness course), new hires, and process documentation follows.

- 00:00 - Best Fleets Top 20 announcement and notes

- 32:26 - New staff and new courses

- 36:26 - Preventing Illness

- 44:37 - Hiring and process documentation

#54 - Best Fleets 2021, Other Award Programs, Upcoming Releases by CarriersEdge

Episode 53, recorded November 20, 2020, discusses hiring tactics for some new positions and how to evaluate the work of graphic designers and content creators. After a brief technical interruption, the episode finishes with an update on some new courses and a look at how communication processes are evolving. Sections include:

- 00:00 - Ins and outs of graphic design

- 22:50 - Content development vs. instructional design

- 29:50 - New and updated courses

- 46:00 - Communication process improvement

Episode 52, recorded October 30, 2020, features a discussion of continuous improvement, as it applies to the Best Fleets program and to diversity in the workplace. A recap of a recent video production project, and a different approach to solving the driver shortage round out the episode. Sections include:

- 00:00 - Diversity and video production

- 22:57 - Best Fleets and continuous improvement

- 36:40 - "Maintenance" for drivers

- 46:40 - A new approach to the driver shortage

Episode 51, recorded October 9, 2020, looks at how remote work, and remote collaboration tools, affect mental health, leading into a discussion about communication styles and the best tools for different situations. A review of the current status of the Best Fleets to Drive For interviews, and the secret to making the Top 20, and the new Diversity & Inclusion Index round out the episode.

Sections include:

- 00:00 - Remote work and mental health

- 20:30 - Best use of different communication tools

- 39:30 - Best Fleets interview status and how to make the Top 20

- 50:55 - WIT Diversity & Inclusion Index

The CarriersEdge Podcast is back with a new season, and new theme music! Episode 50, recorded September 18, 2020, reviews the state of virtual training and conferences, and the various ways they're different from their physical counterparts. After that, a discussion of HOS changes and how they impact content, and a look at some other courses and activities.

Sections include:

- 00:00 - Virtual conferences and training, and why they're so tricky

- 37:48 - HOS course updates

- 49:30 - Cybersecurity, wellness, and other new things

Episode 49, recorded July 10, 2020, features a lengthy discussion about the differences between white- and blue-collar training, best practices for organizing training content, and some common pitfalls. After that, a brief discussion about the opening of the 2021 Best Fleets to Drive For program. Sections include:

- 00:00 - Training development best practices

- 38:45 - Best Fleets 2021