Catapult Business Growth with Healthy Team Communication

Last Updated on April 29, 2021 by Owen McGab Enaohwo

Being able to converse with members of your staff or team is the superpower every business needs. Good communication between employee-employee and employer-employee acts as a positive catalyst for your business’s growth. 

Healthy communications make working through difficulties, and celebrating successes, easier. 

That’s why in this episode of the Process Breakdown Podcast, host Dr. Jeremy Weisz features Mike Fiorenza.

They discuss steps to take to help improve conversation and problem-solving between team members, highlighting steps that can be taken to achieve adequate workflow.

Listen to the audio interview

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Key Resource List

* SweetProcess.com, 14-day free trial, no credit card required* BundrenPainting.com

Show Notes

0:05 – Introduction

0:26 – Dr. Jeremy Weisz introduces himself and shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

1:43 – Dr. Weisz talks about today’s guest, Mike Fiorenza, COO of Bundren Painting.

2:31- Mr. Fiorenza talks about Bundren Paintings and the kind of projects they like to undertake.

4:11 – Mr. Fiorenza explains the kind of people his paint crew is made up of.

5:40 – Mr. Fiorenza talks about how he carries out meetings with direct reports, and how they are structured.

9:08 – The guest explains how he documents what takes place during meetings, and the software he uses.

12:34 – Mr. Fiorenza  explains the different kinds of scenarios that take place during a meeting, giving examples of the modes of evaluation, and gives examples of “red, yellow, green” situations.

* Red being things that the company needs to stop.* Yellow being things the company needs to think about doing, such as integrating new software. * Green being things the company needs to keep doing.

15:37 – The guest speaker gives his opinion on the appropriate number of direct reports a person could have.

16:50 – Mr. Fiorenza explains how the scorecard works, and how it helps improve productivity, leaving behind the checkbox method of keeping track of objectives.

17:51 – The guest speaker points out the disadvantages that came with using checkboxes.

20:36 – Mr. Fiorenza explains how his job is to interpret goals on their scorecard and help his workers achieve them, talking about the framework he uses for workers who come to him with their scorecards.

25:20 – The guest explains how the four Ps work, how they’re used to find out concerns and solutions for performance, priorities, people, and problems, and how he goes about handling it.