CBT Automotive Network Podcast

Week In Review: How to Tune Up Your Staff's Health and Keep Them Around for the Long-Haul | How this Unlikely Duo Created a Positive Environment and Reduced Staff Turnover by 40% | Avoid These Digital Retailing Mishaps to Improve Your Dealership's Customer Experience

How These 3 Former Automotive Managers Joined Forces to Offer a Luxury Digital Retail Experience | Automakers Make Their Pleas to Trump Regarding CAFE Fuel Regulations | Personality or Sales Ability? Which is More Important for F&I Success?

CBT News sits down with Brandon Medford, Dave Obaseki, and Eric Whitehead, founders of PTG365. These men have dedicated their company to making the buying experience as easy as possible for their clients. They work with every client that comes to them in order to find them their perfect vehicle, no matter their credit score or circumstance, Dave says, "There is a car out there for everyone." With a large range of vehicles, from Toyota to Ferrari, Brandon, Dave, and Eric will work with their clients to get them the car they are looking for, and are also working to give back to their community in the process.

How this Unlikely Duo Created a Positive Environment and Reduced Staff Turnover by 40% | Four Metrics You Should Keep Track of to Promote Engagement and Profitability | Trump Administration Suspends Mexico Tariffs Indefinitely

CBT News sat down with Pete MacInnis, Founder, and CEO of eLEND Solutions to discuss how using basic payment estimator or calculator tools can have an unintended negative impact on your customer experience and your reputation in regards to digital retailing.

Avoid These Digital Retailing Mishaps to Improve Your Dealership's Customer Experience - Pete MacInnis | Perks and Policies that Drive Retention | Do You Have a Cybersecurity Plan at Your Dealership?

Having a positive environment is one of the most important aspects of being a successful and productive employee. But when it comes to training and coaching staff, emotional engagement is often overlooked. Here to discuss how leadership and relationship training have increased dealership sales and reduced staff turnover are Jeff King and Dr. Harry Cohen. Jeff is the general manager and VP of Bozard Ford-Lincoln and Dr. Harry Cohen is a leadership coach and the best-selling author of Be the Sun, Not the Salt.

How this Unlikely Duo Created a Positive Environment and Reduced Staff Turnover by 40% | Four Metrics You Should Keep Track of to Promote Engagement and Profitability | Trump Administration Suspends Mexico Tariffs Indefinitely

How this Unlikely Duo Created a Positive Environment and Reduced Staff Turnover by 40% | Four Metrics You Should Keep Track of to Promote Engagement and Profitability | Trump Administration Suspends Mexico Tariffs Indefinitely

The Advantages of Using a One-Price Selling Model - Mark Rikess & Mark Osborne | What May’s Auto Sales Performance Could Indicate for the Rest of 2019 | Addressing the Divas at Your Dealership