Regardless of the field we’re in, there will always be heated situations that tend to make us lose our temper and completely get out of the “professional mode”. It can be our boss or supervisor that is a little bit difficult to deal with, or maybe we’re in charge of a team and one of our subordinates has this unique personality trait that can make things uncomfortable. Since we cannot escape these situations, we’d better learn to handle them.

Today, Mark Oakeson jumps back on the show to discuss some tips and tools we can use to navigate through situations that have already gotten emotionally charged. As two practicing engineers with significant field experience, they have personally seen from a distance as well as participated in such heated conflicts. In today’s episode, they share their experiences, mistakes, and lessons that will definitely help you out whenever faced with such situations.

As Stephen Covey mentions, “seek first to understand, then to be understood”. Isaac and Mark start with this incredibly put principle, but they go even further. They touch on how owning your mistakes can help you build relationships and get respect from others, as well as what to do when your personality and your manager’s simply don’t mix. Sometimes it doesn’t. When it doesn’t, keeping butting heads may not be the best approach.

Resources (Some Links are Affiliate Links!)

Purple Mattress - https://civilengineeringacademy.com/purple

PPI - https://civilengineeringacademy.com/ppi

Civil PE Review Course - https://civilpereviewcourse.com

Civil FE Review Course - https://civilfereviewcourse.com

The Seven Habits of Highly Effective People, by Stephen R. Covey - https://amzn.to/3a5D6CD

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Reach out to Isaac - [email protected]