Chamber Amplified

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Episode Summary:

In this episode of "Chamber Amplified," hosted by Doug Jenkins from the Findlay-Hancock County Chamber of Commerce, listeners are given a best-of compilation focusing on mental health in the workplace. The episode is highlighted by a conversation with Clayton Richardson from NAMI Hancock County. As organizations continue to grapple with employee retention and workplace wellness post-COVID-19, this discussion provides insights into recognizing mental health issues and fostering supportive environments for employees.

Clayton explains the significant impact mental health has on businesses, noting the importance of understanding and addressing employee well-being as part of corporate culture. The conversation provides advice for business leaders, including recognizing behavioral changes, the use of I-statements, and removing stigma associated with mental health discussions. Doug and Clayton share how companies can access NAMI's programs, promoting an integrated approach to nurturing a healthier, more productive workforce. 

Key Takeaways:

• Mental health is a critical factor in employee retention and productivity; one in five people experience mental health issues annually.
• NAMI Hancock County offers free resources such as support groups and educational classes for employees and employers looking to assist those facing mental health challenges.
• Key strategies in addressing mental health in the workplace include using empathetic language, such as I-statements, to foster safe environments for open communication.
• Businesses can play a pivotal role by maintaining mental health awareness and providing access to support resources to their employees.
• Integrating mental health support can lead to stable employment settings, enhancing overall business success and employee satisfaction.

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Episode Summary:

In this episode of "Chamber Amplified," Doug Jenkins from the Findlay-Hancock County Chamber of Commerce is joined by Kristina Van Buskirk of the Findlay Area Human Resource Association to look into the dynamics of the local labor force and the broader economic implications impacting businesses in the Findlay region. 

Kristina shares her insights into the challenges faced by local employers: an aging population, a decline in birth rates, and a widening gap between available skill sets and job market requirements. She emphasizes the pressing need for education reform to realign with market demands, urging schools to collaborate more closely with local industries. The conversation also ventures into innovative recruiting tactics, highlighting AI tools like geo-mapping and refining resumes for AI screening, which are revolutionizing hiring processes. 

Key Takeaways:

• Labor shortages are exacerbated by demographic shifts and a mismatch between job skills and market needs.
• The narrative around post-secondary education is shifting to value skilled trades over traditional college pathways.
• AI tools are transforming recruitment strategies by enabling targeted advertising and efficient resume screening.
• Companies are exploring flexible work schedules to tap into non-traditional workforce segments.
• Local employers need to adapt and innovate to remain competitive in attracting talent.

Resources:

• August 5, 2025 Fresh Brewed Business: https://members.findlayhancockchamber.com/chambercalendar/Details/fresh-brewed-business-1172390?sourceTypeId=Website

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Episode Summary:

In this engaging episode of Chamber Amplified, hosted by Doug Jenkins from the Findlay-Hancock County Chamber of Commerce, listeners are treated to a discussion with digital analytics expert Philippa Gamse. The episode dives into strategies and insights for making the most out of business websites, emphasizing the role of analytics in driving website value. 

Throughout the episode, Philippa outlines the nuances of understanding website analytics, debunking the myth that merely launching a website automatically results in business growth. She talks about why it's important to have clear website goals and KPIs and highlights the pitfalls of focusing on vanity metrics like visitor numbers. The discussion extends to how analytics can guide business owners in creating a streamlined and effective user experience by understanding visitor behavior and adapting their content accordingly. 

Key Takeaways:

• Analytics are Essential: Businesses need to employ website analytics to understand visitor behavior and metrics beyond just raw traffic numbers.
• Clear Goals and Strategies: Set specific objectives for what your website should achieve and align these goals with your overall business strategy.
• Dynamic Content Optimization: Regularly update and optimize website content—understanding which content leads to user engagement and conversions.
• Uncover Hidden Opportunities: Use analytics to identify potential opportunities for new products or services based on visitor search and interactions.
• The Role of AI and Evolving Technology: Embrace evolving digital tools like chatbots responsibly while ensuring they enhance rather than hinder user experience.

Resources:

• Website Wealth: A Business Leader's Guide to Driving Real Value from your Analytics - Philippa Gamse's book, available at major book retailers.
• 5 Hidden Digital Analytics Gems - An ebook by Philippa Gamse referenced during the episode.

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Episode Summary:

In this episode of Chamber Amplified, host Doug Jenkins from the Findlay-Hancock County Chamber of Commerce dives into the realm of business storytelling with Dr. Megan Adams from Homeplace Creative. With a background in journalism and expertise in marketing, Megan talks about the crucial role storytelling plays in business communications and customer relations. As Doug and Megan dive into the topic, they provide practical insights and strategies for businesses aiming to connect more authentically with their audience.

Key Takeaways:

• The Power of Storytelling: Not only is storytelling a tool for connection, but neuroscience shows that it physiologically impacts audiences, encouraging businesses to capitalize on sharing real, emotional narratives.
• Defining and Sharing Your Story: Megan emphasizes the importance of identifying and communicating a business's core story, suggesting companies focus on their "why" as a starting point.
• Creating Emotional Connections: Successful storytelling is about triggering emotions in customers, which can be achieved by connecting a brand's story with what customers care about.
• Strategic Medium Use: Selecting the right platforms to share your story is crucial. Efforts should align with where the target audience is most active and engaged.
• Customer Stories Amplify Success: Showcasing customer testimonials and experiences can serve as powerful extensions of a business's narrative, enhancing credibility and trust.

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Episode Summary:

In this episode of Chamber Amplified, host Doug Jenkins from the Findlay Hancock County Chamber of Commerce is joined by Jaimee Streacker, the Events Chair of the Findlay Young Professionals (FYP). The podcast returns after a brief hiatus to talk about the importance of professional development and networking opportunities for young professionals in the local community. Jaimee shares insights into the initiatives led by FYP aimed at empowering the future leaders of Hancock County.

Jaimee discusses FYP's upcoming event, "Lost at Sea," which integrates innovative team-building exercises with community networking. Offering a glimpse into the organization’s benefits and opportunities, Jaimee emphasizes the transformation of FYP from a social group into a robust platform fostering professional advancement and personal connections.

Key Takeaways:

• Findlay Young Professionals (FYP) is dedicated to connecting, impacting, and leading the local community with initiatives that support professional growth and community contribution.
• FYP hosts events like business spotlights and volunteer opportunities to provide networking and professional development for young adults in Hancock County.
• The upcoming "Lost at Sea" event at Gillig Winery is designed to introduce members and the public to FYP's mission through engaging team activities.
• Membership in FYP is a cost-effective investment for both individuals and companies aiming to develop and retain young talent.
• The organization offers leadership roles within its structure, allowing members to grow professionally and explore new career paths.

Resources:

• Findlay Young Professionals
• Lost at Sea Event Info

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Episode Summary:

Join Doug Jenkins in a best of episode of Chamber Amplified as he talks with Steve Stivers, the President and CEO of the Ohio Chamber of Commerce. In what was the 100th episode of the podcast, they take on topics like workforce development, the impacts of AI on business, and strategies to retain and attract talent in Ohio, particularly emphasizing innovation and growth opportunities in Findlay and Hancock County.

Steve shares insights on Ohio's economic climate and the strategies needed to combat workforce challenges. The episode covers initiatives like internships tailored to retain college graduates and tapping into underemployed communities, such as second-chance hire programs and re-integration of retirees in the workforce. They also talk about the future impact of automation and AI, positioning Ohio for potential industry reshoring due to technological advancements.

Key Takeaways:

• Ohio's focus on workforce retention includes enticing college graduates to remain in the state through targeted internship programs.
• The incorporation of retirees and underemployed groups into the workforce is crucial for filling skill gaps.
• Automation and AI present both challenges and opportunities for Ohio’s business sectors, promising efficiency improvements while necessitating workforce adaptability.
• Stivers emphasizes reshoring as a significant trend, potentially boosting Ohio’s manufacturing industry.
• Immigration, particularly merit-based, plays a key role in sustaining economic growth and addressing talent shortages in specific sectors.

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Episode Summary:

In this episode of Chamber Amplified from the Findlay-Hancock County Chamber of Commerce, host Doug Jenkins welcomes Chase Eikenbary from the Regional Growth Partnership to explore funding access for local businesses, with a focus on the JobsOhio Small Business Grant program. Key changes to the program have shifted its accessibility, impacting a broader range of businesses. Throughout the discussion, Doug and Chase talk how these changes can benefit the local business community.

The conversation also breaks down critical eligibility criteria for businesses aiming to leverage the Jobs Ohio Small Business Grant. Chase highlights the importance of bolstering Ohio's economic landscape by supporting homegrown businesses across industries like IT, manufacturing, and food processing. 

Key Takeaways:

• The Jobs Ohio Small Business Grant program accommodates businesses with annual revenues between $100,000 and $25 million
• Recent changes have removed the requirement for businesses to be located within a distressed zip code, making the grant accessible to a wider geographic area across Ohio.
• The grants are particularly targeted towards businesses within Jobs Ohio's designated industries, such as IT, advanced manufacturing, and food processing.
• Ownership criteria changes mean the program is more inclusive, allowing all business owners to apply and possibly benefiting more entrepreneurs across Ohio.
• The Regional Growth Partnership remains dedicated to assisting local businesses by offering guidance and potential resources beyond just the Jobs Ohio grants.

Resources:

• Previous Episode with Nicole Scott: Episode 157, Small Business Resource Center at Road State

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Episode Summary:

In this episode of Chamber Amplified, host Doug Jenkins of the Findlay-Hancock County Chamber of Commerce, along with Jen Kuhn from the Kaleidoscope Youth Center, address the nuances of authentically supporting Pride Month within the business landscape. Focused on creating welcoming workplaces, the discussion tackles the significance of fostering an inclusive environment that respects and uplifts all employees—regardless of background. 

Jen Kuhn shares her insights on how businesses can be more than just “rainbow capitalists” during Pride Month. She emphasizes that while external support is visible and impactful, internal efforts to make every employee feel valued are equally critical. Doug and Jen explore HR strategies, from forming employee resource groups to communication techniques encouraging genuine dialogue. 

Key Takeaways:

• Fostering an inclusive and authentic environment in the workplace benefits all employees, enhancing loyalty, productivity, and retention.
• Conversations about inclusion should be driven by genuine intent, allowing room for honest dialogue and learning from mistakes.
• Employee feedback is crucial; businesses should listen to their workforce to shape supportive and meaningful inclusivity policies.
• Visibility of support is both an internal and external task; while community support is valuable, employee well-being and inclusion should always be a top priority.
• Authentic allyship requires moving beyond surface gestures and ensuring continuous support and engagement with diverse employee groups.

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Episode Summary:

In this episode of Chamber Amplified from the Findlay-Hancock County Chamber of Commerce, host Doug Jenkins looks into the core needs of local businesses: access to resources, particularly funding. With guest Nicole Scott, the director of the Small Business Development Center at Rhode State College, the conversation opens doors to different avenues of available business supports.

The discussion takes on on common misconceptions about 'free money' in business funding and underscores the reality of viable financial resources. Doug and Nicole examine how even relatively large entities can qualify for small business resources, debunking myths surrounding size and eligibility. 

Key Takeaways:

• Small businesses have access to a variety of funding options beyond the elusive and rare 'free money'.
• The Small Business Development Center provides extensive resources even for companies that might not consider themselves small based on employee count.
• Developing a solid business plan is a cornerstone for accessing funding and other growth resources.
• Collaboration with trusted entities like chambers of commerce and small business development centers can significantly bolster business success.
• Understanding the eligibility for small business assistance can unlock unrecognized opportunities, even for larger businesses.

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Episode Summary:

In this episode of Chamber Amplified, host Doug Jenkins from the Findlay Hancock County Chamber of Commerce dives into the art of networking with guest Jason Harris from Equitable Advisors. The discussion looks into strategies on how to navigate networking effectively, with insights from Jason's own experiences and lessons in building meaningful business relationships. The episode addresses the evolution of networking techniques and the shift towards more genuine, interest-driven engagements over traditional sales-driven approaches.

The conversation also highlights the the importance of patience and authenticity in networking, highlighting that the process is more of a long-term investment rather than a quick sales funnel. Jason underscores the value of being a connector—someone who can bring people together. Various strategies are discussed, such as being active and present in community events, budgeting time wisely for post-event networking, and leveraging technology and social media to support and engage with other local businesses.

Key Takeaways:

• Networking should be approached with the mindset of being interested, not just interesting, to foster meaningful connections.
• Developing a networking strategy is akin to farming: plant seeds, nurture relationships over time, and results will eventually follow.
• Small business owners can maximize networking by integrating personal interactions into typical business hours and leveraging social media to enhance visibility and support for other local businesses.
• The evolution of networking has seen a shift towards more digital interactions and industry-specific associations, allowing for more targeted relationship-building.
• Business owners should reframe their networking efforts as opportunities for long-term relationship development rather than immediate sales opportunities.

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