St. Charles Medical Center Application Manager Samantha Waldrop joins host Elizabeth Zobel to discuss how St. Charles implemented imaging clinical decision support, including their goals, challenges encountered, their approach, and the results.

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• Follow Samantha Waldrop, application manager at St. Charles Medical Center
• Follow Elizabeth Zobel, customer success specialist at Change Healthcare
• changehealthcare.com/clinical-decision-support/careselect/imaging

Ken Buechele, former vice president of information technology at Bronson Healthcare Group, joins host Tomer Levy to discuss how they shifted internal processes and organizational structure to transition to the cloud.

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• Follow Tomer Levy, VP of global R&D, Enterprise Imaging at Change Healthcare
• Follow Ken Buechele, former vice president of information technology at Bronson Healthcare Group
• changehealthcare.com/enterprise-imaging
• changehealthcare.com/insights/planning-for-cloud-based-medical-imaging
• changehealthcare.com/insights/cloud-native-enterprise-medical-imaging

Artificial intelligence (AI) is increasingly driving the next era of clinical decision support--but each successful use case spurs new questions about how AI should be used and where it belongs in clinician decision making. Today Andrea Keenan leads an important conversation with Laura Coughlin and Greg Magazu to discuss the role of AI in clinician decision making, and the challenges and opportunities it poses for providers and patients alike.

For Change Healthcare, Andrea Keenan is senior product manager of InterQual, Laura Coughlin is vice president of Clinical Information and Development of Decision Support, and Greg Magazu is senior product manager of InterQual AI solutions.

Here's what they covered:

• The emerging role of AI in clinical decision support and case management
• How to balance the value of AI with the value of the human experience
• How AI is influencing clinical decision support today
• Primary benefits of AI in clinical decision support
• AI's use in clinical decision support (CDS) and case management (CM) today
• What AI in CDS and CM will look like in 2025
• Common themes in successful AI use cases
• The path to AI’s benefits

Episode Resources

1. Laura Coughlin’s bio
2. Greg Magazu’s bio
3. Andrea Keenan’s bio
4. Leveraging Robotic Process Automation and AI in Utilization Management
5. How Automation is Changing the Role of the case Manager
6. Change Healthcare Industry Insights
7. COVID-19 Updates and Resources
8. COVID-19 Updates Newsletter
9. Change Healthcare Insights Newsletter

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• SUBSCRIBE to the podcast using any podcatcher or RSS reader
• Suggest or become a guest
• Contact Change Healthcare

Price transparency remains in the crosshairs for both providers and regulators. On today’s show Ann Gallagher and Corey Sturm review the latest news regarding the CMS’s Price Transparency Final Rule, and discuss what’s next for providers come the Jan. 1, 2021 compliance deadline. They cover lessons learned about implementing price transparency at the state level, and steps providers should be taking now to ensure compliance.

This episode features Change Healthcare’s Ann Gallagher, senior product manager of Patient Access, and Corey Sturm, product manager of Connected Consumer Health™ provider solutions.

They examine:

• The backstory on CMS’s Price Transparency Final Rule
• Where the regulation stands today
• Which states are already implementing price transparency rules
• Results of state efforts so far
• Whether early efforts have succeeded or struggled, and why
• States that might serve as models for other areas of the U.S.
• Steps providers need to take to meet the regulation by Jan. 1st
• Steps that are more challenging than others
• Pitfalls to avoid when ensuring compliance
• How the regulation can benefit providers
• How providers can use the regulation as a point of differentiation
• Recent Harris Poll research that documents why providers should embrace price transparency

Episode Resources

1. Ann Gallagher’s bio
2. Corey Sturm’s bio
3. The 2020 Change Healthcare – Harris Poll Consumer Experience Index
4. Change Healthcare - Harris Poll Research: Half of Consumers Avoid Seeking Care Because It’s Too Hard
5. Change Healthcare Industry Insights
6. COVID-19 Updates and Resources
7. COVID-19 Updates Newsletter
8. Change Healthcare Insights Newsletter

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• SUBSCRIBE to the podcast using any podcatcher or RSS reader
• Suggest or become a guest
• Contact Change Healthcare

Executive vice president at Advanced Data Systems, Sheryl Miller, joins host Serrah Linares to discuss the surprising role EDI plays as a backbone for the COVID-19 telemedicine surge. 

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• Follow Sheryl Miller, executive vice president at Advanced Data Systems
• Follow Serrah Linares, vice president of partnerships at Change Healthcare 
• adsc.com
• adsc.com/blog/how-to-prepare-reopening-medical-practice-covid-19
• changehealthcare.com/solutions/medical-network/api-services-connection
• changehealthcare.com/solutions/medical-network
• changehealthcare.com/about/who-we-help/channel-partners
• changehealthcare.com/covid-19

National Conference of State Legislatures’ former senior legislature director of health and human services, Haley Nicholson, and program principal, Emily Blanford, join hosts Deanne Kasim and Arien Malec to discuss the latest state actions, where legislative friction remains, and what’s next in state policy decision making.

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• Follow Emily Blanford, program principal at National Conference of State Legislatures
• Follow Haley Nicholson, former senior legislature director of health and human services at National Conference of State Legislatures
• Follow Arien Malec, SVP of R&D at Change Healthcare
• Follow Deanne Kasim, VP of health policy at Change Healthcare
• ncsl.org/
• changehealthcare.com/about/government-affairs

Parkland CEO John Wendling joins hosts Joe McIntire and Bob Hoover to discuss how, despite one of the most disruptive healthcare events in history, Parkland has been able to stay on track and meet its strategic goals.

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• Follow John Wendling, CEO at Parkland Community Health Plan
• Follow Joe McIntire, senior manager of healthcare consulting at Change Healthcare[RL1]
• Follow Bob Hoover, vice president of healthcare consulting at Change Healthcare
• parklandhealth.org/parkland-community-plan
• changehealthcare.com/solutions/healthcare-consulting
• inspire.changehealthcare.com/4-Pillars-Webinar

Head of industry strategy and marketing, health and life sciences at Adobe, Tom Swanson, joins host Bill Krause to discuss research on what consumers say are the challenges to finding, obtaining, and paying for care, and digital strategies that can help providers give their patients exceptional experiences.

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• Follow Tom Swanson, head of industry strategy and marketing, health and life sciences at Adobe
• Follow Bill Krause, former vice president and general manager of digital experience and consumer engagement at Change Healthcare
• analyze.changehealthcare.com/healthcare-consumer-experience-research
• changehealthcare.com/patient-experience
• changehealthcare.com/covid-19

When it comes to blockchain technology, most people have heard about crypto-currency and its application in finance. Less visible to the public are the advancements being made in other industries, from securing elections to tracing diamonds. Next up: Healthcare.

By Emily Bailey

Emily Bailey is product development director at Change Healthcare.

Episode Resources

1. Emily Bailey's bio
2. Blockchain Technology for Healthcare
3. Change Healthcare Industry Insights
4. COVID-19 Updates and Resources
5. COVID-19 Updates Newsletter
6. Change Healthcare Insights Newsletter

Show Resources

• SUBSCRIBE to the podcast using any podcatcher or RSS reader
• Suggest or become a guest
• Contact Change Healthcare