In this episode of Channel Chat, host Marc Sumner sits down in London with Mit Patel, Founder and CEO of Assurix, to discuss building, scaling, and exiting an MSP - and why he decided to start all over again.

Mit shares the real story behind founding a business at 20, the painful lessons of scaling, and what founders often get wrong about hiring, leadership and sales. The conversation also explores cybersecurity risk, raising standards in the MSP space, and how the next wave of platforms and AI-driven software could reshape the industry.

In this episode:

• Starting a company young and learning by doing
• The toughest lessons in scaling an MSP
• When to step back from owner-led sales
• What selling a business is really like
• Why cybersecurity standards and trust matter more than ever
• Building talent and developing future leaders
• Industry trends to watch in the next 3-5 years

A must-listen for MSP owners, IT channel professionals, and anyone interested in building and scaling a technology business.

In this episode of Channel Chat, Marc Sumner is joined by Alex Ebeid, Senior Director for OEM Client Sales at AMD, recorded in London. Alex shares his journey from a business and management science background into a 25-year career in tech, spanning HP, Lenovo, and now AMD.

They discuss career progression in the technology industry, the power of partnerships, and how AMD has driven growth through performance, trust and customer focus. The conversation also explores AI, supply chain challenges and why in-person relationships still matter in a hybrid world.

Key topics include:

• Breaking into tech from a non-traditional background
• Building a long-term career across OEMs and silicon vendors
• What "partner-first" really means at AMD
• The rise of AI PCs and data centre tranformation
• Supply chain pressures and customer concerns
• Why face-to-face matters, especially early in your career

A must-listen for anyone in tech, sales, partnerships, or the channel.

In this episode of Channel Chat, Mark Sumner is joined by Rob Harris, Sales Director for Software at SCC, recorded in London. Rob shares his journey from studying English Literature to leading software sales at one of the UK's largest partners. We discuss career progression in sales, moving from individual contributor to leadership, and why putting yourself forward can change everything. Key topics include: • Breaking into tech and software sales • Progressing from account manager to sales leader • Leading high-performing sales teams • How software buying has changed • Adding value beyond price and transactions • Why hyperscale marketplaces are one to watch in 2026 A must-listen for anyone in sales, software, or the channel.