Confusion between distributors, dealers, and manufacturers can wreak havoc on the customer channel, costing you valuable business. On this week's episode, Kevin and Tom are joined by Brandon Lee to talk about how fixation on the customer experience is key to the success of your wholesale distribution model. In our continuing discussion on artificial intelligence in WD, we look at how Microsoft's research team argues that GPT-4 shows signs of human reasoning—a step toward AGI. It's another episode you won't want to miss to stay at the forefront of breaking news in wholesale distribution.

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