This week, Erick and Rich discuss RMM pioneer Peter Sandiford’s new cloud identity management venture, urge you to get your client appreciation gifts in the slower-than-usual mail early this year, and cower in terror from Japanese monster robot wolves.

Erick and Rich discuss the significance of the news from Ingram Micro’s ONE conference, explain why you should do quarterly business reviews with strategic vendors, and share the blow-out electoral win of Rabbit Hash, Ky.’s new canine mayor.

Erick and Rich dive into the new incident response service from Sophos, knowing when it's time to pull the plug on a new business strategy, and some Halloween decorations in Dallas that may have taken the holiday spirit a touch too far.

Erick and Rich are impressed by SkyKick’s new cloud management solution, in agreement about the importance of learning to delegate tasks to your team, and confused about why it took so long for the town of Asbestos, Quebec to choose a new name.

Erick and Rich discuss ChannelPro’s special October issue, which is all about the why-to and how-to of building a diverse workforce, as well as tuning up your sales plan and a recent partnership between T-Mobile and…Betty Crocker?

Erick and Rich examine the evolution of Sophos Cloud Optix into a hybrid security/management tool, the importance of using all your PSA system’s integration capabilities, and proof that artificial intelligence still can’t match the human kind sometimes.

Erick and Rich dive into some conflicting stats about how much people like working from home, discuss the importance of taking guilt-free time away from work, and explore further evidence that 2020 is driving everyone just a little crazier than usual.

Erick and Rich discuss what a recent story from Beachhead Solutions says about the co-managed IT market, why adapting presentations to the nuances of videoconferencing is a must for MSPs, and a Mexican legislator who tried to skip out of a Zoom meeting early by leaving a photo of herself behind.

Erick and Rich ponder the implications of HP’s new subscription hardware and services bundles for SMBs, why cloud solutions require a different approach to sales and marketing, and the perhaps coronavirus-related rise of the “technosexual”.

Erick and Rich dive into the latest projections for the fast-growing SMB collaboration and security markets, share advice on keeping complex legal agreements from slowing down your sales volume, and discuss a perfect crime foiled by one fatal flaw.