Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Voosh.

Food delivery platforms are essential, but they’re also eating into your margins. From chargebacks and incorrect payouts to lost orders and commission errors, third-party platforms create complexity... but that doesn’t have to cost you revenue.

In this episode we explore ways to maximize the benefits of delivery platforms while safeguarding your revenue. Restaurants, QSRs, and ghost kitchens looking to reduce chargebacks, improve aggregator performance, optimize customer service, and recover more revenue with less efforts should listen to this podcast. 

What you’ll learn:

Presentations by Justin Clements and Priyam Saraswat

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911.

Dispute numbers continue to surge. Who’s to blame? Have consumers changed their thinking over the last few months? Are there new threats we’re seeing? And will they continue to grow? Part of the answer can be found in this webinar.

Chargebacks911 invites you to take a realistic view of the current state of disputes and chargebacks – from the customer’s point of view. Based on the 2025 Cardholder Dispute Index, this live webinar reflects the input of hundreds of consumers – all with recent dispute experiences. You’ll hear real-world responses and gain must-know statistics crucial to protecting your revenue.

What you’ll learn when you listen to this podcast:

Presentations by Jarrod Wright and Zak Matthews

Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Bounce.

A whopping 10% of deals fail during payment processing, leading to customer churn and needless revenue loss. Tightening fraud detection leads to increased friction at checkout. Widening parameters leave you more vulnerable to fraud. Is there a way to increase conversions without compromising security?

What you’ll learn when you listen to this podcast:

Presentations by Justin Clements and Bator Sutton

Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911

Technological breakthroughs, alternative payment choices, and increasingly complex regulations continue to change the face of payments. The result is a rise of fraud and chargebacks that have left merchants reeling and card networks new tools for merchant protection.

We take a close look at the basics of Visa’s Acquirer Monitoring Program (VAMP)  and the ways it’s been updated.

Presentations by Justin Clements and Zak Matthews

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911  and Worldpay

As platforms become the new gatekeepers in the payments ecosystem, understanding and leveraging integrated payments is now a competitive necessity. In this episode of ChargeForward Conversations, Jarrod Wright is joined by Grant Evans—VP of Sales and Partnerships at Worldpay for Platforms International and author of The Payments Shed Newsletter—to unpack what embedded payments really mean, why smart platforms are monetizing them, and how to balance ease, cost, and scalability. Whether you’re exploring integrated payments for the first time or refining your existing setup, this episode delivers the insights needed to optimize your payment stack.

What you’ll discover:

Grant Evans shares a deep dive into how integrated payment infrastructures are revolutionizing platforms, reducing friction for merchants, and giving businesses the tools to scale faster and smarter. From real-world Shopify comparisons to technical onboarding considerations, this episode cuts through the noise and helps you understand the real-world implications of building versus embedding your payment stack. Whether you’re a platform provider, a merchant, or a fintech leader, this conversation is your crash course on the embedded payments movement.

Presentations by Jarrod Wright and Grant Evans author of The Payments Shed Newsletter

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Merchant-Accounts.ca 

Getting approved for a merchant account isn’t always as simple as filling out an application. Processors evaluate risk profiles, business models, and potential liabilities before deciding to approve a merchant—and many business owners don’t realize the factors that can make or break their application. In this episode of ChargeForward Conversations, we sat down with David Goodale, CEO of Merchant-Accounts.ca, to demystify payment processing and help merchants make smarter decisions.

What you’ll discover:

Whether you’re a startup looking for your first payment processor or an established merchant considering a rate review, this conversation will give you the knowledge you need to make informed decisions. Tune in to gain expert guidance on optimizing your payment strategy and protecting your bottom line.

Presentations by Jarrod Wright and David Goodale host of E-commerce Vlogcast 

Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911

From the rise of biometrics to alternative payment options and AI-powered transactions, new developments in technology will have a major impact on the payments industry in 2025. What should merchants embrace? What should they look out for? And most importantly, how can they leverage new trends and technology into 12 months of profits?

In this episode we take a look at some of the payments trends industry professionals are seeing for the next year. We’ll also offer some expert tips for how to implement new technologies to optimize revenue and protect your business from fraud and chargebacks.

Presentations by Justin Clements, Tennie Thurman and Zak Matthews

Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Voalyre

Dive into The Future of Payments & Using Media to Build a Brand in this exciting debut of The ChargeForward Conversations Podcast. Jarrod Wright, Head of Marketing at Chargebacks911, chats with Tedd Huff, a FinTech veteran, founder of Voalyre, and host of FinTech Confidential. They discuss how businesses can harness the power of payments innovation and media to stand out in today’s competitive market.

In this episode you’ll discover:

Whether you’re a FinTech professional, content marketer, or entrepreneur, this episode is your guide to leveraging payments innovation and media strategies for success. Stay tuned for insights, practical tips, and predictions for the future of finance and digital content creation.

Presentations by Jarrod Wright and Tedd Huff host of FinTech Confidential

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay

Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a way to evaluate failed payments to know which ones can be recovered?

In this webinar we look at strategies for handling chargebacks and failed payments while maintaining the health of your MIDs.

What you’ll learn when you listen to this Podcast:

Webinar presentations by Justin Clements and Ray Watson

Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company

As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based on the 2024 Chargeback Field Report, this webinar reflects the input of hundreds of real merchants in a wide range of verticals.

We discuss what merchants of all sizes are saying about the transaction issues they’re dealing with now, and what new threats are emerging within payments.

What you’ll learn when you listen to this Podcast:

• The rising costs of fraud and fraud fighting

Webinar presentations by Jarrod Wright, Zachary Matthews and Mark Beresford