Charting the Future with PCC

What does "good" AI look like in healthcare? That's the question that Chip poses to fellow PCCers Brian LaClair and Scott Kirby, two members of the team that created PCC's ambient AI Scribe tool. They describe how they approached creating an AI charting tool with security, customization, and clinician control in mind.

Plus, Chip gets really excited about Raspberry Pi.

Learn more about PCC Scribe

Defector article mentioned by Brian

This week, Chip is joined by Dr. Mike Jordan of ResponseRX for a conversation about independence in pediatric practice, innovative clinician compensation models, and the growing importance of online reputation management. Dr. Jordan shares his journey to becoming an independent pediatrician, and he and Chip explore their collaboration on physician compensation frameworks designed to support sustainable, rewarding practice models.

The episode also highlights ResponseRX, Dr. Jordan’s HIPAA-compliant Google Review response engine that helps pediatric practices generate meaningful patient reviews and respond thoughtfully -- making it easier for more families to discover and trust your practice.

Connect with Dr. Jordan at [email protected].

Learn more about the compensation visualization tool here: ResponseRX Continuum Framework

For additional insights on clinician compensation models, visit Chip’s Blog: Employed Provider Continuum Framework

Today I’m joined by Dr. Arpita Gupta DePalma, a part-time pediatrician, CEO, practice co-founder, entrepreneur, and mindset coach for professional women. Through Thought Work, MD, and her podcasts From Pissed-Off to Poised and Doctors Living Deliberately, she helps physicians and professionals understand the thoughts and patterns behind anger, perfectionism, and burnout — and turn them into more intentional, grounded leadership.

Dr. Gigi Youngblood, MD of Tots 'N' Teens Pediatrics in Birmingham, AL joins Chip on the podcast as the two prepare to attend the Jefferson County Pediatric Society meeting. They discuss Dr. Youngblood's approach to revitalizing practice culture, the joy of independence, and her journey from 15 years of working in a corporate hospital system to the "beautiful opportunity" of joining an independent practice in her neighborhood. They examine the timing of the shingles vaccine, swap Disney World chickenpox stories, and Dr. Youngblood gives her advice for pediatricians who are considering independence.

https://www.totsnteenspediatrics.com

This week's episode features a conversation between Chip Hart and Morgan Ellixson-Boyea, PCC's operational head of Clinical Data Exchange. With her pharmacy background, Morgan is also PCC's SME on all things e-prescribing. Chip and Morgan discuss her journey to PCC, pharmacy inventory problems, prior authorizations, and the impact of PBMs on the healthcare industry. The conversation also touches on the challenges faced by pediatricians and the innovative solutions being developed to streamline processes and improve patient care.

Ready to learn more about e-prescribing at PCC? Visit us at pcc.com! You can also check out Morgan's art and projects from her Burlington, VT studio, Friendly Earth Designs.

Chip attended the Cumberland Pediatric Foundation conference and recorded some rapid-fire interviews live with Dr. Todd Wolynn, Chad Hermann, and Joyce Winkler, RN before settling in for a chat with CPF Executive Director Dr. Rob Lillard. Hear from the voices of the Trusted Messengers and the Cumberland Pediatric Foundation on their work in supporting pediatricians.

https://cumberlandpediatric.org/
https://www.trustedmessengerprogram.org/

It's a double feature! Chip welcomes Dr. Alan Johnson and Dr. Kathy Chebib to the podcast, where the two share their extensive histories in medicine, and discuss how they began their buying group, originally known as the Pediatric Federation, now known as PracticeWell, bringing vaccine purchasing power and many more benefits to 6,000 practices and over 20,000 physicians nationwide.

https://www.practicewell.org/about-us

Chip is joined by Dr. Alanna Levine, MD FAAP, where they discuss the book "Who Not How" and how the healthcare industry should prepare for a shortage of pediatricians.

"I think that understanding at the core, good care, is that one-on-one relationship. And when you have a smaller practice, you can absolutely deliver that in the best way possible."

In this episode recorded at the 2026 PMI Conference in New Orleans, LA, Chip sits down with former AAP President Dr. Sandy Chung, who discusses her almost accidental step into pediatric healthcare and her rise from humble beginnings to leading hundreds of pediatricians in the Trusted Doctor Alliance, a nonprofit that maintains practices' independence while saving money via group purchasing power.

Learn more at https://www.trusteddoctorsalliance.com/

Chip is joined by Dr. Alanna Levine, MD FAAP this week, where they discuss the book "Who Not How" and how the healthcare industry should prepare for a shortage of pediatricians.