Chasing Better Conversations

Heather Suttie — Legal Market Strategist and Management Consultant — shares thoughts and anecdotes on the keys and frameworks for productive conversations.

For an overview of services provided by Heather, as well as info on how to connect, visit heathersuttie.ca. 

Brian Miller spent 10 years touring the world as a professional magician, during which he mastered the ability to connect with anyone and captivate an audience. Now he’s sharing his thoughts in this conversation with Eric Fletcher. 

Find Brian at https://brianmillerspeaks.com/learn/

Watch Brian’s viral TEDx Talk here https://brianmillerspeaks.com/tedxtalk/

From Grant Thornton to PWC to BigLaw, Steve Bell is a pioneer when it comes to business development and sales in the professional services arena. In 2001 he helped launch one of the first sales teams in the legal industry. In this episode we explore conversations that helped shape the early days of his career, what conversations he wishes he'd had and a few ideas about discussions we should be engaged in today. Follow Steve on LinkedIn --https://www.linkedin.com/in/dotconnector/

Wherever relationships are involved, conversations are central to progress. In this episode, Eric shares a Framework for conversations of the highest order -- at home, work, play and with a tribe or community. 

To receive a copy of the Conversation Framework, email [email protected], and mention the "Conversation" offer.

Larry Bridgesmith has been leading conversations about digital transformation in the legal industry for more than a decade. He has served in leadership roles for private law firms, was an early advocate for legal project management, is Adjunct Professor of Law at Vanderbilt University and the Inaugural Executive Director of the Institute for Conflict Management at Lipscomb University. In this episode, Larry and Eric discuss the conversations that professional service firm leaders should be having, how LLM's like ChatGPT will impact the marketplace, and in the midst of all the change, the challenge for firms to address mental health.

Roger Hayse is a long time leader in the professional services sector. As the COO of an AmLaw 100 business law firm, he oversaw the dramatic growth of one of the fastest growing firms in the US. In the early 2000’s he founded Hayse LLC, a consultancy focused on advising firms dealing with transitional issues — from mergers & acquisitions to wind down and liquidation.

This episode kicks off with Roger discussing one of his passions — hiking — and his scheduled trek of 2600 mile Pacific Crest Trail (PCT)…and the relative lack of conversations during this largely solitary journey.

When it comes to business, and the professional serve arena in particular, Roger and Eric address the conversations Current firm leaders face…and whether there might be one or two topics missing from the mix.