Compliance into the Weeds

Chatbots and Interplay of Multiple Compliance Systems


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The award-winning Compliance into the Weeds is the only weekly podcast that takes a deep dive into a compliance-related topic, literally going into the weeds to explore a subject more fully. Looking for some hard-hitting insights on compliance? Look no further than Compliance into the Weeds! In this episode of Compliance into the Weeds, Tom Fox and Matt Kelly discuss the implications of artificial intelligence, specifically the use of chatbots in compliance programs.

Matt joins from Vilnius, Lithuania, where he is set to address a gathering of Baltic and Eastern European compliance professionals. The discussion centers on AI chatbots used for policy guidance, specifically addressing the ethical concerns and potential risks associated with tracking individual employee inquiries, as well as the possibility of violating whistleblower protection laws. Tom and Matt emphasize the importance of robust IT general controls and corporate culture in managing these new AI-powered compliance tools. They also address how regulators, like the Department of Justice, may evaluate the effectiveness of AI in compliance programs going forward.

Key highlights:

  • Exploring AI in Compliance
  • Chatbot Concerns and Whistleblower Anonymity
  • User Experience vs. Compliance Function Experience
  • Regulatory Expectations and Future of AI in Compliance
  • Resources:

    Matt on Radical Compliance 

    Tom

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    A multi-award-winning podcast, Compliance into the Weeds was most recently honored as one of the Top 25 Regulatory Compliance Podcasts, a Top 10 Business Law Podcast, and a Top 12 Risk Management Podcast. Compliance into the Weeds has been conferred the Davey, Communicator, and W3 Awards for podcast excellence.

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    Compliance into the WeedsBy Tom Fox

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