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Welcome to another edition of Chats with Jason! Host Jason S. Bradshaw sits down with the renowned Blake Morgan, a multi-time bestselling author and the 'Queen of CX,' to delve into the fascinating world of customer experience. From Blake's accidental journey into CX to insights about the impact of AI and technology, this episode is packed with valuable advice for business owners, leaders, customer experience managers, and sales and marketing professionals. Discover how to foster a customer-centric culture, the importance of employee experience, and actionable steps for immediate improvement. Don't miss out on the pearls of wisdom from one of the leading voices in customer experience!
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Blake Morgan:
Website: https://www.blakemichellemorgan.com/
LinkedIn: https://www.linkedin.com/in/blakemichellemorgan/
Instagram: https://www.instagram.com/blakemmorgan/
YouTube: https://www.youtube.com/c/BlakeMorganCustExp
Twitter: https://x.com/BlakeMichelleM
Facebook: https://www.facebook.com/CustomerExperienceBlake/
Buy the books:
#CustomerExperience #CX #BusinessGrowth #LeadershipTips #CustomerService #EmployeeExperience #CustomerCentric #BlakeMorgan #ChatsWithJason #BusinessPodcast #CustomerJourney #BusinessTransformation #AI
In this episode of Chats With Jason, product expert Diana Stepner shares insights from her 20+ years in leadership and innovation. Discover the four key experience elements, Diana's career journey through companies like Monster and Pearson, and practical advice on product management evolution. Learn about gathering customer feedback, balancing stakeholder needs, and future-proofing your career through active listening. This episode offers essential strategies to elevate your product management skills and transform your business.
#ProductManagement #CareerDevelopment #ProductLeadership #CustomerExperience #NextGenProductManagement #FutureProofYourCareer #LeadershipCoaching
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Diana Stepner:
Website: https://www.dianastepner.com/
LinkedIn: https://www.linkedin.com/in/dianas/
Buy the book - Next-Gen Product Management: Future Proof Your Career: https://a.co/d/g2IMP5w
In this episode of 'Chats with Jason,' host Jason S. Bradshaw is joined by Maxwell Nee—an award-winning entrepreneur. Maxwell shares his inspiring journey from a successful corporate analyst at Commonwealth Bank to becoming an investor and Chief Revenue Officer at ScoreApp, a quiz marketing platform. This episode delves into Maxwell's background, his career transition, key advice for aspiring entrepreneurs, and the benefits of using ScoreApp for lead generation and data collection. Perfect for business owners, startups, and anyone planning to start a business, this episode is packed with insights and actionable strategies. Plus, discover how you can get a free copy of the Scorecard Marketing book!
#BusinessSuccess #Entrepreneurship #CareerChange #StartupTips #ScoreAppMarketing
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Maxwell Nee:
Website: https://www.scoreapp.com/
LinkedIn: https://www.linkedin.com/in/maxwellnee/
Instagram: https://www.instagram.com/maxwellprincenee/
Get Free Book Here: https://scorecardmarketingbook.scoreapp.com/
From Shark Tank Rejection to SpaceX and Global Success: Dr. Rob Yonover's Lessons in Tenacity
Join host Jason S Bradshaw for an enlightening episode of Chats With Jason featuring Dr. Robert Yonover. A PhD holder in Geochemistry and Volcanology, Dr. Yonover has built his career on innovation. He's the inventor of the SEE/RESCUE® Streamer, a lifesaving device that—despite initial rejection on Shark Tank—is now used by military forces worldwide and SpaceX. Listen as Dr. Yonover shares his journey, revealing how to overcome setbacks through persistence and offering practical wisdom for inventors and business leaders. This episode is essential listening for entrepreneurs, business owners, and anyone seeking to transform rejection into triumph.
#SharkTank #Innovation #Entrepreneurship #Invention #BusinessSuccess #SpaceX #Resilience #StartupLife #InventorLife #STEM #BusinessGrowth #Leadership #Persistence #LifeSaving #SeeRescueStreamer
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Dr. Rob Yonover:
Website:http://seerescuestreamer.com/
LinkedIn: https://www.linkedin.com/in/dr-robert-yonover-732b84/
Instagram: https://www.instagram.com/robyonover/
Twitter/X: https://x.com/robyonover
Buy See/Rescue® Streamer at Amazon: https://a.co/d/c0ffX8g
Books:
Hardcore Inventing: Invent, Protect, Promote, and Profit From Your Ideas
In this compelling interview, Edward Wise, ex-CEO of Omnicom Health Group, reveals the insights from his book "The Total Pitch." He articulates a systematic approach to successful pitching, focusing on the importance of a single-minded idea that resonates with customers, understanding their motivators and barriers, and being judicious in selecting opportunities. Furthermore, Wise underscores the necessity of dedicated rehearsal time, advocating for at least two days to ensure a polished performance. Tune in to gain valuable knowledge that can enhance your pitching capabilities.
#PitchingStrategies #Leadership #TheTotalPitch
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Edward Wise:
Website: https://www.edwardwise.com/
LinkedIn: https://www.linkedin.com/in/edwise/
Book: The Total Pitch: An end-to-end guide to winning the pitch every step of the way
Join Jason S. Bradshaw and Dr. Alex Heublein, President of Netsurit US, as they dive into strategies for leveraging digital technologies to transform the business experience. With over 30 years in the IT industry, Dr. Heublein shares insights on overcoming legacy systems, adopting flexible solutions, and harnessing AI for business resilience. Learn how to future proof your business and stay ahead of the competition in this insightful episode of Chats With Jason.
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Alex Heublein:
Website: https://netsurit.com/en-us/
LinkedIn: https://www.linkedin.com/in/alexheublein/
Learn why bestselling author Tommy Clifford believes it's time to "Rethink Everything You Know About CRM." From turning your database into a revenue-generating data bank to unlocking hidden AI powers, learn how to transform your customer relationships. Whether you're using spreadsheets, post-it notes, or sophisticated software, learn how to turn your basic database into a powerful revenue-generating tool.
#CRM #BusinessGrowth #CustomerRelationships #BusinessTips #SalesStrategy
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Tommy Clifford:
Website: https://www.soez.pro/
LinkedIn:https://www.linkedin.com/in/tommytrc
X/Twitter: https://x.com/tommytrc
Facebook: https://www.facebook.com/tommytrc
Instagram: https://www.instagram.com/tommytrc
Tiktok: https://www.tiktok.com/@tommytrc
YouTube: https://www.youtube.com/Tommytrc
Pinterest: https://www.pinterest.com/tommytrc/
Buy the book - Rethink Everything You 'Know' About A CRM https://a.co/d/hWs4uff
Discover the proven three-step method (Look, Listen, Link) to remember everyone you meet! Bob Miller, former magician turned memory expert and author of "Remember The Room," shares his secrets for instantly remembering names at networking events and business meetings. Learn practical tips for converting names into memorable images, creating lasting impressions, and building better business relationships. Whether you're a networking pro or struggle with names, these game-changing memory techniques will transform how you connect with people!
#MemoryTechniques #NetworkingTips #BusinessSkills #PersonalDevelopment #RememberNames
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Bob Miller:
Website: https://www.memorymagic.info/
Workshop Emails: https://memorymagic.info/email
LinkedIn:https://www.linkedin.com/in/bob-miller-9a8453337/
X/Twitter: https://x.com/BobMillerAuthor
Buy the book - Remember The Room: How to Remember Everyone You Meet at an Event: https://a.co/d/bftkZ9s
In this episode of Chats With Jason, Amazon FBA expert and bestselling author Isaac Kuhlman shares how he transforms struggling businesses through customer-focused strategies. Learn how prioritizing customer experience over sales helped turn losses into consistent profits. Kuhlman demonstrates that business success comes from solving customer problems and creating exceptional experiences, not just selling products.
#CustomerExperience #BusinessGrowth #Marketing #AmazonFBA #BusinessSuccess
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Isaac Kuhlman:
Website: http://isaackuhlman.com/
LinkedIn:https://www.linkedin.com/in/isaackuhlman/
Facebook: https://www.facebook.com/isaac.kuhlman
Instagram: https://www.instagram.com/isaackuhlman/
YouTube: https://www.youtube.com/@theoriginalamazoncoach
Buy the book - You Are a Great Marketer: You Just Don't Know It: https://a.co/d/3Ul5CG1
Join host Jason S. Bradshaw and marketing expert Dave Mastovich as they dive into the world of "No Bullshit Marketing."In this eye-opening episode, learn how to systematically gather customer insights, leverage employee marketing, and transform your business through effective marketing strategies. Dave shares his experience growing UPMC from $1B to $10B, and reveals why both corporate leaders and entrepreneurs struggle with marketing effectiveness. Discover the untapped power of referral marketing and why treating employees as marketing assets can be your biggest differentiator.
Follow Jason S Bradshaw:
Website: https://jasonsbradshaw.com/
LinkedIn: https://www.linkedin.com/in/jasonsbradshaw/
Facebook: https://www.facebook.com/jasonsbradshaw
Instagram: https://www.instagram.com/jasonsbradshaw/
Twitter/X: https://x.com/jasonsbradshaw
Follow Dave Mastovich:
Website: https://davidmmastovich.com/
LinkedIn: https://www.linkedin.com/in/davidmmastovich/
Buy the book - No Bullshit Marketing here: https://a.co/d/izPkcfr
From the publisher's feed