I spoke about alignment in a before episode - well let's talk thru some specific examples of alignment and how we could move the need together!

Kiosks are supposed to reduce your labor cost.  What could go wrong?  Could you labor costs actually go up?

Managing sales accounts can be a difficult task - let's see how we can use some old tested tools to cut thru this fog!

Why your bottom line matters?  Because that's why we are in business!  Let's rally and focus around this one aspect.

Let's look at a recap from this years Best Western Hotels and Resorts convention

Let's look at candor and how it can help us cut through the noise and drive results

Brand level discussions can be hard if the right alignment is lacking.  Then discussions go in circles.

Let's talk about controlling your controlables.

I look at when interior design needs to be good enough to earn repeat customer business.  But sometimes we as owners feel we need to take things over the top - which could lead to a diminishing bottomline.