Chew on This! A Dental Podcast

By Teresa Duncan and Kevin Henry

A deep-ish dive into some of the hottest (and most fun) topics in dentistry today. What’s happening out there and how will it affect you? Teresa Duncan and Kevin Henry put a unique spin on current eve... more

11 ratings

FAQs about Chew on This! A Dental Podcast:

How many episodes does Chew on This! A Dental Podcast have?

The podcast currently has 85 episodes available.

Chew on This! A Dental Podcast episodes:

February 17, 2021Tackling Health Literacy and Medical Emergencies in YOUR office
The very sad story of a 7 year old’s death during a procedure brings a spotlight on medical emergency training. All team members play a part when it goes south. Teresa walks through a sample scenario so you can apply it to your team. We then talk about health literacy - it’s not just reading level. It’s how your patients understand what the heck you’re telling them. Literacy includes hearing, reading, understanding and questioning your recommendations as well as your financial recommendations. This is a big concept in medical clinics that is bleeding over to ours (which is a good thing!).

Episode Highlights
7 Year Old Dies After Tooth Extraction Procedure
Medical Emergency Training
Health Literacy
Sufficiently Suffonsified
Quotes
“There is documentation that needs to be done right after the event happens.”
“I would call your malpractice attorney as soon as it happens, they do not want to find out about it later.”
“They are going to ask how often you trained for medical emergencies.”
“The medical history should be printed out, because the EMT’s will want to see that.”
“Everyone should be trained, let’s be honest.”
“The Dakota’s, they can read.”
“Your ability to hear effects your ability to understand.”
“Is there something else going on.”
------
Suffonsified is a real word. Commonly used by Kevin’s highbrow grandfather!
suffonsified (comparative more suffonsified, superlative most suffonsified)
(Canada, informal, rare) Satisfied or satiated, particularly in appetite. quotations ▼

Resources from the show:
Wisconsin girl, 7, dies after her heart stopped while under anesthesia for a tooth extraction at dentist's office
The average American reads at the 7th- to 8th-grade level, according to The Literacy Project.
Literacy Rates By State
Health Literacy In Dentistry
A Tale of Two Hygienists Medical Emergency Tips From a Paramedic with Susannah Trammell
Dramatic Reading of Dr. Lookhart’s Text Messages

Also! We wrote an Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy!

Click here for the Prepare Protect Prosper eBook

Links

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
39min
February 03, 2021TikTok Tooth Molds, Annoying Noises and State of the Dental Industry
A user on TikTok has a cheaper solution for flippers and chipped teeth. We bring you the pros and cons of this trend - with obviously way more cons. What noises annoy you the most? See where you rank on this scale and let us know if you have any other suggestions for this list. Finally we talk about how the industry is doing with respect to marketing and patient trends. We’d like to see marketing be more direct. Take off the kid gloves in case presentations!
Episode Highlights
A dramatic reading of the Hoverboard Dentist case is live now on the Nobody Told Me That Podcast
TikTok Instamorph replacing dentists?
10 Most Annoying Noises
State of the Dental Industry Report
Changing Advertising’s Impact in Dentistry
Quotes
“Splash of this, dash of that, and voila you have white teeth. You lost your enamel, but your teeth are brilliantly white.”
“Plastic in the mouth is not good for me.”
“With loud eating, your heartbeat goes up to 135 beats per minute.”
“If I can hear your kiss, you are doing it wrong.”
Teresa’s response to “‘Are you going to bill me today?’ No, I’m going to bill you right now.”
“Teledentistry is still not a bread and butter part of the practice.”
“The human spirit is strong, but still needs support.”
Marketing idea: “Imagine if you put up an ad that says if you have really crappy gums, you may get erectile dysfunction.” Listen to those phones ring!

Also! We wrote an Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy!

Click here for the Prepare Protect Prosper eBook

Resources from the show:

NTMT Hoverboard Episode

TikTok Instamorph Influencer

Vyne's State of the Dental Industry Report

Cutting Insurance Costs To Save Money

Insider Article on TikTok DIY Dentures

Drbicuspid "Survey finds the most annoying sound has a dental connection"

Links

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
41min
January 20, 2021Vaccines, Antitrust Laws and Nutty Influencer Moms
We went from news to bizarre in this episode. We succeeded in keeping our composure until almost the end but the influencer mom was too much. On a serious note, we discussed the first dentist giving COVID-19 vaccine (congratulations Dr. Thrower!) and what this means for other offices. We then went legal with discussion of the antitrust laws that have restricted dentists but not carriers. Finally, I regretted my decision to look up a TikTok influencer.

Also! We wrote an Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy!

Click here for the Prepare Protect Prosper eBook

Episode Highlights
Dentists administering Covid-19 vaccine
Medical-dental office differences
McCarran-Ferguson Act
Collaborative E-Book
Crazy Influencer Devil Mom
Kevin is getting a future son-in-law!
Quotes
“Dr. Ryan Thrower became the first dentist to administer a Covid-19 vaccine."
"When you go to a medical office, often they are not as nice as dental offices."
"I talk to a lot of team members that came from medical, that are grateful dental is not medical."
"In 2022 we may see some wild and funky plans."
"You don't know how well you can operate in the area, if you don't know the laws that govern you."
"Reading it for 10 min would be a disservice, it takes 10 min just to read the opening."
"An influencer that doesn't buys 10k of gifts for herself for Christmas, and doesn't buy anything for her children, what kind of rat is this?"
"To [her] British dental team out there, God bless you."
"The look on this dog’s face, this dog has seen some stuff."

Resources from the show:
OHSU dentist first in US to administer COVID-19 vaccine
Nobody Told Me That! Episode on legal changes
McCarran–Ferguson Reform - ADA Legislative Action Center
Nobody Told Me That! Ep. 41 "Antitrust Suits Against Delta Dental: Let's Break It Down"
Appeals Court To Hear Arguments In Florida Blue Antitrust Case Next Week
Influencer Spends $10,000 On Herself For Christmas And Doesn’t Get Kids Anything

Links

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
40min
January 06, 2021Bathroom Spycams, Fake Dentistry and a Happy 8 Year Old Dentist
Episode 11 Highlights
ADA’s update to its Code of Conduct regarding COVID-19 decisions
Unlicensed dentist charged with sexual assault
Did cost factor into his popularity?
Uptick in home remedies and tooth care - related?
Alex Carico’s story: Santa’s 8 year old dentist!
Peeping bathroom bandit in an Aspen Dental office and why employees are suing
Don't skip the background check when hiring new employees!
How Teresa and Kevin came to the dental field

Quotes
"We know that doctors took these (code of ethics) as guidelines, and blew right past them. Guidelines are just guidelines."
"I talked to dentists who said I'm going to do what's best for me because I am getting 10 different answers."
"(Cancer patient Alex) got to be the lead dentist for Santa Claus."
"I have seen real dental offices that look like imposture offices so I would love to see what an imposture office looks like."
Regarding makeshift dental offices: "I know times are hard but if that is where I need to go to get dental work done, we have a problem."
Regarding the bathroom bandit: "I hope the lesson that comes out of this is that you need to know who you are hiring."
"Hiring for a heartbeat is never a good thing."

Resources from the show:
8-year-old cancer survivor gets to be Santa's dentist
Unlicensed dentist charged with sexual assualt can see more charges against him pending/
Clifford Law Files Lawsuit Against Dental Clinic for Cameras Found in Bathroom
Link to ADA pic of young Kevin, Teresa and Rita Zamora

Links

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
37min
December 23, 2020The Zoom Boom and ADA’s Outreach to the White House
Smile Direct Club’s success has shown us that cosmetic dentistry is mostly pandemic proof. People hanging out on webcams all day are suddenly noticing their gummy smiles and shade D2 choppers. The acquisitions and mergers also continue and we talk about Smile Brands’ action in the market. And what do we foresee for 2021? Listen in and let us know if we’re crazy or not!

Episode 10 Highlights
Smile Direct Club
Zoom Boom
Smile Brands
Why Dental Professionals want to work for DSOs
ADA Requests Letter
Predictions for 2021
DA to PA

Quotes
"I was surprised to learn that dentists were actually paying to be a part of Smile Direct Club."
"This year with everything that has gone on, one thing that has not changed is cosmetic dentistry and the demand for clear aligner therapy."
"You're not getting crowded out yet, but what is that going to look like 10-15 years from now."
"Covid-19 has accelerated dentists tapping out and DSO's are taking advantage."
"One of the best dental assistants that I knew...is now a barista at Starbucks, and she is happier, getting paid more and receiving benefits."
"This letter was really a summary of their advocacy efforts."
"I think the ADA doesn't get enough credit for what it does."
"This is such a great product, and they tell me it will never be in the United States."
"If you did this in the interest of public health why are you not doing it for dental devices that would be in the interest of public health?"

Links from the episode:
Advocacy letter
Smile Direct Club
Smile Brands Acquisition
Nobody Told Me That episode about Smile Direct Club

Links

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
45min
December 09, 2020Patient Polls, Non-Covered Services and The Legend of Florida Man
As our titles get wackier, the content keeps flowing! These patient polls are coming at us from all sides. One of the latest stated that some Florida patients (specifically women) are willing to forgo using their insurance benefits to avoid going to the dentist. That’s not great for keeping the office busy. New Mexico also wasn't very helpful by ordering another shutdown. The silver lining is that maybe you were able to finish some projects and put together some protocols for the future.

How do you feel about canceling your holiday party and having a “Christmas in July” celebration? You're not the only one! 2020 is all about adapting and making it work. Enjoy the episode!

Episode 9 Highlights
Non-covered services legislation
Covid-19 and shutdowns: round 2?
The Legend of Florida Man
Holiday parties and HR considerations
Colorado Rockies, tweeting ducks and Kevin's blog

Quotes
“Dentists cannot get together and discuss pricing - that is called price fixing.”
“The majority of people worried about going back to the dentist were women.”
“When the females of the household decide they are not going to the dentist, that affects the whole family.”
“If someone says they do not have anything to do in a dental office they need to be fired immediately because there is always something to do.” (said sort of sarcastically!)
“Preventive screenings are huge. If you are not doing them you might not catch something until it's serious.”
Regarding holiday gifts: “You're the guy that brought the twin pack of fart cushions.”

____

Items mentioned in the episode:
ADA's Advocacy Page
Non-covered services law
McCarran-Ferguson law
ADA’s Tooth Talk podcast
Floridians opinion on dental care
New Mexico’s 2 week dental shutdown
Florida Man stories
Reddit: r/floridaman
The half-haircut guy is actually from CT not Florida
Kevin’s blog The Roxpile

Host Links
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
36min
November 25, 2020Vaccines, Aromatherapy and Sexy Dental Dancing
Are you ready to administer vaccines and test for COVID-19? If you’re up to it you may soon be able to! What happens if this becomes a standard of care for dental offices? How do you get paid for it? So many questions around this hot topic. We also explore the world of sexy dentistry with the company TEND. You get to choose your own aromatherapy to go with your fluoride treatment. What a world we live in!

Finally, have you considered making it rain at a dental convention? There are dental shows out there with stripper poles. Who knew!!??

Episode 8 Highlights
COVID-19 vaccines through dental practices
Dentistry startup aims to reduce fear around going to the dentist
SmileCon

Quotes
“When you administer a vaccine you need to know the patient's medical history in and out.”
“I think it's going to be a very different job if we go in the medical/dental direction.”
“I’m good with aromatherapy. You have not smelled anything until Ms. Jones comes at you with her periodontal disease.”
“I know people don't like to talk about money, but as it turns out, you are running a business.”
“If you don’t know what clear heels means that's okay because you are living a pure life.”
“This dental conference had poles, not Polish people, but poles. Stripper poles.”
“Imagine building your booth and saying ‘you know we need to have room for the stripper poles’”.

Resources mentioned in the show:
Article on TEND: https://www.forbes.com/sites/leahrosenbaum/2020/10/01/this-startup-raised-37-million-to-make-going-to-the-dentist-fun/?sh=233a70825694
TEND’s site: https://www.hellotend.com/
Smile Direct Club episode from Nobody Told Me That!
https://nobodytoldmethat.libsyn.com/ep-39-what-is-smile-direct-clubs-business-model-it-may-not-be-what-you-think-with-kevin-henry
ADA Vaccine information: https://www.ada.org/en/publications/ada-news/viewpoint/my-view/2019/october/my-view-could-vaccines-come-from-your-dentist-not-yet
Dr. Bicuspid's coverage on COVID-19 testing in the practice: https://www.drbicuspid.com/index.aspx?sec=sup&sub=bai&pag=dis&ItemID=327552
ADA's SmileCon 2021: https://smilecon.org/en

Links

**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook

____
...more
44min
November 11, 2020TikTok Flossing and the Homeless Population
It’s not a great visualization but we make it work. Kevin spent time exploring TikTok fads and discovered crazy things people do to take care of their teeth. Teresa is following a story about a dentist who is faced with protecting her office and boy, is she in a rough situation. Then we wrap it up by talking about people who should just show up for their interviews. Why is that so difficult?
Episode 7 Highlights
Hot from TikTok: New Dental Flossing Technique
Do you close your office to save your employees?
Hiring and interviewing - the struggle is real
Quotes
Quote from an Los Angeles office: “It’s just become a scary situation, they were defecating, urinating but now it has become violent.”
Quote from an Los Angeles office: “I saw the camps grow almost every day I went down there.”
“As an employer, it is on you to provide a safe working environment.”
“Managers this is what we do - we take care of our people.”
“We both saw the lack of talent coming 2-3 years ago.”
“In 20 years of management I have hired 100s of people.”
“People don’t show up or they lie… but we need to put on our big girl panties and get better at it [interviewing]”
“My two best hires came from outside the dental industry.”
Links from the episode:
https://abc7.com/homelessness-van-nuys-la-dentist-elizabeth-rojas/6846854/
Tik-Tok flossing https://www.mirror.co.uk/tech/dentist-warns-against-tiktok-trend-22849921
Interview Questions attached
*If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook

Interview Questions
...more
40min
October 28, 2020Walmart Healthcare Keeps Growing & Unethical Dental Employers
We started out talking about Walmart’s continued push into healthcare including Medicare Advantage Dental Plans. If the carriers are a bit concerned should dental offices pay closer attention to this trend? We then moved on to the ethical dilemma of reporting employers when shady shenanigans are happening. It’s not as cut as dry as it seems because there can be real financial repercussions for some.

Episode 6 Highlights
Walmart enters the Medicare market
Walmart and dentistry
DISC assessments
Goal are consistent with personality traits
NY Dentist charged with forcibly touching a patient

Quotes
“If this is them going after the stand alone independent market, I think they are going to make a killing.”
“You can now get a colonoscopy from Walmart for $270 dollars.”
“There is a 60 second personality test that I can use on anybody.”
“DISC is something I have gotten into more and more to see how dental professionals and us as friends and neighbors interact with each other.”
“As a team member you have an obligation to a one strike and you're out policy when it comes to patient safety.”
A common fear: “If I turn this (person) in, I will lose my job.”
“I think it's important for us all to evaluate what our breaking point is.”
“If you are seeing things happen over and over again, at what point are you complicit?”

Episode Resources
Email Kevin for information on the 60 second assessment: [email protected].
The Right Plan for the Right Person: Introducing Walmart Insurance Services
NY dentist allegedly touched patient forcibly, could face prison time?
Links
**If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
37min
October 14, 2020The Hoverboard and OSHA Episode
Seth Lookhart aka The Hoverboard Dentist is sentenced for violations ranging from Medicaid fraud and organ harvesting. What?? He’s not just a doc on a board - there’s more. We also discuss the fines levied against a doctor who was alleged to not do enough to protect employees. How could they have avoided this? Have you ever planned criminal behavior over text messages? One day we may do a dramatic reading of them. Stay tuned!

Episode 5 Highlights
Violation of Coronavirus Safety Guidelines lawsuit
Hoverboard dentist court case

Quotes
This doctor “was fined nearly $10,000 for violating Coronavirus safety guidelines”
“OSHA was set up to protect the employee”
“I hope they went to management, and didn’t go straight to OSHA”
“My job as a manager is to protect you”
“The stakes are higher, you have employees that are legitimately scared”
“I am still amazed how many people don’t get OSHA or HIPAA training”
Regarding the hoverboard dentist court documents: “It is one of the most egregious Medicaid fraud cases I have had the pleasure of going through”
“They did this to themselves - iit was so blatant and obvious”
“They were leaving patients under sedation longer than was necessary because they wanted to bill that extra 15 minute increment”
“Judge said ‘you darn near could have killed people’”
“Moral of today’s stories: don’t be a bad person”
Another motto: “Get up in the morning…try not to kill anyone"

Links from the show:

Susan Gunn's podcast https://moneyinmoneyout.libsyn.com
Boston OSHA case:
Georgetown Dentist Fined $9,500 For Violating Coronavirus Safety Guidelines
Hoverboard dentist articles:
Hoverboarding dentist gets 12 years in prison for fraud, unlawful dental acts
Anchorage dentist who defrauded Medicaid and extracted patient tooth while riding hoverboard sentenced to prison
PDF of court documents: http://law.alaska.gov/pdf/criminal/MedFraud/2017/041717-LookhartInfo.pdf

**If you like the show then we’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**
Connect with Kevin on his IG page and at DrBicuspid.com
Connect with Teresa on her IG page and on Facebook
...more
43min

FAQs about Chew on This! A Dental Podcast:

How many episodes does Chew on This! A Dental Podcast have?

The podcast currently has 85 episodes available.

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Chew on This! A Dental Podcast

FAQs about Chew on This! A Dental Podcast:

How many episodes does Chew on This! A Dental Podcast have?

Chew on This! A Dental Podcast episodes:

FAQs about Chew on This! A Dental Podcast:

How many episodes does Chew on This! A Dental Podcast have?

More shows like Chew on This! A Dental Podcast

A Tale of Two Hygienists Podcast

Nobody Told Me That! A Dental Podcast with Teresa Duncan

Crime Junkie

Your Official ADHA Podcast

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