Chief Wellbeing Officer

In episode 34 we talk to the Head of Sustainability Operations at O2 Will Kirkpatrick on how a view of community might add value to a business. From considering the corporate case for O2 and specifically how digital and mobile help connect people, to small business and their place in the local community, we examine the space where the business case meets the moral case.

Kicking off our Q4 focus on community we talk to Elissa Goldenberg, COO at The Wellbeing Project and Founder of EG Coaching & Consulting. We discuss the work of The Wellbeing Project and how they support social entrepreneurs to understand the importance of individual wellbeing and how, through giving and receiving from their community, may help mobilise the change the world needs. The video introduction for this episode can be viewed here: https://youtu.be/KKDjFN-QLDM

In the third and final episode of our Travel theme for Q3 we talk to Senior Vice President and Managing Director of Hilton UK & Ireland Stephen Cassidy. Framed around his leadership response in one of the travel sector's most badly hit industries we find messages of hope in stories regarding care for NHS workers and the positive legacy that may remain post-pandemic regarding a new way of working.

In the second of three episodes based on Travel for Q3 we talk to McKinsey Partner Melissa Dalrymple about her recent article, "Make it better, not just safer: The opportunity to reinvent travel" including the current pain points for travellers in a "friction-laden experience" and how we might get back to the golden era of travel when romance and excitement, not stress and inconvenience, were features of the travel experience. How travel companies might pivot in their ways of working and customer engagement frames the discussion around concrete action.

We're back! Kicking off the Q3 theme of Travel we talk to Matthew Wilson, Associate General Counsel EMEA and APAC at Uber about the company's response to the COVID-19 crisis, discussing the nature of pivoting, dealing with uncertainty, catering for changing customer needs, the wellbeing of younger staff, and many more topics which show how one of the world's most famous disruptors dealt themselves with the disruption of the pandemic.

In this special joint episode which closes the Q2 theme of Wellbeing in the Built Environment we talk to experts in Facilities Management and Occupational Health and Safety. With Steve, the Wellbeing Lead for Accenture at ISS, we discuss a future vision of facilities which breaks people out of silos and advances the wellbeing agenda. With Elyse, a specialist at Healthy Workers and Founder of ElyseCare we discuss customising the work environment for different needs and how much the employer needs to be involved in the home working environment.

We continue our look at wellbeing in the built environment with Akka Architects CEO Stephanie Akkaoui Hughes. Coinciding with the launch of The Recovery Summit (www.therecoverysummit.com) which ran from 15-19th June we discuss Stephanie's progressive view of architecture and the need for participatory design to customise workspaces that keep us safe and help drive trust and performance. Check out Stephanies's talk and over 70 other sessions on replay on the summit website.

Kicking off our Q2 theme of "Wellbeing in the Built Environment" we talk to senior vice president of research at the International Well Building Institute, Dr. Whitney Austin Gray. Covering areas such as workplace diversity and inclusion, the power of design to create our post-crisis future, the emotional effects of COVID-19, and even bottlenecks for skyscraper occupancy, a broadly positive vision of an empowered future is discussed where greater flexibility and harmony between work and life might result.

In the last of 3 episodes on the theme of wellbeing in professional services we talk to Katherine Semler, Head of Leadership Development Iberia at Korn Ferry. The rapidly accelerating COVID-19 crisis provides the context for discussing leading through a crisis and the role that wellbeing is increasingly playing in leadership development.

In the second part of our look at wellbeing in professional services we talk to EY Seren CEO Michael Von der Geest on his mission to build an empathic corporate institution. We discuss the reasons behind wellbeing moving to the mainstream in professional services, what deploying empathy means and reflect on a post-like world where technology has the human being at the centre.