Welcome to the first episode of Chiefly Digital! To kick off the show, we have our very own host, Jay Topper behind the mic being interviewed by Ian Faison, CEO of Caspian Studios.
As a two-time Chief Digital Officer and three-time Chief Technical Officer, Jay helps us understand what it means to raise our digital IQs. This episode covers Jay's diverse career journey, the evolving role of the CDO, and his insights on modern commerce. Jay also shares his top ten principles for CDOs, what we are affectionately calling the 'Topper's 10,' emphasizing the importance of understanding data, fostering a hero culture, and taking calculated risks.
Jay:
“ I believe in data simplicity, certainly you have to architect it smartly and that can be complex, so you have to house it intelligently so you can get at it and do all the things you want to do and that's a very technical exercise, but as far as the delivery of data simple is usually good, and if I can understand it and my staff can understand it, and then I can get people that maybe are less technically proficient to understand and go, my gosh, this is amazing, then it can all of a sudden become a Bible of a particular area. And I've done that time and time again. And so I think data, from a simplistic standpoint, so people can make rapid decisions, and if those decisions don't pan out by continually measuring, back out and try something else really quickly instead of just taking months to come up with plans to try something and then months to see whether or not they bear fruit or not. So, data is everything in this world.”
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