The Lawyer's Edge

Chris DeSantis | Why I Find You Irritating: Navigating Generational Friction at Work


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Chris DeSantis is a speaker, author, and consultant specializing in workplace interventions. With nearly 30 years of experience as an independent organizational behavior consultant, Chris is a trusted partner to some of the world’s largest companies in the professional services, tech, and pharmaceutical industries. When working with clients, his goals are to dig deeper, treat the root causes, and offer user-friendly solutions aligned with company initiatives. 

Before becoming an independent consultant, Chris was the Director of Management Development and Training for the American Medical Association and a Human Resources Development Manager at Brunswick Corporation. Chris has a BBA from the University of Notre Dame, an MA in organizational behavior from Loyola University in Chicago, and an MBA from the University of Denver.

Chris is the Author of Why I Find You Irritating: Navigating Generational Friction at Work. He’s also the Host of the Cubicle Confidential podcast, where he and Co-host Mary Abbajay share advice on outrageous workplace questions, comments, and concerns.

In this episode…

When it comes to generational differences, we’re all generalizing and fitting each other into categories — because it makes society easier to navigate. Based on these generalizations, we develop perceptions of others and judge them through the lens of who we are. However, these perceptions often cause friction in the workplace. So, what can you do to maneuver generational challenges?

Chris DeSantis says we need to embrace the differences. If we want to get rid of generational tensions, we should reserve judgment, think rationally, and give people the benefit of the doubt. We’re all complex human beings whose experiences and characteristics amount to more than just a generational category. 

In this episode of The Lawyer’s Edge Podcast, Elise Holtzman is joined by speaker, author, podcaster, and consultant, Chris DeSantis, to talk about strategies for navigating generational differences in the workplace. Chris discusses where generational characteristics are derived, advice for accepting other generations, and how embracing differences can help create more diverse, collaborative workplaces.

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