CIONET

Dive deep into interview with Claudia Plattner, Director General for Information Systems of the European Central Bank and learn how ECB is retaining talents.

“Most people are there for exactly the same reason that I'm there, which is we want to give something back. We strongly believe that there are big problems to be solved and we want to be part of the solution”, says Claudia

In this #LeadershipDeepDive Claudia talks with Hendrik Deckers about RPA and its goals:

☑️ to scale digitalisation also in the business areas and to

☑️ to automate all the repetitive tasks

Claudia Plattner was our keynote speaker at the CIONEXT | The Great Resignation on June 11th.

#CIONEXT #CIONET #Technology #Innovation #DigitalLeaders #UiPath #FullyAutomatedEnterprise #RPA #GreatResignation

Table of contents:

01:15 | Introduction and Claudia Plattner’s background

03:24 | About ECB

05:16 | Main challenges for ECB

06:54 | Digital EURO

09:47 | The Great Resignation at ECB

12:35 | Why do people join and stay at ECB?

14:56 | Remote hiring

16:36 | Diversity & inclusion

18:26 | Automation as a way of creating meaningful work

23:14 | Introducing change

25:06 | Digital transformation at ECB

27:25 | Role of management in digitalisation

29:12 | Role of AI

32:09 | IT operational model

35:52 | Custom vs. standard systems

37:07 | Cloud strategy & cybersecurity

40:17 | Data sovereignty

43:25 | Claudia’s role & changing role of CIO

48:14 | Leadership style

51:24 | Claudia’s secret dream

53:15 | Best & worst thing that has ever happened to Claudia

57:57 | Claudia’s mentors

59:32 | Personal mantra

01:00:45 | What drives Claudia

01:01:30 | Advice for people starting out

We are sharing our exclusive interview with Andrew Wilson, CDO at Microsoft, who was a keynote speaker at #CIOFEST - our annual members-only event.

Andrew was interviewed by Louisa Perry, Head of Technology & Digital Practice at Savannah Group on the data-centricity at Microsoft and beyond. He also shared his view on innovative digital leadership and provided the audience with interesting tangible examples of activities that help his organisation harness value from its data assets. Microsoft’s CDO underlined how important CX, customer data & data security are in a technology company and drew our attention to the upcoming revolution - the metaverse. Watch the full interview to find out more!

In this #LadershipDeepDive episode in which Gunnar Hellekson, Vice President and General Manager for Linux Red Hat talks with Hendrik Deckers about his ERP strategy and Open Source as a way of maximising options.

“ERP is the central nervous system of every company. Changing ERP platform into open technology is an opportunity for digital transformation, which gives companies more flexibility and efficiency,” says Gunnar.

Gunnar has a unique leadership style. He firmly believes that people should be heroes of their own story. The role of a good manager is to create such a story and emphasise the impact the employee has on the work and the organisation. “I try to tell them a story of the work that they’re doing and it’s a story that they can be a hero in”, he says.

Dive into this interview to find out more about Gunnar and his experience!

In this #LeadershipDeepDive episode, Breno Gentil of Heineken talks with Hendrik Deckers about his #ERP and #cloud strategies. “We believe that ERP is still a super important part of any digital backbone of any organisation. It carries a foundational role, it’s the heart of the company,” says Breno.

He also reveals why IT should be involved in business decisions and why networking is essential for IT professionals. “Speaking with startups and experts, and connecting with CIONET and others is important, so you can always see what's changing outside and you can bring the best ideas inside your company,” says Breno.

Moreover, he shares with us the advantages of living in different countries and cultures, and why meditation helps him perform better at work.

“I think one of the most important things for executives is: don’t be afraid to fail and be open to the best idea which can come from anywhere”.

In this #LeadershipDeepDive episode in which Paul Cormier - President & CEO of Red Hat - tells Hendrik Deckers his story of a successful transition from an engineer to a leader of a 20 000 employee company. He discusses open source software (OSS) and how the idea of “open” helps create a culture where the best idea always wins. Having a background in engineering, Paul underlines how important a properly laid out architecture is to an enterprise and explains the role of the CIO in a data-centric business.

In this #LeadershipDeepDive episode, Ignacio Cea Fornies of Prosegur Cash, talks with Hendrik Deckers about the reasons of the Great Resignation and explains why automating boring, repetitive tasks, removing silos and bringing employees closer to clients could help to retain and attract talent.

People are wired to be motivated by what’s meaningful to them. Not only does purpose bolster employees' wellbeing and engagement, but it can motivate them to catalyse change, says Ignacio. He also reveals why managers should promote diversity and provide a culture where it’s safe for employees to be who they are.

Moreover, the Global General Manager New Businesses at Prosegur Cash shares with us why programming computer games is the thing that brings him joy.

In this #LeadershipDeepDive episode Remco Brouwer, Senior Vice President Digital Transformation at Randstad talks with Hendrik Deckers about new trends in HR, the ongoing war for talent in the IT industry and the ways to win it.

People are willing to earn less money to do more meaningful work. Provide them with an assignment that has a purpose rather than a repetitive task that anyone in the office could do might be a great solution, says Remco. He also reveals how his company uses RPA and data analytics to predict new trends to win new customers and to be the leader of the market.

Moreover, Remco shares with us why being a member of the CIONET network is important to him and what he gets from it.

“Robots let people focus on high-value tasks: strategic decisions, creative thinking, networking and customer interaction.”

How to scale up from a startup to a global enterprise with over $890 million in revenue? Is automation the way to retain talent in the organisation? How can RPA be used in a data-driven enterprise to generate value from data assets?

In this #LeadershipDeepDive episode Daniel Dines - Founder and CEO of UiPath - shares with Hendrik Deckers his formula for building a startup and scaling it up into a successful, international enterprise. Daniel discusses possible areas for robotic process automation (RPA) that help employees avoid repetitive work and shift focus to high-value, creative tasks. He addresses common concerns about RPA implementation, describes how companies can use robots to harness value from their data assets and defines the role of the CIO in a data-driven enterprise.

Listen to the full interview to find out more about Daniel’s experience with UiPath and RPA!

How to organise the finance department and IT collaboration to get the best results? What role do data and data governance play in a successful transformation? How to implement robotic process automation to maintain high satisfaction levels among employees?

In this #LeadershipDeepDive episode Xavier Baraton, CAO of Carrefour France tells Hendrik Deckers about 4 main pillars of transformation in the finance department:

- Evolving from traditional ERP

- Automation & people management

- Big data & data governance

- Process mining

Xavier shares his experience and advice on how to manage transversal teams and what a productive collaboration between IT and finance can look like. He explains how a senior leader’s ego influences horizontal and vertical relationships in the organisation, how to overcome challenges posed by different communication styles and what he does to foster effective implementation of novelties – tools and ways of thinking - across teams.

Listen to this interview to find out more!

"The more we can automate menial tasks, the more we can free up our employees to do more of the value adding tasks."

In this #LeadershipDeepDive episode, Christa Koenen, CIO, CDO & Member of the Management Board of DB Schenker, talks with Hendrik Deckers about the ways to automate business processes.

Christa talks not only about the strategy and challenges of DB Schenker, but also about the benefits of automation:

- Cost cuts

- Minimising errors

- Productivity increase

- Freeing up employees’ time

Furthermore, Christa shares her opinion on the changing roles of the CFOs and the CIOs and their input on implementing enterprise automation.

Get to know Christa's experience and advice! Listen to the full interview now.