CIONET

Geert Goethals – CIO at Proximus - is nominated for the #EDLOTY Award in the B2C category! Register here: https://www.cionext.com/16 and join us on 1st February 2023 at #CIONEXT | Let’s talk Money to find out how the Finalists of the European Digital Leader of the Year 2023 are running their IT departments and business processes more efficiently.

Proximus is the leading network-based telecommunications company operating in Belgian and international markets, providing communication, data, and a wide range of multimedia content services, anytime and anywhere; also for enterprises. What are the current main drivers of change and burning issues at Proximus? Is the company taking any specific measures to mitigate the consequences of the current global situation?

In this #LeadershipDeepDive Interview, Hendrik Deckers discusses with Geert how Proximus has evolved over the years - and how their focus is on becoming a custodian of digital experiences, as well as behaving and operating as a digitally-native company to realise their IT goals and ambitions. They talked about the step-by-step modernisation and simplification process of the IT landscape within Proximus over the past two years and how this changed their architecture. Geert also explained how the Agile way of working influenced their NPS scores, time-to-market and employee engagement.

Where is Proximus in its IT transformation today? What were the key lessons learned during the process? How does their new IT operating model work? Watch the full interview to find out!

Carlo Bozzoli – Global CIO at Enel Group – is nominated to the #EDLOTY Award in the B2C category! Register here: https://www.cionext.com/16 and join us on 1st February 2023 at #CIONEXT | Let’s talk Money to find out how the Finalists of the European Digital Leader of the Year are managing their 2023 technology budgets and what measures are being taken to save money in this pivotal year.

Enel Group is an energy company that serves 75 million customers connected to their grid in 40 countries. It was one of the first traditional organisations of its size in the industry to move entirely to cloud – the process was finalised already in 2018.

In this #LeadershipDeepDive Interview Hendrik Deckers discussed with Carlo how the organisation was evolving from an asset-based company to a platform-based company – by optimising its system portfolio and moving away from customisation towards more standardisation. Carlo also explained the process behind developing an internal software company, which reduced the cost of the application development internally by 30%, time of development by 20% and at the same time improved the quality of applications by 60%.

How to stay sustainable in spite of operating in the cloud? Is it at all possible? How to work in an organisation that doesn’t have a separate IT budget to get the best results? Watch the full interview to find out!

Hans Geurts – CIO at VTTI – is nominated to the #EDLOTY Award in the B2B category! Register here: https://www.cionext.com/16 and join us on 1st February 2023 at #CIONEXT | Let’s talk Money to find out how the Finalists of the European Digital Leader of the Year are managing their 2023 technology budgets and what measures are being taken to save money in this pivotal year.

In this #LeadershipDeepDive Interview Hendrik Deckers asked Hans how VTTI, a tank storage company, which is a 24/7 and 365, relatively asset-heavy business, can work on its resilience in post-Covid and cybercrime times. Does an organisation’s cybersecurity usually depend on human behaviour or are there other factors that can be excluded to increase safety? Hans also explained how VTTI is becoming a more data-driven company and how building a data lake has helped in using data assets more effectively.

Is sustainability currently one of the core topics at VTTI? What alternatives to traditional fuels are going to be of significance in the nearest future? How to make sure OT and IT cooperate effectively to achieve best business results? Watch the full interview to find out!

Table of contents

01:15 | Introduction

02:06 | Hans’s background

02:44| About VTTI

04:07 | Main challenges for the company

06:22 | Business resilience program

11:05 | Smart devices, cyber risks and security

14:47 | Examples of raising resilience

18:59 | Results of the program

21:40 | Data lake program

26:27 | Results of the program

30:38 | Sustainability at VTTI

34:06 | Company culture

35:38 | Management style

37:19 | IT organisation

39:34 | Cloud journey

41:46 | The role of the CIO

45:09 | ERP at VTTI

47:00 | Leadership style

48:42 | Personality & MBTI profile

54:36 | Mentors

56:06 | Passions

58:54 | Personal values

01:00:30 | Best and worst things in life

01:03:27 | Most brilliant failure

1:08:54 | Advice for aspiring digital leaders

Miguel Cordeiro – Director Information Technology System at Rangel – is nominated to the #EDLOTY Award in the B2B category! Register here: https://www.cionext.com/16 and join us on 1st February 2023 at #CIONEXT | Let’s talk Money to find out how the Finalists of the European Digital Leader of the Year 2023 optimise their IT spend in times of “doing more with less”.

Rangel provides its customers with the whole portfolio of logistics services - international air, sea and road transportation, express shipments and customs & contracts support - to mention just a few. Logistics sector is a competitive market, where the success of a company depends not only on price but often enough on the response and service delivery speed.

In this #LeadershipDeepDive Interview Hendrik Deckers asked Miguel how to proceed when a legacy system stops responding to business needs and how to use such a situation as an opportunity for the IT department to reinvent itself. They also discussed different ways of making companies more efficient using a variety of tools. Two of them - Robotic Process Automation at Rangel’s RPA Center of Excellence and the Order to Cash to Pay Program - helped the organisation significantly increase competitive advantage on the market.

What are the key components of Rangel’s IT roadmap in the coming years? How to decide if a process should be automated using RPA? What measures can be put in place to enhance sustainability in a sector with a high carbon footprint? Watch the full interview to find out!

Jochen Göttelmann – CIO at Lufthansa Cargo - is nominated to the #EDLOTY Award in the B2B category! Register here: https://www.cionext.com/16 and join us on 1st February 2023 at #CIONEXT | Let’s talk Money to find out how the Finalists of the European Digital Leader of the Year 2023 support the bottom line in times of crisis.

Lufthansa, one of the top 10 airlines in the world, was close to insolvency in 2020, while playing a crucial role for the society in the pandemic: transporting medical equipment as quickly as possible. Do current events in the world significantly impact the company’s financial performance and what measures are in place to save money? To what extent does IT help with optimising costs at this difficult time?

In this #LeadershipDeepDive Interview Hendrik Deckers discusses with Jochen how the first large-scale cloud project at Lufthansa Cargo – migration to a new booking engine – was planned and implemented and how to manage a large agile team of 60 – 80 developers working on high-complexity projects. They also talked about the Production Planning and Steering environment (PPS), which helps predict shipment flows to up to 14 days, and at the same time is one of the strategies to deal with lack of skilled workforce.

Is Lufthansa’s cloud strategy bringing savings to the company or is it actually more expensive than the traditional on-prem approach? How to make sure security is not affected while escaping legacy systems? Are CIOs becoming “Chief Inspiration Officers” when it comes to innovation? Watch the full interview to find out!

Table of contents:

00:56 | Introduction

01:12 | Jochen’s background

04:28| About Lufthansa Cargo

05:45 | Main challenges for the company

09:07 | New booking engine

13:39 | Implementing cloud at Lufthansa Cargo

16:36 | Maintaining agility in large teams

19:33 | Security by design

23:28 | Returns & savings with the program

24:04 | Advantages and disadvantages of cloud

25:14 | Production planning and steering environment (PPS)

31:32| New technologies

33:16 | IT organisation

36:05 | The role of the CIO

39:26 | Lufthansa vs. Lufthansa Cargo

40:49 | Management style

42:15 | Leadership style

45:17 | Personality & MBTI profile

51:03 | Drivers & hobbies

52:08 | Personal values

52:56 | Personal mantra and mentors

55:40 | Most brilliant failure

58:44 | Best and worst things in life

1:00:22 | Loves & fears

1:03:30 | Advice for aspiring digital leaders

„Not many people know that, but Bekaert has had in many cases a lot of patents and the first space shuttle that actually went into space, had Bekaert material on it”, says Gunter van Craen, Chief Digital and Innovation Officer at Bekaert, a global steel wire and coating organisation.

In this #leadershipdeepdive interview Hendrik Deckers talks with Gunter about Bekaert’s strategy on innovation, digital and sustainability. Being a company that’s heavily relying on natural resources, sustainability must play an important role in Bekaert’s operations. Gunter explains how data is used to support the race to net zero. Curious to know more? Gunter was our keynote speaker at the 15th edition of CIONEXT | The Reace to Net Zero where we discussed the sustainability agenda. If you missed the event, make sure you watch not only the interview, but also the recording of the event 👉 https://youtu.be/yUPNNu28-sY

Table of contents:

01:09 | Introduction and Gunter van Craen’s background

03:50 | About Bekaert

06:09 | Main drivers of change in the steel wire industry

08:26 | Innovating in uncertain times

10:38 | Bekaert’s position in the race to net zero

15:20 | The role of digital technologies in the sustainability agenda

17:30 | Machine learning and AI

24:25 | The role of CIOs in the sustainability agenda

26:49 | Sustainable IT and infrastructure

30:08 | Is going to cloud a goal?

32:19 | Application landscape

35:37 | Security and sustainability

40:35 | Choosing suppliers

44:46 | IT organisation at Bekaert

48:14 | Challenges of leading a geographically dispersed team

51:16 | The changing role of CIO

53:53 | Gunter’s management style

57:13 | Gunter’s leadership style

01:00:00 | MBTI: the Commander

01:05:31 | Core values

01:06:53 | The most cherished gift

01:08:02 | The most brilliant failure

01:10:15 | Gunter’s passions

01:12:19 | The best and worst moments in life

01:14:17 | Personal mantra

01:15:25 | Gunter’s mentors

01:16:16 | Advice for people starting out

#CIONET #CIONEXT #sustainability #supplychain #ecosystem #leaders #esgstrategy #DigitalLeadership #CIO #CXO #CTO

“You’re always 25 metres away from an object coloured or protected by our products” says Marco van Kempen, Director IT Center of Expertise at AkzoNobel, an organisation that supplies sustainable and innovative paints and coatings with a world class portfolio of brands - including Dulux, International,Sikkens and Interpon - to name just a few.

In this #LeadershipDeepDive interview Hendrik Deckers asked Marco in detail what the company’s ERP strategy looks like – what systems and platforms are used, how financial, HR and eCommerce data are managed using e.g. cFIN, ECC, Magento – and about the next steps on AkzoNobel’s ERP journey. Marco explained how the company managed post-covid supply chain issues and increasing prices, as well as shared strategies in IT that help relieve the situation by using data to create real-time insights.

Is the company going to reach their goal to move to just 4 ERP platforms by the end of 2023? How far is it on its cloud journey? Has outsourcing of their IT services proven to be a successful strategy? Watch the full interview to find out!

What are the main drivers for change at BT? Where is the organization in the race to net zero? How does sustainability affect security? Curious to know more? Watch the interview and join us next Wednesday, December 7 at 15:30 CET on the 15th edition of CIONEXT where Joris is our keynote speaker!  Register now 👉 https://www.cionext.com/15

In this #LeadershipDeepDive interview Hendrik Deckers talks with Joris van Oers, Managing Director, International Markets at BT about the journey towards net zero and sustainability goals in the organisation that is present in over 200 countries and has a team of +20000 people.

„When people say that things cannot be donem that’s for me the starting point of saying ‚hey, let’s have a look at it’”, Joris says. Watch the full interview, feel the energy of this amazing leader and don’t forget to join us next Wednesday at CIONEXT.

Markus Voss, Global CIO & COO at DHL Supply Chain will join us for the 15th edition of #CIONEXT | The Race to Net Zero! Register here: 👉 https://www.cionext.com/15 and find out how one of the biggest companies worldwide drives their sustainability agenda!

DPDHL is not only about logistics, one of the key aspects of their 140 000-employee business is supply chain. In this #LeadershipDeepDive interview Hendrik Deckers asked Markus how he and his teams minimise the company’s carbon footprint by using data science and AI in the sector that is responsible for 20% CO2 emissions globally. They discussed innovations and investments that support sustainability goals (such as the Go Green Programme), DPDHL’s cloud and data strategies and the CIO & digital’s impact on maintaining ESG standards.

How can carbon neutrality be achieved in an organisation of this size? What are the most exciting and innovative programmes at DPDHL at the moment? Will logistics and supply chain be dominated by robots and self-driving trucks in 20 years’ time? Watch the full interview to find out!

#CIONEXT #DHL #SupplyChain #DigitalLeadership #CIO #CXO #CTO #CIONET #innovation #technology #data #DigitalTransformation #DigitalIndustries @CIONET GmbH @BT @PaloAltoNetworks

Table of contents:

01:05 | Introduction

01:46 | Marcus’s background

03:34 | About DPDHL

05:08 | Key drivers of change

07:15 | The Race to Net Zero

09:19 | Technological innovations

11:11 | The role of digital for sustainability

13:52 | Data science capabilities

16:50 | ERP at DPDHL

17:54 | The role of the CIO in driving the sustainability agenda

22:39 | Predictions for the future: bots & robots

24:42 | Cloud strategy

26:52 | IOT platform

29:01 | Data management & app optimization

33:22 | Cooperation with suppliers

34:32 | Data security

36:10 | Reducing carbon emissions

40:55 | DHL vs. competitors

42:10 | IT organisation

46:13 | Most exciting programmes

47:45 | The role of the CIO

49:48 | Leadership style

51:39 | Company culture & management style

54:19 | Personality & MBTI profile

59:22 | Core values

1:02:17 | Mentors

1:05:25 | Personal mantra

1:06:14 | Biggest failure

1:09:27 | Best and worst things in life

1:12:27 | Advice for aspiring digital leaders

The mission of CIONET.TV is to discover the DNA of the most successful Digital Leaders in the world and present their stories to our Community. Today we are proud to publish our 100th #LeadershipDeepDive Interview with a seasoned and one of a kind leader - Sam Kini - who is the Global CIO at Unilever, an organisation active in 190 countries, employing 150,000 people (with 3.4 billion consumers in the world using their products every single day!).

In this episode Hendrik Deckers asks what is the CIO’s role in a company of this size with an ambitious goal to reduce their “application BMI”, move 90% of technology to the cloud by the end of 2022. Sam explains Unilever’s IT organisation and strategy behind creating simplicity at scale - mapping the application footprint globally, consolidating technologies and removing the complexity.

They discuss the importance of sustainability and Unilever’s goals in the area: being deforestation-free by 2023, innovations that support sustainability, such as refillable products and initiatives that help achieve these objectives, including the Climate and Nature Fund, set to effectively invest EUR 1 billion over the next 10 years.

“Our mission is to have purposeful brands to be able to prove that having a sustainable business increases performance”, says Sam.

Is the Metaverse on the top of the agenda at Unilever? Is Unilever fully agile yet? How important is diversity and inclusion for the organisation? Watch the full interview to find out!

Table of contents:

01:20 | Introduction

01:57 | Sam’s background

04:26 | About Unilever

05:53 | Main challenges

06:58 | Innovation: refillables

07:32 | Sustainability as business driver

10:47 | Simplicity at scale

13:00 | Application landscape and ERP strategy

15:02 | Cloud program

17:00 | IT organisation & operating model

18:57 | Agile at Unilever

20:14 | Strategic partnerships & partner consolidation program

22:27 | The most exciting technologies

26:13 | The role of the Global CIO

27:41 | Sam’s management style

30:00 | Attracting talent

31:19 | Leadership style

32:52 | Personality & MBTI profile

37:52 | Personal passions

38:30 | Motivation

39:29 | Diversity and inclusion at Unilever

42:13 | Most brilliant failures

44:57 | Personal mantras

46:38 | Best and worst things in life

48:44 | Loves and fears

50:24 | Advice for aspiring digital leaders