In this episode, Rhiannon and Elizabeth are joined by Sophie Corden, a Global Campaign Manager at Colt Technology Services, and talk around why social impact is so important to the STEM industry, how you can find social issues you’re passionate about, and how you can develop other skills through volunteering.

Stay tuned until the end for a special outro from Cisco’s Head of Corporate Social Responsibility UKI Kathryn Baddeley, on why you should look for a company’s purpose, vision, and values in any interview process.

In this episode, Rhiannon and Debi are joined by Femina Sanghvi, a Human Centred Change Director at Salesforce, and look at where the definition of strategy comes from, the optimal ways and frameworks to use to reach your goals, and why strategic thinking is important in all aspects of your life.

Stay tuned until the end for a special outro from Cisco’s Director of SMB UKI Aine Rogers, on why she empowers her team to think strategically.

In this episode, Rhiannon and Louise are joined by Filoni Dani, a newly graduated Degree Apprentice at KPMG, and discuss thinking like an entrepreneur, the fear of rejection, being comfortable with failing, and myth busting what being an entrepreneur really means.

Stay tuned until the end for a special outro from Cisco’s General Manager of CPaaS Division Jay Patel, on why people need an entrepreneurial spirit to approach challenges in a fast-paced and ever-changing world.

In this episode, Rhiannon and Debi are joined by Kristen Don, a Senior Communities Operation Manager at Uber, and speak on how communication touches all aspects of business, how to tailor the way you communicate within different cultures, and self-awareness for conflict management.

Stay tuned until the end for a special outro from Cisco’s Programme Manager for Inclusive Communities EMEA Carlene Coward, on why communication is key for success working across cultures, time zones and languages.

In this episode, Rhiannon and Elizabeth are joined by Delfina Grossi, a Cross-Deal Manager at Google and Co-Founder of Women@Tech, discuss ensuring phycological safety in your team, the core pillars of leadership, and knowing when to step up or back as a leader.

Stay tuned until the end for a special outro from Cisco’s VP of EMEA Virtual Sales Kim Pasche, on how leadership isn’t about job titles, but the qualities you need.

In this episode, Rhiannon and Debi are joined by Alexandra Foster, a Director of Division X at BT, and discuss carving out time to find your differentiators, how to speak up about your accomplishments, and defining metrics of success.

Stay tuned until the end for a special outro from Cisco’s Managing Director for Commercial Business UKI Tony Gribben, on being confident in who you are, how we are all unique and sharing this with others.

In this episode, Rhiannon and Louise are joined by Kirstie Ayres, Head of Go to Market SE UK at Samsung, and deconstruct the nuances between inclusion vs. diversity, how products are designed and tested across multiple groups to ensure usability for all, and how to consciously practice inclusion every day.

Stay tuned until the end for a special outro from Cisco’s EMEA Service Sales Lead and Executive Sponsor for Inclusion and Diversity Richard Everard, on why diversity creates high performing teams and ensures meritocracy.

In this episode, Rhiannon is joined by her two own role models, Co-Founder of The Amplified Group Vicky Reddington, and Global Partnerships Manager at Thought Machine Katarzyna Sotek, and discuss whether you need to be a certain age to be a role model, the vitality of reverse mentoring, and how to approach someone to be your mentor.

Stay tuned until the end for a special outro from Cisco’s CTO UKI Chintan Patel, on why positive role models can help boost your motivation and inspire you in your career.

In this bonus episode, Rhiannon and Louise are joined by Yasmin Chowdhary, the UKI Apprenticeship Lead at Cisco, and consolidate all the previous soft skills explored throughout the series, discuss how they make an attractive employee in the STEM industry, and the attitude shift towards Early in Career and Career Changers.

Stay tuned until the end for a special outro from Cisco’s Managing Director of EMEA Emerging Talent Mayte Marquez, on how soft skills differentiate us.

Although the term “automation” may sound like a buzzword in the tech industry, it’s actually nothing new – humans have been automating mundane or dangerous work for a very long time now. It’s the problems, technologies, and motivations that change.

In the new episode of Not too Techie, I speak to Michael Kaemper, Sr. Director CX SP Architecture at Cisco. Tune in to find out what #automation actually is, and how it can be used to deliver even better #CustomerExperience. We will also answer the burning question you are all asking: are robots here to steal our jobs?

Reach out to Michael to find out how you can use automation to transform your business: https://www.linkedin.com/in/michael-w-k%C3%A4mper-6908a739/