Web 2.0 defines how information sharing, collaboration and rich content can make the web an even more powerful tool for organisations to use internally and with their customers. Find out why Web 2.0 is important to Cisco.

Managing Information Across Partners (MIAP) is a key initiative within the sector that has developed a set of shared infrastructural services that enable the sharing of data across education.

An overview of the UK Postgraduate Application and Statistical Service (UKPASS) launched by UCAS in 2007. UKPASS offers tailored online applications and the opportunity for market intelligence and statistical information.

CIS is a good profession to be in - connectivity is here to stay! But, CIS departments work with an (un)dazzling array of stakeholders and address huge complexity. Doug Haynes explains the value of the Myers Briggs Type Indicator.

The JISC Advisory Services and Innovation Team have been collaborating on a range of scenario planning tools and activities. This useful tool will aid strategic thinking and planning - this session brings the theory to life!

Outsourcing, insourcing, offshoring, crowdsourcing, nearshoring, software as service, shared service, homeshoring. You know it makes sense, but what's it all about?

Duke & Jordan Ltd have carried out a study for the JISC this year into using shared services to deliver corporate information systems in FE and HE across the UK. The interest in shared services stems from Whitehall's Gershon Report.

A key element of Government efficiency review is the development of shared services to improve the quality and cost effectiveness of public services. While this is not mandatory in higher education, there are opportunities there.

This presentation will provide a general update on the development of the Research Excellence Framework (REF), and focus on the REF pilot exercise which is developing and testing methods for producing bibliometric indicators of research quality.

Worldwide access to Dutch scientific information is ensured by NARCIS, a portal run by the Research Information department of the Royal Netherlands Academy of Arts and Sciences.