Bill Shander explains how understanding what stakeholders really need leads to better results at work, especially for roles like Chief of Staff. He shares stories about clients asking for things like blue buttons or “ballets of data,” and how asking smart questions gets everyone on the same page. The episode covers common mistakes people make when jumping too quickly into requests and why techniques like the Socratic method work for clarifying goals.

Links Mentioned:
Bill Shander’s Website

Connect with Bill Shander on LinkedIn

Bill Shander’s Book: Stakeholder Whispering

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Who Am I?
If we haven’t met before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:
01:33 The Evolution of Data Storytelling

03:15 The Inspiration Behind 'Stakeholder Whispering'

05:12 Understanding Stakeholder Dynamics

16:58 The Power of Divergent and Convergent Questions

18:49 Common Mistakes in Stakeholder Whispering

21:27 Tactical Approaches to Clarifying and Pushing Back

28:00 The Dynamics of Hierarchy and Influence