By Emily Sander
Are you ready to up your leadership game? Tune in to Leveraging Leadership, where business professionals and leaders find the tools, strategies, and insights they need to excel. Hosted by Emily San
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The podcast currently has 113 episodes available.
In this episode of Leveraging Leadership, host Emily Sander sits down with Jessica Gonzalez, President of Happen Ventures, and her Chief of Staff, Ivan Rangel.
Jessica and Ivan share the inspiring journey of Happen Ventures, a reuse-first company born out of the challenges presented by COVID-19. They discuss their rapid scaling during the pandemic, their operational strategies, and the innovative programs they're implementing to divert waste from landfills to communities in need.
Additionally, they highlight their approach to team building, internal promotion, and how they maintain a culture of trust and accountability.
Jessica dives into the invaluable benefits of having a Chief of Staff, emphasizing the unique relationship dynamics, the importance of mutual trust, and how this role has allowed her to balance work and personal life better. She also provides insights into what qualities to look for in a Chief of Staff and the significance of treating them as a key partner in the business. Tune in to learn how they are driving impactful change in sustainability and business leadership.
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Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:40 Jessica Gonzalez: Founding Happen Ventures
02:48 Ivan Rangel: Journey to Chief of Staff
04:44 Operational Strategies and Team Dynamics
19:09 Empowerment and Trust in Leadership
19:40 The Unique Role of a Chief of Staff
23:04 Building a Strong Principal-Chief of Staff Relationship
32:10 Promoting from Within and Valuing Hard Work
In this episode of Leveraging Leadership, Emily dives into how to set SMART communication goals that are specific and measurable to foster better communication and engagement among team members. She provides clear goals and communication objectives with real examples, such as enhancing public speaking skills through Toastmasters and improving internal communications strategies to boost employee engagement. Chiefs of Staff and other leaders will learn how to effectively roll out company-wide updates, ensuring that the target audience receives the message clearly. By focusing on specific goals and measurable outcomes, Emily explains how to achieve better communication and effective public relations within the team.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:08 Defining Good Communication Goals
00:28 SMART Goals Framework
01:24 Focusing on Controllable Inputs
02:20 Example 1: Public Speaking
05:03 Example 2: Internal Communication
08:43 Example 3: Social Media Presence
11:27 Helping Team Members with Communication Goals
In this episode of "Leveraging Leadership," Chief of Staff Selina shares her transition from People Operations Manager to Chief of Staff at Baobab Consulting, emphasizing work-life balance and mental well-being in the workplace. She discusses the company's mission to change narratives about Africa and the importance of communication, whether that's adapting to cultural differences or managing a global remote team. Selina also touches on using feedback for career development and how organizations like GiveWell help guide responsible charitable actions.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
01:07 The Unique CEO-CBO Structure
02:37 Creating the Chief of Staff Role
05:03 Communication and Team Dynamics
07:47 Baobab Consulting's Mission and Impact
17:00 Remote Work Challenges and Solutions
21:07 Wellbeing and Company Culture
25:53 Effective Altruism and Social Impact
In this episode of "Leveraging Leadership," host Emily offers strategies for addressing abrasive communication in the workplace. She suggests techniques like acknowledging one's communication issues and letting teammates know they are actively working on improving - and potentially using code words to signal to people when their communication is becoming aggressive.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 Identifying Communication Issues
01:25 Share You’re Actively Working On Improving
02:56 Real-Life Examples and Success Stories
04:51 Implementing the Techniques in Different Scenarios
07:55 Encouragement and Personal Success
In this episode of Leveraging Leadership, Deputy Chief of Staff Paul Robinson from the British Army talks about his role, training responsibilities, and experiences. He explains his work with NATO, the importance of building relationships, and how he manages logistics and people management. Paul also shares his experience with autism and its impact on his job, as well as small wins like improving policies for personnel moves.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
In this episode of Leveraging Leadership, Host Emily Sander breaks down the book "The Expansion Sale" by Eric Peterson and Tim Riesterer. She explains the four must-win sales conversations—renewals, price increases, upsells, and apologies—and provides practical examples like how to highlight the cost of change, offer repair, and communicate evolving pressures. Emily also shares insights on timing and situational fluency in sales conversations.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:27 Overview of 'The Expansion Sale'
01:34 Understanding the Four Must-Win Conversations
05:03 Renewals: Why Stay?
07:44 Price Increases: Why Pay More?
09:06 Upsells: Why Evolve?
12:22 Apologies: Why Forgive?
17:51 Situational Fluency and Implementation
21:31 Timing in Upsell and Cross-Sell Conversations
In this episode of "Leveraging Leadership," host Emily Sander chats with Dr. Helen Ofosu about creating a resilient work environment and overcoming imposter syndrome. Dr. Helen, author of "How to Be Resilient in Your Career," shares practical tips like being intentional in hiring practices and preparing for big moments to combat feelings of inadequacy. They also tackle the real effects of a toxic workplace, highlighting Helen's point that recovery from bad behavior takes longer than from other workplace issues.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
In this episode of Leveraging Leadership, Emily Sander shares how using analogies can improve communication in leadership. She discusses examples like a soccer midfielder needing to "pass the ball" for effective delegation and a swimmer needing to "stay in their lane." Emily also emphasizes the importance of listening to the analogies others use and offering your own to help them explain their thoughts.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 The Power of Analogies in Communication
00:36 Delegation Through Soccer Analogies
02:16 Staying in Your Lane: A Swimming Analogy
04:28 From Circles to Spheres: Leadership Growth
06:05 Using Everyday Analogies
06:48 Client Stories and Visual Analogies
10:23 Creative Thinking with Shapes and Colors
In this episode of "Leveraging Leadership," Phil Burns talks about the crucial role of the Chief of Staff and the risks of not defining it properly. He and Emily discuss the differences between an Executive Assistant and a Chief of Staff, emphasizing strategic thinking and rebranding for those transitioning roles. Phil also shares about the Chief of Staff Roundtable, a community providing resources, peer learning, and discussions on key topics like executing business rhythms and solving big problems.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
01:21 Phil's Path from EA to Chief of Staff to Founder
06:59 Challenges and Realizations in the Chief of Staff Role
12:45 The Birth of the Chief of Staff Roundtable
14:05 Growth and Evolution of the Roundtable
22:01 Membership and Offerings of the Roundtable
27:18 Understanding the Tools of the Trade
28:42 Membership Benefits and Access
30:19 Networking and Peer Learning
31:25 Diverse Membership Base
32:41 Role Clarification and Career Pathing
47:49 Strategic Conversations and Trends
53:25 Connecting and Learning More
In this episode of Leveraging Leadership, host Emily discusses the concept of creating 'good' problems—like being swamped with sales or having too many top job candidates—as signs of a healthy business - comparing it to the Seattle Seahawks' strategy of drafting the best talent regardless of position.
Links Mentioned:
Free Resources:
Get in touch with Emily:
Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
The podcast currently has 113 episodes available.
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