Cleaning Up - Home Services Brand Builder Podcast

Christopher J. Wirth is the Founder and President of No Quit Living, a Speaking, Coaching, and Training Company.

No Quit Living works with individuals, teams, and corporations to help improve accountability, effectiveness, and efficiency. They look to motivate and inspire their clients to never give up on themselves, their goals, and their dreams.

Christopher is the host of the No Quit Living Podcast which has been rated as a top 50 Podcast on iTunes in three different categories: Business, Health, and Self-Help.

Christopher is a sought-after Keynote Speaker. If your need is for a dynamic speaker to motivate, inspire and captivate your audience—look no further!

Christopher began his coaching career as an AAU Basketball Coach, Collegiate Basketball Coach, as well as a High School Basketball Coach.

He lives in Greenwich, CT with his three children—Zachary, Emily, and Mason.

While majoring in advertising at the University of West Florida, John Braun started a cleaning business to practice advertising and find out what REALLY works. His ultimate goal was to start his own advertising agency but felt that it would be hypocritical to tell others how to advertise without putting the theories into practice with his own money.

He didn't want to work for someone else, so he started Premium Carpet Care in Pensacola, Florida, and built it up to be one of the most well-known carpet cleaning firms in the area. After building a successful business through effective advertising he began to help other cleaners build their business using these advertising techniques. This leads him to start Hitman Advertising in 2008, an advertising consulting group that caters to the cleaning industry.

Currently, he writes for CleanInformer Magazine and speaks regularly at industry events, both online and offline, on the subjects of internet marketing and advertising. John drops a ton of advertising gold in this episode that you can use to build your business.

Gigi Butler, entrepreneur and founder of Gigi’s Cupcakes, admits her story of success is full of sweet irony. Gigi opened her first Gigi’s Cupcakes location just off Music Row in Nashville, Tennessee in 2008. Gigi’s Cupcakes is now the largest cupcake franchise in the world.

With an entrepreneurial spirit that needed an outlet at the age of 15, Gigi opened her first business, Gigi’s Cleaning Company, which she continued to grow once she moved from California to Nashville in 1994. She cleaned houses during the day and sang at downtown Nashville honky-tonks at night. After a decade of pursuing a career as an entertainer, the heartaches of the music industry hit home.

Gigi decided to step back and focus on her financial future. While building a sweet empire was never part of her plan, Gigi realized that her culinary and business skills could take her places she never dreamed about. She decided to take a chance on her other passion – baking.

Gigi’s autobiography “The Secret Ingredient: Recipes for Success In Business and Life” was released in December 2018. Gigi shares her personal success story, her hard-won business acumen, and the life-changing inspiration that she’s gained from a challenging life. Each chapter includes a piece of business advice and a delicious sweet and savory recipe. The book is available at gigibutler.com, or on Amazon, or anywhere books are sold!

John DiJulius is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them: Secret Service, Hidden Systems That Deliver Unforgettable Customer Service, What’s The Secret? To Being a World Class Customer Service Organization, The Customer Service Revolution,  The Best Customer Service Quotes Ever Said, and The Relationship Economy. One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day. In his high-energy presentations, he uses powerful visuals as he discusses the 10 commandments of customer service and explains how to improve the service aptitude of employees at all levels.

Not only is John the Owner, President, and Chief Revolution Officer of The DiJulius Group, he is also the Founder, President, and Owner of John Robert’s Spa; Named one of the Top 20 Salons in America with multiple locations (and over 150 employees), which he uses as living laboratories to test his findings and theories.

Zach Thomas is an entrepreneur, published author (order Leader Farming), blogger, business/life coach, public speaker, and most importantly, follower of Christ, husband, and father of seven children.

He was Eagle Scout of the Nation in 1995, graduated from the United States Military Academy at West Point, and served his country as an Airborne Ranger Infantry Officer. He has started multiple companies and been featured in Newsweek Magazine and on Good Morning America. He married his high school sweetheart and they home school their seven children on their family farm where he grew up. His varied interests include studying leadership and entrepreneurship, farming, riding his Harley, working on old cars with his sons and dad, camping, and spending time with his family.

He is the Owner/Operator of a Chick-fil-A franchise in Rockmart, Georgia where he is very involved in his community. Zach is a graduate of Lead Polk and a member of the board of directors for the Polk County Chamber of Commerce. He also serves on Congressman Tom Graves’ Service Academy Selection Board for District GA-14.

He serves as the President of the board of Life Impact, Inc., a non-profit ministry, where he volunteers his time to coach Christian Vetpreneurs (Military Veteran Entrepreneurs). To sponsor a Veteran submit your request to Life Impact.

Being an entrepreneur, building a company, and turning a profit isn’t easy. This is why Craig Handley believes to make it through and turn your business around, you need to create a culture of awesomeness.

In this episode learn the way to build a company that fulfills your heart’s purpose so you can live your dreams—and take others along with you.

Michael Kaplan was a financial partner in ZeroRez, a Minnesota-based carpet cleaning company. We talk about what it took and what it was like to scale a 300-thousand-dollar business up to 18 million.

Michael talks about the mistakes he and his partners made with money and hiring almost costing his business. He also leveraged an economic downturn and the existing radio budget to work in the business’s favor. Hear how out of all things, a radio campaign changed things seemingly overnight.

Michael Kaplan is now a private equity and angel investor who was part owner and president of the wildly successful carpet cleaning franchise called Zerorez. He is now associated with Red Hook Investments and is actively finding new ways to help small service companies grow.

Michael grew up in Minneapolis, moved to Maine (undergrad) then to Atlanta (for barbeque and bourbon) then to Boston (pondering a Jimmy John’s franchise) then to Minneapolis (law school), where help to turn around the troubled carpet cleaning business.

Over the last few years, he's been focused on investing in small home service companies, by purchasing a minority interest in their company, providing capital and expertise along the way, and guiding the business to success. He also loves to buy distressed or "stuck" companies, within the home service space in order to unlock their value.

Jeanne Bliss guides companies to the achievement of business growth through leadership bravery and elevated business practices. She is known globally for transforming the business to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven. Bliss' 5-Competencies for customer-driven growth have been adopted around the world, and her 4 best-selling books on customer experience and leadership are the guidebooks of the CX Profession. Jeanne Bliss has delivered over 1,500 transformative keynotes globally, has coached over 20,000 leaders on leading to elevate their company in the marketplace, with sustainable growth. Jeanne Bliss is the cofounder of the customer experience professionals association and is fondly known as the “godmother” of customer experience.

Tim David is the author of Magic Words – The Science and Secrets Behind Seven Words that Motivate, Engage, and Influence and FLIP - The Four Levels of Influencing People. An ex-professional magician, he now teaches leaders and sales professionals the magic of words at work and in life.

His frustration with what's happening to the quality of human connection in our modern world leads him to ask, Can more connection really increase the bottom line and improve the quality of our lives at the same time? Will better human connections really make us better leaders, better salespeople, and better co-workers? With over ten years of speaking, mentoring, writing, and most importantly real-world, in-the-trenches business experience, Tim can unequivocally answer, “YES!”

Listen as Tim and Ron discuss in detail how magic connects people and improves a business as a whole.

For ten years Scott was a multi-unit, award-winning franchise owner with Edible Arrangements. His operation won international recognition: "Best Customer Service" and "Manager of the Year," out of more than 1000 locations worldwide. Today he's a sought-after international speaker, consultant, and franchise coach, with clients that include McDonald's, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group, and countless other companies in all 50 U.S. states and throughout the world. He's also a VIP Contributing Writer for Entrepreneur.com. Going beyond numbers and profits, Scott delves into the human side of the business to help organizations boost performance and make a memorable impact on the lives of customers and employees. Scott Greenberg designs game-changing steps to grow businesses, build high-performing teams, and create unforgettable customer experiences.