In another great episode to help you find clarity in an otherwise murky world, Nick Petros and I interview our friend from "Down Under," Kirk Penn. Kirk is the founder of Service Management Specialists. Some of the key points we discussed:
Consultants often solve issues in the first few days of consultation, but it takes much longer for the business owner to understand their company
It takes time for clients to understand themselves and "own the solution"
Consistent updates showing progress are often better than simply pointing out the problems and offering easy solutions
"Progress, not Perfection!" Denzel WashingtonLearn more about Kirk at - servicemanagementspecialists.com