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Knowing how to communicate with your clients effectively is so important! Listen along as we discuss:

• Who would we marry? 
• Favorite part of our day
• Knowing how to talk to clients
• Accidents happen
• Update on Juan’s client handbook
• Ear hematomas
• Asking clients the correct questions
• Getting the wrong haircut for YEARS?!
• Firing clients
• Recommending other groomers
• Aggressive dogs
• Senior dogs
• Listener reviews!

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Kat: https://www.instagram.com/kat_greaney

Ronney: https://www.instagram.com/ronney.rivera