Every clinician has the potential to do the perfect

However, all of that is useless if they are unable to commit

This episode is all about simple and practical tips you can

If you have suggestions for what would make this resource

Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, leave a review & subscribe.

Metaphors are an effective way to help patients easily understand complex ideas we talk about, be it diagnosis, treatment options or prognosis.

In this episode I go through three metaphors I use regularly in clinical practice that most of the patients you see can relate to and will hopefully benefit from, regardless of the speciality you are in.

They are;

The Computer Default Setting (2:04)

The Mobile Phone Analogy (4:30)

The Cocktail Analogy (7:28)

For the visuals on The Cocktail Analogy, you can find them on social media @BWhybrowPhysio or the YouTube video of this Podcast titled "Steal These Metaphors!".

Do let me know how you get on using them and tell me other metaphors you use which you feel are effective, they might just get read out.

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Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, leave a review & subscribe.

Silence, or using a pause, can be one of the most underappreciated communication skills in clinical practice.

Using it effectively can allow you to;

Gain more useful information from the patient in front of you,

Get a clear idea of how they feel about information you have provided and how to move forward,

Manage emotionally charged situations easier.

If you have suggestions for what would make this resource better, topics to cover or guests to suggest;

Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review.

Mirroring or Matching are common terms used in communication skills training.

But what do they mean, and What are the different types?

This episode covers how Mirroring or Matching can be applied to:

Body Language

The Words We Use

Tone of Voice & Presence

How they can be utilised and what effect they may have.

If you have suggestions for what would make this resource

Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review.

Speaking with angry patients can be some of the most

This episode goes through what to do, and what not to do,

Reading Suggested:

How To Have Impossible Conversations – Boghossian &

How To Deal With Angry People – Dr Ryan Martin

Do send in any questions, topic suggestions & guests to get.

“Supercommunicators” by Charles Duhigg has been one of the best new releases in 2024 on communication. This episode looks through lessons from it and they can be applied to clinical life.

Covering:

-  Knowing what type of conversation you are having,

-  Emotional contagion & deep questions,

-  How to know if someone is or isn’t enjoying a

-  Managing conflict & difficult conversation.

Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube,

Simply telling people what to do and how to do it is often a very ineffective way to change behaviours. Instead they need to have the feeling that they have come up with the idea themselves.

How do we do this?

With Questions.

But not just any questions, this episode goes through both specific open and closed questions that are more likely to lead to behaviour change.

The ICE questions are an essential component of any medical consultation. But what do they stand for? And why are they so essential?

This episode covers not only this, but the additional extra

Plus;

- When to ask them?

- Do you have to ask them in order?

- How to respond to answers you may get.

If you have suggestions for what would make this resource

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First impressions matter, and the way we are with the patient in front of us for those first few minutes can have

This episode covers:    

- Body language and positioning before you start talking to them,

- Small talk and the timing of certain questions,

- Signposting or “Setting The Scene” at the beginning,

- And more.

Reference:

Roberts, L. (2019). Effective Communication: Making The

If you have suggestions for what would make this resource better, topics to cover or guests to suggest;

Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review.

Empathy is a buzzword in communication skills, everyone claims they are empathetic, but patients may not always agree.

In this episode we'll discuss:

- What Is Empathy

- The Difference Between Empathy & Sympathy

- How To Demonstrate Empathy To The Patient In Front Of You

- The Risks Of Empathy Coming Across As Fake

- What Not To Say

Further Reading:

Howick et al (2018)

"Effects of empathic and positive communication in healthcare consultations: a systematic review and meta-analysis"

Open Access Link:

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6047264/

Licciardone et al (2024)

"Physician Empathy and Chronic Pain Outcomes"

If you have suggestions for what would make this resource better, topics to cover or guests to suggest;

Do contact @BWhybrowPhysio on X, Instagram, TikTok and Youtube, or leave a review.