Clintcast

As discussed in previous episodes, the process of bringing in new hires is a critical task to get right. Lots of time and effort has gone into selecting the right person - why chance losing it all because a new hire gets totally overwhelmed in the on-boarding process (hence not feeling welcome) and jumps ship. A helpful method to make sure you cover the orientation tasks thoroughly over a given period and in the right order lies in sequencing the checklist to maximize this critical task. Learn how!

Regulations, transparency and change... oh my! There is no denying that there are a great many forces of change putting new pressures on hospitals and similar facilities. This will not abate any time soon either. That being said, it sets up an enormous potential for success for those organizations that can not only embrace these changes, but thrive on them. This will ultimately likely be determined by middle management/leadership. Learn how in today’s episode.

Most people can point to a specific moment, event, person/mentor, literary work, etc, that sent them on their way in their healthcare profession. In fact, most careers have many of these little flashpoints or epiphanies that drastically impact our lives and shape the directions in which we can then further expand ourselves. Today, Clint discusses how to be on the lookout for these moments as well as how to be open to the new possibilities they bring.

While it might seem like a good idea at the time, setting up competition between employees where there is a potential for ‘losers’, as compared to ‘winners’, can often put in motion forces that tend to obliterate any positive momentum that was desired in the first the place. Instead, it is preferable to compete directly against goals and targets (hence, everyone can conceivably win if the goals are achieved) where possible. That way, we all win in the end! Get some ideas in today’s podcast.

It is great to cultivate a pleasing personality where you strive to dazzle your customers with excellent service and team-building actions. Where one has to be careful is when this need for pleasing becomes all-encompassing (aka ‘please-aholic’) and there is an absence of conflict resolution skills. You must be able to occasionally say ‘no’ and address your own needs while still taking care of your customers. Learn some tips from Clint on how to recognize and deal with this situation in your life!

Everyone at every level of an organization has one - the boss. Even folks at the ‘top’ of the ladder report to others like shareholders, clients, customers and so forth. As such, it is important to cultivate a positive relationship with your boss. Yes they often are paid a little more, but in turn they must manage you (and likely others). Though some of them may argue, being the boss does not necessarily make them always ‘right’. Being able to establish a 50-50 relationship with your boss can go a long to way to helping with this management arrangement. Find out how!

Teaming makes it easier - this applies at many levels, even personally. One way you personally team with others is through your Association involvement as this partnership can have tremendous gains for both parties. Associations are a great resource to help out with your personal development, continuing education and networking needs. In return, you join with others to raise issues in the healthcare profession and work together as a much larger group to find solutions, as well as to collectively work to improve healthcare for all. What a deal! Listen in for more!

In today’s society, your work family often sees more of you than you home family does. As such, it is important to have friends at work that you can count on to help carry the load of the organization, as well as to have healthy social interactions. Of course, caution must be exercised to be sure friendships do not become inappropriate or consume too much time at the workplace instead of the work itself. Still, friendships are a necessary and helpful aspect of worklife. Find out more today!

It is a given that if you don’t tell your story, someone else will, and it might not be the story you want heard. Knowing your story and being able to back it up with lots of great metrics, stories and testimonials is key to being able to market your efforts externally as well as to your own staff so they can celebrate the results of their efforts. Get some ideas today on how to share your story!

One leadership quality that is critical to success is the ability to distinguish between mountains and mole hills. How one evaluates when a crisis is truly a game-changer and when it is merely an incidental roadblock is key to time-management tasks as well as resource management with other co-workers, budgets, and so forth. Clint provides some tips today on how to recognize the differences, as well as how to deal with others when they have a crisis to hand off to you.