Effectively dealing with absences and tardiness issues requires a different approach than you may have used in the past. In continuing a theme throughout the week, utilizing a team approach can bring better outcomes when the absent/late worker is more closely tied to the direct effects of their behaviors on their co-workers.

Bringing on new co-workers is best done as a team effort, especially since the whole team will interact with the candidate once the he/she is hired, not just the hiring manager. To this end, it is critical to put in place the necessary skills and procedures to enable this important team function.

There is a fine art to strategic planning that will have a strong chance at success in aligning an organization's future direction and outcomes. That said, it is not magic to achieve if you understand how to drive team-based decisions and goals and can keep these in focus as an organization as a whole.

The first step in putting the customers of our work first and foremost is the personal adoption of a No Excuse Policy. What does this entail? Clint will fill you in on the details to this key skill which we each must master in our daily work.

The costs associated with recruiting and training new co-workers is commonly far greater than that spent on retaining the quality employeers already in place. Today, Clint gives you pointers on how to keep great employees, and better still, set up a quality work environment that attracts quality employees in the first place.

Where are the enemies that hold you back from successes in your organization or even your own work? Clint shares thoughts on how to find these detractors and ways to root them out to boost your productivity and that of your bigger organization as well.

What does it truly mean to be in the "People" Business? A lot of industries and job types that we give special niche names to are in actuality simply all part of the "People" business. Learn how to see your work framed in this bigger picture and you will open up your bigger success possibilities.

Finding focus depends greatly upon the concept of "now". Learn to see the difference between the past, current and future versions of "now" and the impact each has on an organization in the grand scheme of things!

Finding balance is imperative to your personal and professional life. The daily question is how to do it. Today, Clint provides a technique he calls creating 50|50s that can help you with this lifelong dilemma.

These three powerful words can make a world of difference in your daily customer service efforts. Learn from Clint how you can step up your performance by adopting this simple strategy.