A sixth-generation insurance agency has been inherited by a millennial. What does this mean for the Dyer Insurance Group and the individuals who work for and are insured by it?

Jim Caragher, the CIB Group discusses the rules of thumb for finding and developing quality insurance talent to becoming a successful producer in your agency.

Jeff Smith, Ohio Insurance Association and Diane Keil-Hipp, Knight Insurance Group join Chris to look at cyber security from the lens of regulation. What are states mandating? And why whether it is law or not, it is smart business to keep your insurance agency secure.

Marketing is much more than a simple logo, who is conveying your message to the community? Hitchings Insurance stops by to discuss the value of their Marketing Manager.

Kevin Brandt, Trusted Choice, discusses the value a dedicated marketing person can have for your agency. Live from Elevate 2019.

Josh Heebner of Element Risk Management visits the Westfield booth at Elevate 2019 to discuss how 2 partners formed their agency.

Underwriter to agency owner. Sarah Brown, Keller-Brown discusses staying true to your core values even though leadership and technology changes.

Resident insurance super hero, Tony Canas, electrifies Closing the Gap with his thoughts regarding the millennial generation in the insurance industry.

Perpetuation is just a matter of time. Learn how one local insurance agency, around for more than 100 years, dealt with perpetuation within their family.

Nick Glimsdahl, Voice Data Systems and the Columbus Chapter of CXPA shares his thoughts on all things customer experience. No matter the size of the company, we all are on the customer experience journey just at different spots.