We continue defining our jargon-y words in the CRM Glossary with a focus today on Segmentation. Learn how to sort the data in your CRM with effective segmentation.

When it comes to data, does size matter? Listen and learn all about big data to find out.

Gone is the gut check. In it's place is data-driven operations. Find out what that means as we continue our way through the CRM Glossary.

In this next group of episodes, we're going to be defining many terms related to CRM. This will help remove any jargon barriers that may stand in the way of you feeling comfortable with CRM. This first episode of the bunch is on conversion.

As we've said, there is a lot of data involved with a CRM. When you're feeling clueless, that amount of data can sometimes feel overwhelming. So, in this episode we talk about how to manage all of that.

We continuing clueing you into CRM with a conversation about Tags. There's a lot you can do to get the most out of the data you input to your CRM and Tags play a big role in that. If you want to be able to sort your data in many different ways, tags are going to be your friend.

CRM allows you to give your customers a personalized touch. One of the ways you can do this is by compiling the "chatty" information you have on your customers and leads. It helps you know about their kids, their hobbies, etc.

In this episode, we define structured data and talk about what it means in relation to CRM. It's important to understand the type of data stored in your CRM, in order to know what you can accomplish with CRM.

In this episode, we tell you why it's time to get off of your spreadsheets and into a CRM. Paul breaks it down on the advantages of using a CRM over spreadsheets and why your business will benefit from it.

CRM can be a lot of things for a lot of people in your company. This episode focuses on the customer support side of things. Because after all, an important part of fostering strong relationships with your customers is making sure that you're solving any issues that may arise.