The guys sit down with customer experience expert Jamaal Savwoir of Nextiva to discuss the state of the unified communications and CX market; plus, we reveal the top 10 IT service providers on this year's Channel Partners MSP 501 a day before you see them on the Channel Futures website.

Craig and James sit down with New Charter Technologies' Peter Melby. Another of our Channel Influencers for 2025, Melby describes what goes into being an MSP "portfolio" company and what he thinks the future holds for the IT service provider community.

D&H Distributing's Marty Bauerlein, one of Channel Futures' Channel Influencers for 2025, discusses the evolution of distribution in his 30 years in the business. Plus, the impact of cloud marketplaces, AI and security and how channel partners are taking advantage.

Our Channel Futures Channel Influencer series continues with Vonage channel leader Kristy Thomas.

She talks to Craig and James about the state of CX, the alignment of different sales motions at Vonage and how partners can approach the market as technology and business continue to evolve rapidly.

Plus, the importance of a little self-reflection.

ScanSource chairman and CEO Mike Baur, Channel Futures' 2025 Channel Influencer of the Year, joins Coffee with Craig & James, the Channel Futures podcast, to talk about trends in distribution and to update us on the technology advisor business it launched last year when it bought Resourcive.

In this episode of the Channel Futures podcast, Craig and James catch up with a pair of technology advisors (agents) who are breaking the mold.

David Goodwin of ATC of Ohio and Keith Hatley of Cloud Communications Group share success stories, dig in on industry trends and offer advice to fellow tech advisors to thrive in an ever-evolving channel.

Coro's Joe Sykora discusses the ways channel partners can tackle the evolving cybersecurity market.

ThreatLocker VP of support Oliver Plante discusses the changes in cybersecurity go-to-market strategies for partners.

Piers Morgan, senior vice president and general manager, EMEA, Coro, describes new growth opportunities and how channel partners can stay ahead of shifts in the cybersecurity market.

Global secure connectivity provider GTT is having a rebirth, if you will, gaining plenty of attention for hiring Lumen alum Sara Seegers and AT&T vet Chris Jones to be two of the most prominent faces of its channel program.

The Channel Futures podcast, Coffee with Craig and James, caught up with them to learn about GTT's re-energized dedication to the channel and the opportunities that lie ahead for the company's partners.