In this special episode we look back on some of the highlights of 2018 and talk the plans for this year.

Last year we had some of the smartest and inspiring minds on the Show. This wouldn't have been possible without your support. So thank you for that!

One of the things that we started last year and definitely will continue this year is sharing shorter episode in which I try to answer some of the big questions within Service Design. If you haven't seen these videos yet make sure to take a look on our YouTube channel.

Over the years the Show has grown into a community of like minded people who share a deep passion for Service Design. This community has really come together in the Selling Service Design with Confidence course that's part of the Show. I'm really looking forward to spend even more time with you in this community and help to spread the message of Service Design.

Finally at the end of the episode you'll learn more about the brand new Customer Journey Mapping course that I recently released. And why I think this is the most helpful course currently out there on this topic :)

If you want to learn more about the course click the link below.

[THE PERFECT MAP COURSE]

Learn how create the perfect Customer Journey Map that helps you get the job done, each and every time.

https://servicedesignshow.com/tpm

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MORE EPISODES

Enjoyed the show? Take a look at some of the other episodes.

go.servicedesignshow.com/podcast

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go.servicedesignshow.com/instagram

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[THE PERFECT MAP COURSE]

Learn how create the perfect Customer Journey Map that helps you get the job done, each and every time.

https://servicedesignshow.com/tpm