Command Control Power: Apple Tech Support & Business Talk

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about Apple technologies, technical challenges with Mac OS & IOS devices and client service relationships.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about Apple technologies, technical challenges with Mac OS & IOS devices and client service relationships.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about backing up your Mac and your client machines. Joe Saponare, Sam Valencia, Jerry Zigmont share their personal favorites and chat about “real world” experiences relating to backup strategies.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about backing up your Mac and your client machines. Joe Saponare, Sam Valencia, Jerry Zigmont share their personal favorites and chat about “real world” experiences relating to backup strategies.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about Apple technologies, technical challenges with Mac OS & IOS devices and client service relationships.

A weekly Podcast where three Apple Certified Consultants look at the Mac Tech industry. Lively discussion about Apple technologies, technical challenges with Mac OS & IOS devices and client service relationships.

- Mike discusses his experience partnering with other consultants to share the ebb and flow of new client referrals - considering growing the team vs. doing a partnership - what to look out for when partnering - how to transition clients to the concept of multiple consultants; getting comfortable with the new guy - some clients prefer a "one man shop" with a single point of contact - hiring an "admin" or office manager to receive calls, provide first level support, and act as a buffer - running a Grou

- Mike discusses his experience partnering with other consultants to share the ebb and flow of new client referrals - considering growing the team vs. doing a partnership - what to look out for when partnering - how to transition clients to the concept of multiple consultants; getting comfortable with the new guy - some clients prefer a "one man shop" with a single point of contact - hiring an "admin" or office manager to receive calls, provide first level support, and act as a buffer - running a GroupOn deal to generate new (usually residential) business for the new guy; repeat business can justify less up front earning - attending and/or speaking at a business conference can generate business leads

Recorded on June 16, 2015 This week we are joined by Mark Fuccio, a Go to Market Consultant who's worked with Connected Data, Drobo and other storage vendors. Follow @markfuccio and visit his company, Tactics Sells High Tech at tshti.com Special thanks to Mark for bringing up these important topics for discussion. Topics: - the business of selling hardware and extending payment terms to your clients - contract negotiations - Jerry observes that AirPort base stations can fail to pick a new channel unle

Recorded on June 16, 2015 This week we are joined by Mark Fuccio, a Go to Market Consultant who's worked with Connected Data, Drobo and other storage vendors. Follow @markfuccio and visit his company, Tactics Sells High Tech at tshti.com Special thanks to Mark for bringing up these important topics for discussion. Topics: - the business of selling hardware and extending payment terms to your clients - contract negotiations - Jerry observes that AirPort base stations can fail to pick a new channel unless "updated" (even without actually making any changes to the configuration) - Joe has trouble assigning a new TeamViewer ID, and seems to realize his mistake - considerations when migrating, cloning, and redeploying machines