Commerce And Chill

Throughout our lives we develop biases that unconsciously affect our understanding, actions, and decisions. There are key tactics business owners can use to minimize the negative impacts of this unconscious bias during asset protection routines. 

Are you a small business owner looking for ways to protect your assets? 

In this video, we discuss some of the most common ways businesses can mitigate bias in their asset protection routines. We also offer some helpful tips on how to get started!

Join us this episode as we visit the RILA(The Retail Industry Leaders Association) Conference, to learn strategies that business owners can align with their company values to minimize bias through the training and execution of theft deterrence and investigative strategies.

► Episode Highlights:

EP 120 

00:00 - Introducing RILA

02:16 - Mitigating Bias in Asset Protection Routines

05:51 - Understanding the importance of biases in our businesses 

12:28 - Defining bias

25:05 - Systems in place to address implicit bias

27:20 - Effective teaching methods 

33:14 - How George Floyd effected business biases 

39:05 - Measuring bias policies 

43:32 - Mitigating biases 

47:58 - Closing thoughts 

50:46 - Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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Website: https://www.commerceandchill.com/

The customer experience impacts all areas of your business, but how do you get started? In this episode, we will provide you with 7 steps, along with examples and case studies to help you create a great customer experience strategy.

Customer experience is a top priority to businesses and the reason is simple; the companies that focus on customer experience reduce churn and increase revenues - leading to higher profits! For many, customer service and customer experience are seemingly interchangeable. Yet, one is a single touchpoint with a brand, while the other impacts feelings and emotion, and encompasses the entire customer journey.

► Episode Highlights:

EP 119 

00:00 - Preview 

00:27 - Intro

04:11 - Customer service at the Yankees game 

11:37 - Delivering exceptional customer experiences 

13:13 - What is a customer experience? 

17:46 - Johnson Security customer experience

19:29 - 7 ways to improve your customer experience 

20:17 - Create a clear customer experience vision

23:44 - Understand who your customers are

25:38 - Create an emotional connection with your customers

30:51 - Capture customer feedback in real time

32:32 - Use a quality framework for development of your team

33:32 - Act upon regular employee feedback

35:43 - Measure the ROI from delivering great customer experience

36:56 - Closing thoughts 

41:21 - Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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Website: https://www.commerceandchill.com/

Are you about to start your own business? Congratulations! 

“The Business Shower” is a celebration of the birth of any new small business. In this episode, we will show you how to throw a successful party for your friends and family that will nurture, motivate, and empower them in their journey with you.

We will teach you about what a Business Shower is and the objectives of organizing a “Business Shower” and how to organize your very own “Business Shower.”

► Episode Highlights:

EP 118

00:00 - Preview 

00:21 - 5 tips on organizing a business shower

00:53 - 1. Preparing a guest list 

04:48 - 2. Selecting a location

07:37 - 3. Sending invitations 

11:19 - 4. Selecting gifts 

18:03 - 5. Event marketing 

24:52 - Closing thoughts 

28:36 - Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/

Are you about to start your own business? Congratulations! 

“The Business Shower” is a celebration of the birth of any new small business. In this 2 part episode, we will show you how to throw a successful party for your friends and family that will nurture, motivate, and empower them in their journey with you.

► Episode Highlights:

EP 117 Part 1 of: How To Celebrate The Birth Of Your Business | The Business Shower!

00:00 - Preview 

00:28 - Death of a business 

07:13 - A business is born 

11:35 - Why should somebody have a business shower

20:01 - What gifts we would give at a business shower 

28:12 - Closing thoughts 

28:45 - Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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► Follow Us Online Here:

LinkedIn:https://www.linkedin.com/company/commerceandchill/mycompany/?viewAsMember=true

Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/

Do you own a small business? Are you interested in winning government contracts? We know that as a small business owner, government contracts can be a great way to get your foot in the door and grow your business. But it can be difficult to know where to start. In this episode, Jessica and Waleed will share their experiences obtaining government contracts for their businesses and will provide five crucial tips they used for winning their government contracts!

► Episode Highlights:

EP 116 

00:00 - Preview 

00:26 - Intro 

01:38 - Winning Government Contracts 

08:40 - Our experiences with Government Contracting

17:34 - What we learned from using Government Contracts

24:50 - Quick tips on winning Government Contracts 

31:08 - Closing thoughts 

34:16 - Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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► Follow Us Online Here:

LinkedIn:https://www.linkedin.com/company/commerceandchill/mycompany/?viewAsMember=true

Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/

As a small business owner, you know that your success depends on the environment in which you operate. In this episode, we'll take a look at what it means to be a product of your business environment and how you can use that to your advantage. We will unpack our biggest takeaways from the Laundromat Millionaire Conference and the Pathways to Success Post Sports collective. 

► Episode Highlights:

EP 115

00:00 - Preview 

00:30 - Intro 

02:27 - What It Means To Be A Product Of Your Business Environment

04:32 - Waleed’s thoughts on work environments 

09:21 - Benefits of work conferences 

13:18 - Jessica’s thoughts on work environments 

16:18 - Jessica & Waleed shout-outs

22:34 - Defining “environment”

28:43 - Benefits of industry conferences

35:14 - Closing thoughts

37:47 - Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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► Follow Us Online Here:

LinkedIn:https://www.linkedin.com/company/commerceandchill/mycompany/?viewAsMember=true

Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/

On the surface, a laundromat might seem like just another boring office job. But when you take into account all of its potential side hustles and successful stories from around America--it's anything but! 

In this episode you will be joining us at The Laundromat Millionaire Conference where Waleed Cope spoke on the “Pickup & Delivery Models & Strategies” panel. 

► Episode Highlights:

EP 114 

00:00 - Preview 

00:34 - Intro 

02:03 - Waleed’s thoughts On Dave Menz Panel “Cracking The Code w/Pickup & Delivery” 

04:10 - What kind of mistakes do Waleed see people making in the Pickup & Delivery space

09:05 - The future of the laundry industry

12:11 - How to recruit gig economy drivers for your business 

15:22 - What platform/technology Waleed uses for pick up and delivery for The Soap Box

17:31 - How do you evaluate/gage the success of your pick up and delivery service?

23:03 - Waleed’s thoughts on presentation in the laundry industry 

29:05 - Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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► Follow Us Online Here:

LinkedIn:https://www.linkedin.com/company/commerceandchill/mycompany/?viewAsMember=true

Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/

What if we told you that there is a way to make 1$ million dollars with your small business? 

In this 2 part episode, we share a few of the best ways to make 1 million dollars with your small business. Whether you're a one man show or own a company of thousands, there's always room for improvement and growth! We'll be sharing how you can use this system to turn your small business into an empire!

There are millions of small business owners within the United States and around the world. Together, they form a vibrant core to many national economies. However, a large portion of small businesses do not survive. In this episode we will teach you how to grow your small business and bring it to the big leagues.

► Episode Highlights:

EP 113 Part 2 of: The Best Way to Make 1$ Mill Dollars w/ Your Small Business

00:00 - Preview 

00:16 - Jessica Johnson Cope Making Her First Million 

03:47 - Changing the mentality 

11:48 - Defining “million” 

18:02 - 8 Tips How to Make $1 Million in Your Small Business

28:13 - Part 2 Ending

28:40 - Part 2 Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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► Follow Us Online Here:

LinkedIn:https://www.linkedin.com/company/commerceandchill/mycompany/?viewAsMember=true

Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/

What if we told you that there is a way to make 1$ million dollars with your small business? 

In this 2 part episode, we share a few of the best ways to make 1 million dollars with your small business. Whether you're a one man show or own a company of thousands, there's always room for improvement and growth! We'll be sharing how you can use this system to turn your small business into an empire!

There are millions of small business owners within the United States and around the world. Together, they form a vibrant core to many national economies. However, a large portion of small businesses do not survive. In this episode we will teach you how to grow your small business and bring it to the big leagues.

► Episode Highlights:

EP 112 Part 1 of: The Best Way to Make 1$ Mill Dollars w/ Your Small Business

00:00 - Preview 

00:35 - Intro + The Laundromat Millionaire Conference

06:35 - One Million Black Women + Goldman Sachs

09:29 - Topic: The Best Way to Make 1$ Mill Dollars With Your Small Business

21:50 - Jessica Johnson Cope Making Her First Million 

27:52 - Part 1 Ending

28:19 - Part 1 Credits 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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► Follow Us Online Here:

LinkedIn:https://www.linkedin.com/company/commerceandchill/mycompany/?viewAsMember=true

Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/

If you're looking for some insights to help your small business thrive in 2022, look no further! We've read a ton of business books this past year and we're excited to share what we've learned. In this episode, Jessica and Waleed will share nuggets of wisdom from the books they have recently been reading. Stay tuned! 

We will share some insights from the books we've been reading this past year. We will go over some nuggets of wisdom found in recent reads that have helped us grow as entrepreneurs to help you grow too! 

► Episode Highlights:

EP 111

00:00 - Preview 

00:17 - Intro 

00:48 - 3 quick business reading tips

03:57 - Why is reading important for entrepreneurs

09:12 - Defining library 

10:31 - Waleed’s library list 

12:16 - What Waleed learned from these books

17:33 - Jessica’s library list 

25:30 - Waleed’s final thoughts

26:53 - Quote

27:44 - Credits

27:50 - Shout out to Herbn Couture 

► Listen to the full session on the Commerce and Chill podcast: 

https://podcasts.apple.com/us/podcast/commerce-chill/id1496451217

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► Follow Us Online Here:

LinkedIn:https://www.linkedin.com/company/commerceandchill/mycompany/?viewAsMember=true

Facebook: https://www.facebook.com/commerceandchill

Instagram: https://www.instagram.com/commerceandchill/?hl=en

Twitter: https://twitter.com/CommerceChill

Website: https://www.commerceandchill.com/