We believe that Empathizers need “Insensitivity Training” while Instigators need “Sensitivity Training.” The “transforming" Empathizer's goal is to access and use the Instigator strengths to cope better with negative situations and feel more confident.

Moods don’t have to determine what you say and do. BUT how can you not let mean things hurt you when you're already feel hurt? In this episode, we discuss the common mood defaults of I-Types and E-Types and what you can do to get out of a negative mood riptide.

Your mood spreads like a virus. What is your mood reputation? Your mood dictates your reputation, personal credibility, and likability.

Anxiety occurs because you don’t “see” the two “invisible” I-E Communicator forces at work in your world. When E-Types and I-Types are aware of their unique inner voice and the inner voice of their opposite, harmony is created, and anxiety and conflict are reduced.

Who do you argue with? In this episode, we’re going to share The Ketchup Story with you from our book (page 94) to illustrate how complaining or arguing can be redirected to creative outlets.

The #1 skill associated with effective interpersonal communication is listening. Listening is the fix. How can Empathizers and Instigators improve listening skills to get better results?

Are resentments interfering with your relationships and peace of mind? In this episode, we explore what causes resentment and how to bridge differences in perception. Enjoy a nautical story about Riley's "shark attack" at the Newport Aquarium and the plexiglass walls that divide us.

Do you find communication goes south when it's over text or email? Text flights are all too common and can even end relationships. In this episode, we explore texting flights and what you can do about them.

Why can't we be more like dogs? This episode features a lighthearted conversation between Dr. O'Grady and Riley O'Grady reflecting back to Riley's childhood when she asked her father, "Why can't people be more like dogs?" This episode encourages us to be more like our furry friends who hold the key to compassionate communication.

Figure out how to typecast yourself with the NICI Assessment. Are you an Instigator or Empathizer?