Process Breakdown Podcast (audio)

Communicating With Your Staff In a Positive Way With Accountability And Autonomy

03.28.2021 - By Process Breakdown Podcast (audio)Play

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Much like the Guardians of the Galaxy protect the galaxy, and the Avengers protect Earth, Amazzia protects your business, your brand, and takes the heavy load so you can focus on your business growth.

In this episode, Dr. Jeremy Weisz interviews Daniel LeBlanc, director of operations at Amazzia. They discuss ways they protect client brands on online platforms such as Amazon. They: 

* Promote the client’s online presence.* Keep counterfeit products and unauthorized sellers out of the way.* Improve work culture.* Find fun ways to appreciate and bond with work members.

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Key Resource List

* SweetProcess.com, 14-day free trial, no credit card required* Amazzia.com

Show Notes

0:06 – Introduction

0:26 – Dr. Jeremy Weisz introduces himself and shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

1:47 – Dr. Jeremy mentions today’s guest Daniel LeBlanc, talks about the company Amazzia and what they do.

2:04 – Daniel LeBlanc elaborates on what the company Amazzia does, which is helping companies by taking the heavy lifting off teams so they can focus on growth.

3:12 – Mr. LeBlanc talks about some issues his clients come to him with, and explains how the company protects their clients, and client’s brand.

4:12 – Mr. LeBlanc elaborates on what it’s like to work with his company and how he manages brands.

6:25 – The guest talks about Zanfel, one of his favorite brands to work with, and what it’s like to work with them.

8:22 – Mr. LeBlanc explains how rogue sellers are removed from Amazon to protect brands and trademarks he works with.

10:07 – Mr. LeBlanc talks about the main products the business is associated with, and how the business started from health and beauty and then started expanding.

12:26 – The guest speaker talks about the company’s work culture, and what it was like dealing with the staff during the COVID pandemic, highlighting the importance of staff engagement.

14:02 – Mr. LeBlanc talks about some ways to build culture in the company. Activities such as trivia nights, paint nights, monthly lunches, and playing the game Among Us online.

17:14 – Mr. LeBlanc talks about some other activities the company does internally.

20:47 – Mr. LeBlanc talks about ways he appreciates his staff.

23:39 – The guest speaker tells us about software the company uses to document their processes and KPIs, such as Asana.

25:44 – The guest also talks about other software he likes using,

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