Communications Room Talk

Fast täglich auf Unternehmenswebseiten, Produkten oder beim Einkauf im Supermarkt, begegnen uns Sticker, Siegel und Logos von NGOs. Diese Logos von Non-Governmental-Organizations sind Teil von Kooperationen mit Unternehmen. Ein bekanntestes Beispiel dafür, ist die Kooperation zwischen der EDEKA und dem WWF. Aber habt ihr euch dabei schonmal gefragt, warum Unternehmen und NGOs eigentlich zusammenarbeiten? Was bringt ihnen das? Wer hat hier eigentlich Vor- oder Nachteile von wem? Was bedeutet das für uns als Konsumenten und wie beeinflusst uns das? Diesen Fragen wollen wir in unserem Podcast auf den Grund gehen und haben uns dafür Susanne Adler als Expertin für Konsumentenpsychologie eingeladen. Susanne ist Doktorandin am Institut für Marketing an der Ludwig-Maximilians-Universität München, dort forscht sie insbesondere zur Entscheidungsfindung von Verbrauchern in komplexen Umgebungen mit verschiedenen Kontextfaktoren.

Inhalt

I.               Motive

• Passung und Verfolgung gemeinsamer Ziele (02:40)
• Know-How-Transfer und Perspektivwechsel zwischen Kooperationspartnern2 (03:33)
• Reputations- und Imagetransfer des Kooperationspartners2 (04:20)
• Erhalt von monetären Mitteln seitens der NGO2 (04:20)

II.              Vorteile

• Positiver Imagetransfer und Sichtbarkeit für beide Kooperationspartner1 (04:20; 14:56, 20:33; 23:22; 37:31; 40:05; 44:13)
• Erschließung neuer Zielgruppen2 (10:34)
• Besserung unternehmerischer Standards (12:25)

III.             Nachteile und Risiken

• Machtgefälle durch den anderen Kooperationspartner (07:29; 36:13)
• Image- und Reputationsschäden durch Skandale des Kooperationspartners2, 3 (07:29; 10:34; 17:25; 18:30; 19:36; 20:33; 26:41; 30:44)
• Vernachlässigung bzw. der eigenen Mission2 (12:25)
• Greenwashing-Vorwürfe3, 4 (25:47; 26:41; 30:19; 38:37; 42:07)

Verteilung redaktioneller Aufgaben

• Produktion und Schnitt: Franka Thierfelder
• Aufnahme: Julia Kupke
• Recherche: Dennis Hofer, Franka Thierfelder, Smaragda Athanasopoulou, Julia Kupke
• Moderation und Gesprächsleitfaden: Dennis Hofer, Smaragda Athanasopoulou
• Transkription, Show Notes und Quellen: Julia Kupke

Quellen

1.     Gussone & Weibler, 2019 (Kooperationen zwischen NGO und Unternehmen–Ursachen und Folgen; https://web.archive.org/web/20220228171506id_/https://www.beck-elibrary.de/10.15358/0340-1650-2019-9-50.pdf)

2.     Faber-Wiener & Gjecaj, 2023 (Kooperationen zwischen Unternehmen und Non-Profit-Organisationen; https://doi.org/10.1007/978-3-658-40240-2)

3.     Quarks (https://www.quarks.de/umwelt/klimawandel/darum-ist-greenwashing-ein-problem/)

4.     Umwelt Bundesamt (https://www.umweltbundesamt.de/greenwashing-sustainable-finance#mit-mehr-wissen-gegen-tauschung-und-unsicherheit-sustainable-finance-literacy)

Oft werden der Generation Z Eigenschaften wie faul, unmotiviert oder unzuverlässig zugeschrieben und Anhänger dieser Generation hätten horrende, unrealistische

Forderungen an ihren Arbeitgeber und Arbeitsalltag. Manche Menschen mögen sogar behaupten, die Generation Z zeichnet eine Generation voller Low-Performer. 

Doch was steckt wirklich hinter den wachsenden Ansprüchen dieser Generation? Sind diese gerechtfertigt oder nicht? Wie wirkt sich das auf den Arbeitsmarkt aus? Und nicht zuletzt: kann man die Generation Z wirklich als Low-Performer beschreiben? 

Anhand von drei spannenden Interviews werden wir - Raphael Feigl und Leonie Kirsch - diesen Fragen auf den Grund gehen. Zusammen mit unseren Kommilitoninnen Honglan Liu, Emely Färber und Alicia Dern, haben wir zunächst einen Überblick über die verschiedenen Generationen auf dem aktuellen Arbeitsmarkt ausgearbeitet, um ein besseres Verständnis für die Beziehungen unter diesen zu schaffen.

Unser erster Interviewpartner Zack Momeni, ein junger Berufseinsteiger bei der Stadtverwaltung München, hat uns spannende Einblicke in seinen Arbeitsalltag gewährt. Während es ihm einerseits sehr wichtig ist, viel im Home-Office zu arbeiten, schätzt er andererseits auch den persönlichen Kontakt mit seinen Kollegen - egal ob alt oder jung. Außerdem berichtet er über seine Ansprüche an seinen Arbeitgeber und inwieweit diese erfüllt werden können.

Anschließend sprechen wir mit Sandra Pasterny, Personalerin bei der Kade GmbH. In ihrer Position ist sie nahezu täglich mit Mitgliedern der Generation Z konfrontiert, sei es im Berufsalltag oder im Bewerbungsgespräch. Von ihr erfahren wir, wie die sich ändernden und wachsenden Ansprüche der Generation Z auf Personalebene ankommen und wie damit umgegangen wird.

Zuletzt hilft uns Georg Fahrenschon, ehemaliger Bayrischer Staatsminister für Finanzen und aktueller Partner der WTS Deutschland, dabei, die bisherigen Erkenntnisse aus wirtschaftlicher Sicht einzuordnen. Dabei bringt er Erfahrungen aus seiner Position bei der WTS an, aber gibt auch einen Ausblick auf die Zukunft unserer Wirtschaft.

In dieser Folge von „Kommunikationsraum: Wirtschaft der Zukunft“ beleuchten wir den Einfluss von Künstlicher Intelligenz auf den Journalismus und vor allem auf das kritische Denken des Menschen. Host Eric Nestler diskutiert mit den Gästen Anja Guder, Sina Thäsler- Kordonouri und Tim Horlacher die Auswirkungen und Probleme von KI und die Zukunftsaussichten für uns als Internet-Nutzer. Zusammen schenken sie den Hörern Einblicke in die aktuelle Situation und Meinung von Journalisten und Experten.

Key Takeaways: 

• Künstliche Intelligenz kann einerseits eine Gefahr für die Arbeit von Journalistinnen und Journalisten darstellen, birgt auf lange Sicht aber auch großes Potenzial in Bezug auf unterstützende Funktionen.
• Einprogrammierte Biases und äußere Einflüsse wirken sich auf die Informationskundgabe und Neutralität einer KI aus. Betont wird, wie bedeutsam menschliche Kontrolle während des journalistischen Prozesses ist.
• Künstliche Intelligenz wird einen stetig steigenden Einfluss auf unseren alltäglichen Internet-Konsum haben und erfordert die Ausbildung von Medienkompetenz in jungem Alter.
• Die steigende Popularität von KI ist unvermeidbar, doch sie ist mit Vorsicht zu genießen. Bei der Nutzung der Technologie wird einerseits vorausgesetzt, den Output zu hinterfragen. Andererseits sollte ihr gegenüber stets eine kritische Einstellung beibehalten werden.

Anja Guder absolvierte ihre journalistische Ausbildung bei MünchenTV. Nach ihrer Zeit beim FC Bayern München betreute sie die Social Media-Plattformen des Olympiaparks. Inzwischen arbeitet sie bei der Nachrichtenagentur Reuters und ist zugleich selbstständig. Dabei betreut die Videojournalistin Produktionen von Sportevents, zum Beispiel den Ski-Cup, die Olympischen Spiele sowie die Fußball-Europameisterschaft, die aktuell in Deutschland ausgetragen wird.

Sina Thäsler-Kordonouri ist als wissenschaftliche Mitarbeiterin an der Ludwig-Maximilians- Universität München tätig. Sie promoviert derzeit zum Thema Künstliche Intelligenz und Automatisierung im Journalismus. Dabei beleuchtet sie, wie Journalistinnen und Journalisten KI für die Produktion von Nachrichten verwenden.

Tim Horlacher ist gelernter Journalist und Geschäftsführer der Video-Agentur Schwarzbild- Medien. Neben Corporate Filming gehören auch das Image Building im Corporate-Bereich sowie non-fiktionale Filme wie Dokumentationen zu den Standbeinen des Unternehmens.

E-Mail: [email protected] [email protected] [email protected] [email protected] [email protected]

Unsere Quellen:

https://doi.org/10.1080/21670811.2014.976412 

https://www.europarl.europa.eu/topics/de/article/20200827STO85804/was-ist- kunstliche-intelligenz-und-wie-wird-sie-genutzt

https://www.europarl.europa.eu/topics/de/article/20200918STO87404/kunstliche- intelligenz-chancen-und-risiken

https://www.culture.gouv.fr/de/aktuell/Kritisches-Denken-in-Fragen-3-6-KI-die- Auswirkungen-einer-technologischen-Revolution-auf-den-Journalismus

https://www.goethe.de/prj/k40/en/lan/aij.html

In this thought-provoking episode of Communications Room Talk, hosts Mark Derbacher and Hartmut Hübner are joined by Christoph Lautenbach, Managing Partner of Lautenbach Sass. They delve into the increasingly discussed topic of corporate attitudes towards societal and geopolitical issues. The discussion explores the implications of expressing or withholding corporate stances, the role of company values, and how these decisions impact trust and stakeholder relations.

Key Takeaways:

• Businesses remain the most trusted institutions and are expected to drive positive societal change, as indicated by studies like the Edelman Trust Barometer. This is an obligation to fulfill responsibly in respect to their own success.
• ⁠Companies need to assess the relevance of issues before making public statements, focusing on those that align with their business, their core values and purpose. Any communication or stance should be deeply rooted in the company’s established purpose and values.
• ⁠The involvement of company leadership, especially CEOs, is critical in shaping and communicating the company’s stance on various issues. CEOs and companies must ensure that their actions are consistent with their communicated positions to maintain credibility.
• ⁠Effective communication requires a shift from an inward-looking focus to understanding and addressing the perspectives and needs of stakeholders. Managing stakeholder expectations is essential, even if their interests do not always align with the company's
• ⁠Companies must be cautious about becoming overtly activist or partisan, focusing instead on an open and constructive dialogue that supports a culture of trust and transparency, which is crucial for both internal and external relations.
• ⁠Communicators should employ critical thinking to evaluate when and how to engage on sensitive topics and not just reactively follow societal trends. Companies should avoid building (activist) boarders against certain groups of people but instead promote their own values and thus invite others to join in.

Connect with us:

LinkedIn: 

@Hartmut: https://www.linkedin.com/in/hartmuthuebner/
@Mark: https://www.linkedin.com/in/markderbacher/

Email: 

[email protected]
[email protected]   
[email protected]

Subscribe to Communications Room Talk:

Spotify: https://open.spotify.com/show/0KH74ildYiZMiTi4QYen56 

Apple Podcasts: https://podcasts.apple.com/us/podcast/communications-room-talk/id1672422556 

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8yMTE3MjE1LnJzcw==&nb

In this special edition, hosts Mark Derbacher and Hartmut Hübner delve into the profound impact of reading on communication, moderation, and personal development. They explore the significance of reading across genres and disciplines, highlighting how it fosters learning, self-reflection, and a deeper understanding of diverse perspectives. Through their personal reading journeys, Mark and Hartmut inspire listeners to embrace reading as a tool for personal and professional growth, offering insights into why reading is crucial for anyone interested in enriching their communication skills and broadening their worldview. They recommend a diverse range of books that have influenced them in 2023 to start or continue this enriching journey.

Main Points Discussed:

• The Importance of Reading: Mark emphasizes reading's role in learning about oneself, human psychology, and behavior, especially through novels which offer insights into different cultures, religions, and genders. He discusses how reading aids in understanding what drives people, combining knowledge of human psychology with organizational principles for a real impact.
• A Dialogue with Self: Reading is seen as a means to engage in a dialogue with oneself, challenging personal biases and broadening one's horizon. Both hosts advocate for a wide reading range, from graphic novels and scientific books to historical narratives, to cultivate a broad perspective.
• Academic and Business Literature: Hartmut shares his journey through academic literature and business books, highlighting their value in providing new impulses on communication's impact and evolving nature.
• Perspective-Taking, Focus and Reflection: Reading introduces diverse perspectives, facilitating ongoing reflection and a better understanding of human commonality across cultures. Reading longer books requires attention and discipline, helping to develop focus and in-depth understanding of topics in an era of distraction. It fosters the ability to take on other perspectives, which is crucial for effective communication and dialogue. 
• Ethics and Respect in Communication: The hosts reflect on how reading recalibrates one's ethical compass, underlining respect and understanding as foundational for constructive dialogue.
• Recommendations and Insights: The episode is rich with book recommendations, spanning genres from novels and graphic novels to scientific literature, each chosen for its potential to enrich understanding and spark dialogue. See list below.

In conclusion, this episode of the Communications Room Podcast underscores reading's indispensable role in fostering effective communication, critical thinking, and empathy as important prerequisites for personal and professional success. 

Recommendations
Novels 
Noviolet Bulawayo:Glory
Tess Gunty:The Rabbit Hutch
Hilary Mantel: Wolf Hall; Bring up the Bodies; The Mirror and the Light
Antony McCarten: Going Zero
Maria Popova: Findings
Mohamed Mbougar Sarr: Die geheimste Erinnerung der Menschen
Clemens J. Setz: Monde vor der Landung
Zadie Smith: The Fraud
Art Spiegelman: Maus. A Survivor's Tale I+II
Vladimir Sorokin: The Day of the Oprichnik

Non-fiction/scientific books
Steven Bartlett: The Diary of a CEO
Ulrich Fichtner: Geboren für die großen Chancen
Cristina Grubendorfer/Christina Ackermann: The Real Book of Work
Hubert Joly: The Heart of Business
Jan Lies: Wirtschaft als Kommunikation - Kommunikation als Wirtschaft: Call-out-Ökonomie, Makromarketing und Kommunikationsökonomie aus Sicht der Systemtheorie
Katharina Zweig: Die KI war's! Von absurd bis tödlich: Die Tücken der künstlichen Intelligenz

Welcome to the 11th episode of Communications Room Talk, where the hosts Hartmut and Mark delve into the increasingly pertinent topic of Artificial Intelligence in the field of communications. In this episode, they explore the dichotomy of AI as both a challenge and an opportunity, particularly in sales, marketing, and communications. Join them as they discuss the evolving landscape of AI, emphasizing the importance of critical thinking, responsibility, and human insight in leveraging AI tools effectively.

1. AI Strategies and their Impact on Employment: The podcast discusses the significant impact of AI on employment in fields like sales, marketing, and communications, as exemplified by Google's decision to lay off 30,000 employees in these sectors due to AI advancements.
2. Maintaining Control in an AI-Driven World: The episode emphasizes the importance of communicators, marketers, and salespeople maintaining control and ownership in the rapidly evolving AI landscape, stressing the need for humans to dictate what they want from AI.
3. The Crucial Role of Critical Thinking with AI: Both hosts highlight the necessity of applying critical thinking when utilizing AI, viewing it as a powerful tool that requires human direction and insight rather than a replacement for human decision-making.
4. Overreliance on AI in Marketing and Communications: There is a concern raised about the growing trend of overreliance on AI in marketing and communications, leading to a lack of responsibility and critical thinking, and potentially resulting in unoriginal and uninspired content.
5. AI's Benefits in Scientific and Technical Fields: The episode discusses AI's significant contributions to data analysis and problem-solving in scientific, engineering, and healthcare sectors, where it acts as a valuable assistant to professionals.
6. AI as a Creative and Problem-Solving Partner: The hosts explore how AI, like ChatGPT, can be used as a creative sparring partner, providing fresh perspectives and ideas, but they stress the importance of human judgment in evaluating AI-generated suggestions.
7. The Risk of AI 'Inventing' Information: A critical risk highlighted is AI's tendency to 'hallucinate' or create information when not provided with clear, concise prompts, underlining the importance of precise communication with AI tools.
8. Enhancing Communication with AI's Language Capabilities: AI's role in assisting with language and expression is discussed, especially in refining communication and creative writing, as well as in translation services, where it aids in finding the right wording.
9. Human Communicators as Key Facilitators in Complex Discussions: The episode emphasizes the growing need for human communicators to facilitate meaningful and complex dialogues, especially in areas like sustainability, where AI cannot replace the nuanced understanding and empathy of human interaction.
10. The Evolving Role of Communicators as Moderators and Strategists: Finally, the hosts explore the evolving role of communicators as moderators and strategic thinkers, capable of adding value to organizations by using AI as a tool to enhance, not replace, human intelligence and creativity.

Connect with us:

LinkedIn: 

@Hartmut: https://www.linkedin.com/in/hartmuthuebner/
@Mark: https://www.linkedin.com/in/markderbacher/

Email: 

[email protected]
mar

In this enlightening discussion, hosts Hartmut Hübner and Mark Derbacher dive deep into the role of critical thinking and communication in shaping the future of businesses. They explore how established companies can adapt and innovate by rethinking their assumptions and embracing new methodologies.

Main Insights

1. The Danger of Complacency: Companies like Kodak, which once led the market in film photography, failed to adapt because they stuck to their established business models. They didn't critically question their basic assumptions when digital technology was on the rise, leading to their downfall.
2. The Importance of Critical Thinking: For companies that have been around for decades, it's easy to become set in established ways. Critical thinking offers a way to challenge and question the status quo, making it a vital skill for long-term survival in a rapidly evolving business landscape.
3. Innovation and Progress: Critical or reflective thinking isn't just about identifying problems; it's a driving force behind innovation. By questioning existing systems and processes, companies can pivot and adapt to emerging market needs, thereby staying competitive.
4. AI's Double-Edged Sword: Artificial Intelligence can drastically improve operational efficiencies and open new business avenues. However, overreliance on AI can lead to a lack of critical oversight, which can be detrimental to decision-making.
5. Biases in AI: Since AI systems are trained by humans, the models can inadvertently introduce various biases. Recognizing this limitation is critical for responsible AI deployment, especially when these systems are used in decision-making processes.
6. Black and White Decisions: AI excels in sorting data and making decisions based on algorithms. However, it often lacks the nuance to interpret gray areas, which can be particularly risky in fields like healthcare, law, and ethics.
7. Human Judgment: While AI can assist and augment decision-making, there are areas where human judgment is irreplaceable. Factors like emotional intelligence, ethical considerations, and cultural contexts are beyond the grasp of current AI systems.
8. Collaboration and Dialogue: Open communication and dialogue among team members or across departments can result in more comprehensive and robust decisions. The benefits of multiple perspectives shouldn't be underestimated in complex decision-making scenarios.
9. Communications Room Concept: Creating a dedicated space—either physical or virtual—for meaningful, focused conversations allows for a deeper level of engagement and more effective decision-making. It fosters an environment where critical thinking can thrive.
10. Open-Minded Participation: The value of collaborative spaces like the communications room is exponentially higher when participants enter with an open mind. It's not just about voicing your own opinions but also about actively listening and adapting your viewpoints based on the dialogue.
11. The AI Companion: Rather than seeing AI as a threat to human decision-making, it's more productive to view it as a companion that can offer valuable insights. It should be used as a tool to augment, rather than replace, human judgment in strategic decisions.
12. Societal Impact: How businesses adapt and apply critical thinking and technology doesn't just affect the bottom line; it has wider societal implications. A balanced and responsible approach can contribute to sustainable development and equitable growth.

Connect with us:

LinkedIn: 

@Hartmut: https://www.linkedin.com/in/hartmuthuebner/
@Mark: https://www.linkedin.com/in/markderbacher/

Email: 

[email protected]
mar

Welcome to the next special edition of the Communications Room Talk podcast! Today, the hosts Mark and Hartmut are summarizing the second part of the Purpose Dialog, an event that brought together Gen Z members and the business world to exchange concepts for a purposeful economy. The event featured panelists Eva Pomeroy from the Presencing Institute, Joep Cornelissen from Erasmus University, Allan Moelholm from kaerly, Thimo Kühner from Stabilo, Frank Thiele from Meet Your Purpose, Franz Allmayer from digihub.li, as well as students Amelie Kurz and Lisa Eggert from the University of Munich. 

Key takeaways:

• In this second part, the discussion went more into the details of building bridges between business and education and of establishing an authentic purpose in organizations, beyond being a marketing slogan or a rehashing of a mission statement.
• Amelie and Lisa emphasized the need for purpose to be a core aspect of education from an early age, i.e. help young people reflect on their purpose in order not to get lost after school but to be able to take a conscious decision on what to work. To practically get in touch with nature should be an incremental part of this new education.
• The discussion continued in a co-creative dialogue on how to implement purpose in education and business as well and how to connect both. 
• Joep Cornelissen talked about best practice examples of real purpose-led companies that are more actively open learning communities and not the standard reflection of the capitalized system. He criticises companies that use purpose just as a means of image and reputation improvement. And he wants to bring purpose back into higher education.
• Even despite the difficulties to make purpose become the driving principle for every employee that Thimo Kühner mentioned, he and Frank Thiele see purpose as a must to attract potential employees. Frank gives an example where this works.
• Eva Pomeroy told about yearning for meaning as a general human condition and how important it is against this background to find and live an individual purpose. Here she sees the common ground for business and education.
• Franz Allmayer sees purpose as a catalyst to come to a positive change of economic systems to a collaborative way of working, e.g. in decentralization and distributed autonomous organizations (DAOs). For him, this implies a change of the education system as well in this direction.
• For Allan Moelholm, purpose is closely related to consciousness and wisdom like indigenous people live it. Education should take them as an example and emphasize more caring about each other and the environment.

Connect with us:

LinkedIn: 

@Hartmut: https://www.linkedin.com/in/hartmuthuebner/
@Mark: https://www.linkedin.com/in/markderbacher/

Email: 

[email protected]
[email protected]   

Subscribe to Communications Room Talk:

Spotify: https://open.spotify.com/show/0KH74ildYiZMiTi4QYen56 

Apple Podcasts: https://podcasts.apple.com/us/podcast/communications-room-talk/id1672422556 

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8yMTE3MjE1LnJzcw== 

Welcome to a special edition of the Communications Room Talk podcast! Today, the hosts Mark and Hartmut are introducing the first part of the Purpose Dialog, an event that brought together Gen Z members and the business world to exchange concepts for a purposeful economy. The event featured panelists Eva Pomeroy from the Presencing Institute, Joep Cornelissen from Erasmus University, Allan Moelholm from kaerly, Thimo Kühner from Stabilo, Frank Thiele from Meet Your Purpose, Franz Allmayer from digihub.li, as well as Amelie Kurz and Lisa Eggert from the University of Munich. 

Key takeaways:

• The Purpose Dialog in Munich discussed the importance of purpose in various aspects of society, including business, education, and personal life.
• Amelie and Lisa highlighted the focus needs and concerns of Gen Z with valuable arguments on:
  - Mental health
  - Equal opportunities
  - Sustainable Development/Climate Protection
  which result in their understanding of purpose as contributing to creating a better world in this respect.
• Amelie and Lisa acknowledged that more and more companies see the benefit of aligning business with sustainability for future growth and profit.  They expect companies to share purpose and forces with Gen Z in form of a shared commitment as a starting point for catalyzing purpose-driven initiatives to ensure a better future.
• Joep emphazised that not only individuals need such an authentic purpose with a societal aspiration but companies as well. He is concerned about companies using “purpose” just as a marketing aspect instead of a real commitment.
• Eva underlined the importance for young people to develop a substantial purpose. She demanded a change in higher education learning in that direction. In companies this kind od learning should be introduced because that leads to real innovation. She appreciated the energy of Generation Z which is highly needed to get change done.
• Timo expressed his strong impression about how reflected Gen Z people are. Based on that he sees a real chance that change to the positive will happen. As an example of common ground he mentioned what his company does concerning Mental Health.
• Frank agreed with Amelie and Lisa that companies need to create an authentic purpose. Building systems of belief and values that form all business decisions was seen as critical to creating that credible and authentic purpose. Based on that, individuals and companies can come together by overlapping purposes. He saw a strong purpose as a way to attract and retain talent in organizations.
• Franz talked about the need to repurpose money away from just anthropocentric spending in today’s market economy. He voted for new forms of transparent businesses aligning conscious producers with conscious consumers.
• Allan appreciated how strong the Gen Z demands Amelie and Lisa presented resonate with the needs of societies and individuals. According to him business is here to make a positive contribution to society and to overcome just egoistic motives.

Connect with us:

LinkedIn: 

@Hartmut: https://www.linkedin.com/in/hartmuthuebner/
@Mark: https://www.linkedin.com/in/markderbacher/

Email: 

[email protected]
[email protected]   

Subscribe to Communications Room Talk:

Spotify: https://open.spotify.com/show/0KH74ildYiZMiTi4QYen56 

Apple Podcasts: https://podcasts.apple.com/us/podcast/communications-room-talk/id1672422556 

Google Podcasts:

In this podcast episode, Kimmo Järvinen, Director Operational Excellence at Kaizen Institute, highlights the importance of effective strategy execution and communication within organizations. In an optimistic and inspiring dialog with Hartmut and Mark, he introduces the key concepts of KAIZEN™ and emphasizes the need for balance between strategy, process improvement, and daily operational management. Direct communication between managers and team members is also crucial for success. Implementing structured ways of executing strategies enhances capabilities and competitiveness of companies and leaves them space to act effectively on unexpected events. Kimmo believes that winning is fun, and success not only leads to improved hard facts but also to improved motivation and employee satisfaction.

Key takeaways

• In many companies, days are full of firefighting, and there is a need for balance between strategic top-down management and operational bottom-up management.
• A structured way of executing strategy and improving processes is essential to make companies grow and achieve their strategic objectives. Good processes are delivering good results, such as growth, profitability, and customer satisfaction. A virtuous circle of quality and growth can be created by executing strategic projects more frequently and making more frequent breakthroughs.
• The founder of Kaizen Institute, Masaaki Imai, stresses the importance of management commitment, which is essential for positive transformation. Managers need to commit to structured ways of doing things and invest time in creating a process for systematic execution of strategy and improving processes in order to be capable of adapting to unexpected things and to withstand the next crisis that will come.
• Communication is key in strategy deployment, and visual management is an important element in Kaizen to make the strategy visible to everyone in the organization. Kaizen emphasizes the need for a constant communication of where the company is and where it is aiming to make progress visible.
• Managers need to communicate directly with their next level; breaking corporate objectives down to department objectives and individual objectives is the key to make people accountable for their parts in strategy execution.
• Managers need to be open and willing to step back from firefighting and listen to their employees, customers and other stakeholders to engage them in the communication and be aware of their needs. This way they are much better able to set company targets and deliver value to their stakeholders in a productive manner.

Connect with us:

LinkedIn: 

@Kimmo: https://www.linkedin.com/in/kimmo-j%C3%A4rvinen-b95a3220/
@Hartmut: https://www.linkedin.com/in/hartmuthuebner/
@Mark: https://www.linkedin.com/in/markderbacher/

Email: 

[email protected]
[email protected]   

Subscribe to Communications Room Talk:

Spotify: https://open.spotify.com/show/0KH74ildYiZMiTi4QYen56 

Apple Podcasts: https://podcasts.apple.com/us/podcast/communications-room-talk/id1672422556 

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8yMTE3MjE1LnJzcw==