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Tune in for this month's questions and answers episode. We cover some questions from earlier episodes and new topics.
Some of the areas covered include:
Water drops hitting a body of water...the ripples spread out across the surface. Just like a leader influencing communication practices for other people. Learn three techniques leaders can practice to help others become high-performing communicators and professionals.
Three actions that can yield big results with your talent and customers. Show your staff their development matters. Build deeper relationships with customers.
One ripple at a time.
Too much communication is not a bad thing! Right? How many times have we heard this statement. But it's wrong. There are times when there can be too much communication.
This is something we see with junior employees beginning with the millennial generation. This behavior presents real dangers to an organization that executives should be aware of and have a plan to deal with these situations. How you communicate what you want employees to do (when it comes to problem solving in this case) is critical to their success and your effectiveness as an executive.
I recently listened to a friend’s podcast and it saddened me. This person is a good friend and the podcast was hard to listen to. I hung in there because I wanted to be able to talk about the content. But it was painful.
There are a two factors that can work against us when it comes to producing a podcast. First is the sheer volume of competition in the podcast landscape. Estimates on the number of podcasts available range from two to over five million shows. These have produced tens of millions of episodes. When we get listeners, it so important to hold onto them.
Which introduces the second (and most important) factor to keep a person listening when hey have tuned in. Or what will drive them away. Audio production quality.
As 2021 is nearing the new year, how was it for your communication? Now is a time to reflect while thinking about how 2022 can be better. A quick word on journaling and expertise. Give a gift subscription Finishing off my latest journal. That last clean pages for my journal from the past three years. A sense of accomplishment and looking forward to cracking open the next one.
My next journal is from a German company I discovered earlier this year - Leuchtturm 1917. No endorsement, no referral fees - these are what I am using and they are great quality. You can explore their notebooks, pens, and accessories here (https://www.leuchtturm1917.us/).
Article link - Millions of Followers? For Book Sales, ‘It’s Unreliable.’ -https://www.nytimes.com/2021/12/07/books/social-media-following-book-publishing.html
Remote work began prior to the pandemic, but it became more prevalent after March of 2020. With remote work the challenge of physically connecting and communicating with people became a more difficult challenge. How do you deliver your message to an audience in geographic flux? Luis Vuitton zigged and zagged their way to customers (link below). We also discuss how this can impact confidence and the necessity of questions and preparation for effective communication. Article with pics on Luis Vuitton’s solution to the new communication demands of the retail world. - https://robbreport.com/wp-content/uploads/2021/02/lv-by-appointment-main.jpg?w=1000
Why travel is great for communication and better advice to replace bad advice.
Questions?
Decision-making is the foundation of all activities, including communication. For many people getting started on a communication can be elusive. This hesitancy, and how to move past it, are covered in this episode.
In this bonus cast, we cover why people learn and the advantage enjoyed by lifelong learners.
Communication not only includes different methods, but also how it relates to outcomes and how opportunity ties this all together.
From the publisher's feed